Ophthalmic Imaging Tech en CHARLOTTE EYE EAR NOSE AND THROAT ASSOCIATES PA

Description

Primary Objective

The Ophthalmic Imaging Technician provides clinical support to Providers through the delivery of high quality, compassionate visual imaging and diagnostic services to CEENTA’s patients.

 

Essential Functions

• Explain visual imaging procedures to patient and their families 
• Perform all visual imaging and diagnostic testing, including but not limited to Visual Field Testing, corneal topography, Fundus Photography, Optical Coherence Tomography (OCT), biometry, and other advanced testing  
• Document the results of imaging procedures in the EHR system for provider review 
• Manage visual imaging resource schedules in the EHR system, which includes scheduling patients for visual imaging study appointments 
• Maintain applicable work queues in the EHR system  
• Index lab reports, procedure and office notes, and outside documentation pertinent to patient care from the document management system to the EHR system 
• Perform clinical room turnover/set-up and equipment sterilization 
• Maintain OSHA standards to ensure a sterilized and safe environment 
• Assist with orientation and training of other staff members
• Troubleshoot equipment as needed
• Maintain stock of office and clinical supplies and order from appropriate vendor when needed 
• All other duties as assigned
• Ability to meet the physical and mental demands of the position
• The ability to work on-site
• Predictable, reliable, and prompt attendance

 

Skills and Abilities

• Proficient in Microsoft Office applications (Outlook, Word, Excel)
• Proficient in Electronic Medical Record systems
• Ability to communicate effectively & professionally (written and verbal)

 

 

Core Competencies

Clinical Knowledge – Possesses the appropriate clinical knowledge to provide safe and high-quality care to patients within the applicable scope of practice. This includes accurately recording and communicating patient information to all relevant members of the clinical team. 

Patient Focus – Making patients and their needs a primary focus of one’s actions; developing and sustaining productive patient relationships. 

Building Patient Loyalty – Effectively meeting patient needs; building productive patient relationships; taking responsibility for patient satisfaction and loyalty. 

Communication – Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.  

Energy – Consistently maintaining high levels of activity or productivity; sustaining long working hours when necessary; operating with vigor, effectiveness, and determination over extended periods of time. 

Attention to Detail – Accomplishing tasks by considering all areas involved, no matter how small; showing concern for all aspects of the job; accurately checking processes and tasks; being watchful over a period of time.

Clinical Competencies

Working knowledge of procedures and techniques involved in administering routine and special treatments to patients in the applicable clinical areas. 

 

Training Period

Epic training, equipment training and 6-8 weeks of on-the-job training with current staff and the Ophthalmic Clinical Services Trainer.

Accountability

Our mission is to be the premier eye, ear, nose, and throat group providing comprehensive, quality, and ethical healthcare to all in the Carolinas; to provide a favorable environment for the delivery of healthcare; and to provide for the wellbeing of the physicians and the employees of Charlotte Eye Ear Nose & Throat Associates, P.A.

The Ophthalmic Imaging Technician directly impacts CEENTA’s ability to achieve its mission as they play an integral role in patient care delivery, providing high quality, compassionate visual imaging and diagnostic services to CEENTA’s patients.

Qualifications

Education

High school diploma or equivalent required.

Graduate of an International Council of Accreditation (ICA) accredited clinical training program OR completion of an International Joint Commission on Allied Health Personnel in Ophthalmology (IJCAHPO) or American Academy of Ophthalmology (AAO) independent study course preferred.  

Experience

One to three years’ experience in ophthalmic or optometric imaging or other related experience preferred.

Certificates, Licenses, Registrations

Current BLS Certification from the American Heart Association or American Red Cross required.

Current Certified Ophthalmic Assistant (COA) or Certified Ophthalmic Technician (COT) certification from the IJCAHPO andor Optical Coherence Tomography (OCT-C) certification from the Ophthalmic Photographers’ Society (OPS) Board of Certification (BOC) preferred.  

Work Environment

The work environment characteristics described are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The Ophthalmic Imaging Technician functions in a multi-specialty clinic with high patient volume. This role may be exposed to contagious or infectious diseases, and therefore, may be required to wear personal protective equipment at times. This position routinely uses standard medical office equipment as well as standard medical diagnostic equipment.

Supervision

This position reports to the Operations Supervisor/Manager, Ophthalmic Clinical Services with clinical oversight from the Provider(s).

The position has no supervisory responsibilities.

Position Type and Expected Hours of Work

This is a full-time position with core hours Monday through Friday, 8:00am-5:00pm. Hours are subject to variation based upon clinic needs.

 

Physical, Mental, and Other Requirements

The physical and mental demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands:

• Frequently required to stand; walk; sit in front of a computer; type; perform repetitive mouse clicks; use hands to finger, handle or feel; and reach with hands and arms to assist patients and/or providers/staff
• Occasionally assists with moving or positioning wheelchair bound patients, clinical equipment, and office supplies up to 30 pounds

Mental Demands:

• Ability to problem solve
• Ability to work under pressure or in stressful situations
• Ability to make quick decisions
• Ability to thrive in fast-paced environments and multi-task
• Ability to use discretion and sensitivity

 

Other Requirements:

• Active & Current Driver’s license
• Clean driving record
• Consistent and Reliable Transportation
• Polite and professional disposition

 

Travel

Travel to various CEENTA locations required dependent upon the Provider’s schedule.

 

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. In addition to those essential functions identified above, individuals in this position are also responsible for performing other duties or tasks that may be assigned. CEENTA retains the discretion to ad or change the essential job functions of this position at any time without notice.

 

 

 

A Typical Day in the Position

A typical day for the Ophthalmic Imaging Technician involves collaborating with Providers to deliver high quality, compassionate visual imaging and diagnostic services to CEENTA’s patients. The Ophthalmic Imaging Technician greets patients with a warm, welcoming smile as they escort them to the testing area. They perform an array of visual imaging and diagnostic testing, including but not limited to Visual Field Testing, Keratometry, Fundus Photography, Optical Coherence Tomography (OCT), Manual and Automated Lensometry, Angiography, and other advanced testing. They also perform various administrative duties, which include clinical room turnover/set-up, equipment sterilization, scheduling appointments, indexing faxes and other documents, and monitoring work queues in the EHR system.

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