Conference and Banqueting Operations Manager en Hilton London Olympia Hotel

%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22mso-ansi-language:EN-US;%22%3E%3Cstrong%3EWELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’s #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS!%3C/strong%3E%26nbsp;No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. “To share the light and warmth of hospitality”. With amazing training, resources and%26nbsp;support from both managers and colleagues, there is always an opportunity to develop and grow.%26nbsp;%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22mso-ansi-language:EN-US;%22%3E%3Cstrong%3EA WORLD OF REWARDS%3C/strong%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%3Cul style=%22margin-top:0cm;%22 type=%22disc%22%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l2 level1 lfo1;tab-stops:list 36.0pt;%22%3E%3Cspan style=%22mso-ansi-language:EN-US;%22%3E%3Cstrong%3EYearly Salary ranging from £35,500 to £40,000 plus service charge%26nbsp;%3C/strong%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l2 level1 lfo1;tab-stops:list 36.0pt;%22%3E%3Cspan style=%22mso-ansi-language:EN-US;%22%3E%3Cstrong%3EFree%26nbsp;and healthy%3C/strong%3E%26nbsp;%3Cstrong%3Emeals%3C/strong%3E%26nbsp;when on duty%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l2 level1 lfo1;tab-stops:list 36.0pt;%22%3E%3Cspan style=%22mso-ansi-language:EN-US;%22%3E%3Cstrong%3EGrow your Career%26nbsp;Personal Development%3C/strong%3E%26nbsp;programmes designed to support you at every step of your career%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l2 level1 lfo1;tab-stops:list 36.0pt;%22%3E%3Cspan style=%22mso-ansi-language:EN-US;%22%3E%3Cstrong%3EA chance to make a difference%3C/strong%3E%26nbsp;through our Corporate Responsibility programmes – Find out what and how we are doing (%3C/span%3E%3Ca href=%22https://cr.hilton.com/%22%3E%3Cspan style=%22mso-ansi-language:EN-US;%22%3Ehttps://cr.hilton.com%3C/span%3E%3C/a%3E%3Cspan style=%22mso-ansi-language:EN-US;%22%3E)%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l2 level1 lfo1;tab-stops:list 36.0pt;%22%3E%3Cspan style=%22mso-ansi-language:EN-US;%22%3E%3Cstrong%3ETeam Member Travel Program:%3C/strong%3E%26nbsp;discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l2 level1 lfo1;tab-stops:list 36.0pt;%22%3E%3Cspan style=%22mso-ansi-language:EN-US;%22%3E%3Cstrong%3ETeam Member Referral Program%3C/strong%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l2 level1 lfo1;tab-stops:list 36.0pt;%22%3E%3Cspan style=%22mso-ansi-language:EN-US;%22%3E%3Cstrong%3EHigh street discounts:%26nbsp;%3C/strong%3Ewith Perks at Work%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l2 level1 lfo1;tab-stops:list 36.0pt;%22%3E%3Cspan style=%22mso-ansi-language:EN-US;%22%3E%3Cstrong%3EHoliday:%3C/strong%3E%26nbsp;28 days%3Cstrong%3E%26nbsp;%3C/strong%3Eincluding bank holidays (increasing yearly to up to 33 days)%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l2 level1 lfo1;tab-stops:list 36.0pt;%22%3E%3Cspan style=%22mso-ansi-language:EN-US;%22%3E%3Cstrong%3EDiscounted dental and health cover%3C/strong%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l2 level1 lfo1;tab-stops:list 36.0pt;%22%3E%3Cspan style=%22mso-ansi-language:EN-US;%22%3E%3Cstrong%3EGuest Experience Day%26nbsp;%3C/strong%3Eafter successfully passing probation%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l2 level1 lfo1;tab-stops:list 36.0pt;%22%3E%3Cspan style=%22mso-ansi-language:EN-US;%22%3E%3Cstrong%3EModern and inclusive%26nbsp;%3C/strong%3ETeam Member’s areas%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/li%3E%3C/ul%3E%3Cp class=%22MsoNormal%22%3E%3Cspan lang=%22EN-GB%22%3E%3Co:p%3E %3C/o:p%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22mso-ansi-language:EN-US;%22%3EA Conference and Banquet Operations Manager is responsible for managing all Conference and Banquet operations to deliver an excellent Guest and Member experience while optimising sales and ensuring department targets are met.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cbr%3E%3Cbr%3E%3Cspan style=%22mso-ansi-language:EN-US;%22%3E%3Cstrong%3EWhat will I be doing?%3C/strong%3E%3C/span%3E%3Cbr%3E%3Cbr%3E%3Cspan style=%22mso-ansi-language:EN-US;%22%3E%26nbsp;%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22mso-ansi-language:EN-US;%22%3EAs a Conference and Banquet Operations Manager, you are responsible for managing all aspects of Conference and Banqueting operations to deliver an excellent Guest and Member experience. A Conference and Banquet Operations Manager will also be required to optimise sales and provide leadership to the team to ensure department targets are met. Specifically, you will be responsible for performing the following tasks to the highest standards:%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%3Cul style=%22margin-top:0cm;%22 type=%22disc%22%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l1 level1 lfo2;tab-stops:list 36.0pt;%22%3E%3Cspan style=%22mso-ansi-language:EN-US;%22%3EManage all Conference and Banqueting operations%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l1 level1 lfo2;tab-stops:list 36.0pt;%22%3E%3Cspan style=%22mso-ansi-language:EN-US;%22%3EMaintain exceptional levels of customer service%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l1 level1 