On Site Maintenance Technician en Hope of the Valley Rescue Mission

Hope Mission Statement

The mission of Hope the Mission is to prevent, reduce and eliminate poverty, hunger, and homelessness by offering immediate assistance and long-term solutions.

Position Purpose and Summary 

The Maintenance Technician fulfills the mission of the Hope of Valley Rescue Mission by providing day-to-day maintenance support to designated HTM Programmatic site/s. This position contributes to meeting LAHSA facility standards, DPH code enforcement, and all prevailing requirements related to facilities and maintenance. This role supports a Trauma Informed Care Environment meeting habitability standards, promoting participant well being. This position is an intersection for programs and operations. 

Responsibilities

• Facilities and Maintenance

  • Conduct regular facility walkthroughs of participant and community space to identify safety hazards, maintenance items, and/or health code items

  • Perform general maintenance work, including but not limited to minor plumbing, electrical, and carpentry work; involving Operations’ maintenance team as needed to log and/or address repairs.

  • Support pest control preventative maintenance using Operations/Maintenance best practices

  • Inspect and repair furniture, fixtures, appliances and equipment in participant and community spaces.

  • Respond to Emergency Maintenance Issues, liaising between Operations Management, Programs Management, and Vendors.

  • Report and initiate resolve to pest, sanitation, and environmental hazards within 24 hours.

• Routine and Preventative Maintenance

  • Support routine inspections of HVAC for preventative maintenance. Contribute to routine maintenance and ensure DPH standards are maintained.

  • Maintain records and logs for all major facilities and utilities at the site. Liaise between Operations Management, vendors, and Program Management to address escalating or major maintenance items

  • Ensure that routine inspections and logs are created each time a participant is exited or relocated.

• Safety & Compliance

  • Participate in regularly scheduled fire and safety drills. 

  • Maintain logs for alarm/alert systems including but not limited to fire prevention controls and fire extinguishers.

  • Ensure compliance with ADA accessibility, DPH environmental health, and LAHSA facility standards.

  • Support emergency preparedness and disaster response activities and controls

• Documentation & Administration

  • Log all maintenance activities in MaintainX or designated system. Ensure entries are complete and updated in coordination with the Operations team.

  • Promptly tend to all maintenance tickets within 24 hours (non-emergency), ensuring appropriate coordination between Operations and Programs management, as needed.

  • Participate in all internal, facility audits and annual LAHSA/DPH inspections.

  • Report vandalism, security or facility hazards to Programs and Operations management immediately

• Collaboration

  • Coordinate and collaborate regularly with Programs Management, Programs janitorial staff, and Operations staff to maintain site readiness.

  • Demonstrate best practices and guidance for Programs janitorial staff

  • Maintain inventory of maintenance tools, cleaning supplies and safety equipment - ensuring all staff observe appropriate safety protocols.

  • Work in partnership with external vendors

Funding Compliance Statement

This position performs allowable duties under LAHSA’s Facility Operations & Maintenance cost category, which includes salaries for staff responsible for maintaining cleanliness, habitability, safety, and compliance with facility standards. No Case Management or administrative functions are performed. All time worked is charged directly to program operations and verified through timesheets and maintenance logs.

Required Skills & Core Competencies

• Knowledge and demonstrated practice of all aspects of both indoor and outdoor building and facilities maintenance, including but not limited to plumbing, electrical, minor carpentry, and security systems.

• Ability to proficiently operate a tools and power tools

• Knowledge of HVAC, plumbing, irrigation, and building maintenance systems.

• Knowledge of safety protocols and practices for cleaning, repairs, and system maintenance

• Knowledge of DPH, Fire, and LAHSA regulations for building maintenance.

• Must demonstrate strong communication, administrative, and collaboration skills.

Qualifications | Requirements

• Must possess a valid drivers license with ability to meet Company insurance standards. Occasional, local travel required.

• Must have demonstrated experience in facilities management

• Must have ability to operate power tools and equipment; as well as other safety-centric equipment

• Occasionally lift and/or move, push, and pull up to 75 pounds.

Physical, Demands, Environmental Conditions, Equipment 

The physical demands described here are representative of those that must be met by an employee to successfully  perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with  disabilities to perform the essential functions. Employee is routinely required to

• Sit/stand/be mobile for extended periods of time

• Must have the physical ability to walk, stand, bend, squat, climb, kneel, twist, lift; as well as visual and auditory capacity.

• Ability to grasp, push, pull objects and reach overhead.

• Tolerate an Indoor / Outdoor environment

• Ability to lift, move, push, or pull up to 75 pounds.

• Visual and hearing abilities required

• Use a desktop / laptop computer and ancillary office equipment

• And more

Work Environment

The employee may be in contact with individuals and families in crisis who may be ill, using alcohol and drugs, and who may not be attentive to basic personal hygiene, health and safety practices. The employee may experience a number of unpleasant sensory demands associated with the clients use of alcohol and drugs, and lack of personal hygiene. The employee must be ready to respond quickly and effectively to many types of situations, including crisis situations and potentially hostile situations. The noise level in the work environment is usually moderate in an office setting. Sometimes work may become stressful when working under pressure.

EEO:

Hope the Mission provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, HOTV complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, placement, promotion, recall, transfer, leaves of absence, compensation and training.