lfo2;tab-stops:list 36.0pt;%22%3E%3Cspan style=%22mso-ansi-language:EN-US;%22%3EEnsure compliance of brand standards%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l1 level1 lfo2;tab-stops:list 36.0pt;%22%3E%3Cspan style=%22mso-ansi-language:EN-US;%22%3EEvaluate guest satisfaction levels with a focus on continuous improvement%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l1 level1 lfo2;tab-stops:list 36.0pt;%22%3E%3Cspan style=%22mso-ansi-language:EN-US;%22%3EAware of trends and propose ideas to build the range and quality of Conference and Banquet%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l1 level1 lfo2;tab-stops:list 36.0pt;%22%3E%3Cspan style=%22mso-ansi-language:EN-US;%22%3EOptimise sales and contain costs, identifying any areas for action%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l1 level1 lfo2;tab-stops:list 36.0pt;%22%3E%3Cspan style=%22mso-ansi-language:EN-US;%22%3ESet achievable budgets and other short- and long-term functional goals%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l1 level1 lfo2;tab-stops:list 36.0pt;%22%3E%3Cspan style=%22mso-ansi-language:EN-US;%22%3EProvide effective leadership to the Conference and Banquet teams to ensure targets are met and exceeded both for the hotel and individual development%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/li%3E%3C/ul%3E%3Cp class=%22MsoNormal%22%3E%3Cspan lang=%22EN-GB%22%3E%3Co:p%3E %3C/o:p%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22mso-ansi-language:EN-US;%22%3E%3Cstrong%3EWhat are we looking for?%3C/strong%3E%3C/span%3E%3Cbr%3E%3Cbr%3E%3Cspan style=%22mso-ansi-language:EN-US;%22%3E%26nbsp;%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22mso-ansi-language:EN-US;%22%3EA Conference and Banquet Operations Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%3Cul style=%22margin-top:0cm;%22 type=%22disc%22%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l3 level1 lfo3;tab-stops:list 36.0pt;%22%3E%3Cspan style=%22mso-ansi-language:EN-US;%22%3EStrong knowledge of hotel/leisure/service sector%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l3 level1 lfo3;tab-stops:list 36.0pt;%22%3E%3Cspan style=%22mso-ansi-language:EN-US;%22%3EDegree or diploma in Hotel Management or equivalent%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l3 level1 lfo3;tab-stops:list 36.0pt;%22%3E%3Cspan style=%22mso-ansi-language:EN-US;%22%3ERecord of success in Conference and Beverage, specifically the ability to deliver profit, control costs, and build customer loyalty%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l3 level1 lfo3;tab-stops:list 36.0pt;%22%3E%3Cspan style=%22mso-ansi-language:EN-US;%22%3EExceptional communication skills%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l3 level1 lfo3;tab-stops:list 36.0pt;%22%3E%3Cspan style=%22mso-ansi-language:EN-US;%22%3EExceptional leadership skills to create a winning team%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/li%3E%3C/ul%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22mso-ansi-language:EN-US;%22%3EIt would be advantageous in this position for you to demonstrate the following capabilities and distinctions:%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%3Cul style=%22margin-top:0cm;%22 type=%22disc%22%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo4;tab-stops:list 36.0pt;%22%3E%3Cspan style=%22mso-ansi-language:EN-US;%22%3EConference and Banquet Operations experience in a managerial position in hotel/Events Centre or similar%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo4;tab-stops:list 36.0pt;%22%3E%3Cspan style=%22mso-ansi-language:EN-US;%22%3EPassion for delivering exceptional levels of guest service%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/li%3E%3C/ul%3E%3Cp class=%22MsoNormal%22%3E%3Cbr%3E%3Cspan style=%22mso-ansi-language:EN-US;%22%3E%3Cstrong%3EEVERY JOB MAKES THE STAY.%3C/strong%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22mso-ansi-language:EN-US;%22%3EAt Hilton, It Matters Where You Stay, but The Stay is only one side of the story.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22mso-ansi-language:EN-US;%22%3EWe know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical.%26nbsp; That’s why at Hilton, Every Job Makes the Stay.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22mso-ansi-language:EN-US;%22%3E%3Cstrong%3EFind out more about all our brands and hotels -%26nbsp;%3C/strong%3E%3C/span%3E%3Ca href=%22https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.hilton.com%2Fen%2Fcorporate%2F%26amp;data=05%7C01%7CMaria.Fernandes%40Hilton.com%7C2a5203710e0f47dc1cb008db93513a45%7C660292d2cfd54a3db7a7e8f7ee458a0a%7C0%7C0%7C638265749301167511%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C%26amp;sdata=UE89eq1ugw6sQxrobyrn0Lvfeo5t8if%2Bw11pLoVVGB8%3D%26amp;reserved=0%22%3E%3Cspan style=%22mso-ansi-language:EN-US;%22%3E%3Cstrong%3EHilton Brands | Global Hospitality Company%3C/strong%3E%3C/span%3E%3C/a%3E%3Cspan style=%22mso-ansi-language:EN-US;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22mso-ansi-language:EN-US;%22%3E%3Co:p%3E %3C/o:p%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cbr%3E%3Cbr%3E%3Cbr%3E%3Cbr%3E%3Cspan style=%22mso-ansi-language:EN-US;%22%3E%26nbsp;%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan lang=%22EN-GB%22%3E%3Co:p%3E %3C/o:p%3E%3C/span%3E%3C/p%3E Solicitar ahora