- Professional
- Oficina en Dyersburg
This employee is responsible for developing, implementing, and overseeing programs that promote patient adherence to prescribed treatment plans, therapies, and care protocols.
- Ensures patients receive the education, support, and follow-up necessary to achieve optimal health outcomes while maintaining regulatory and organizational compliance standards
JOB FUNCTIONS
- Develops and manages patient compliance programs aimed at improving adherence to treatment plans and therapy plans
- Collaborates with clinical, operational, and administrative teams to integrate compliance initiatives into broader care strategies
- Analyzes patient data and compliance metrics to identify trends, barriers, and opportunities for improvement
- Trains and supports staff on patient engagement, education, and compliance best practices
- Monitors regulatory requirements related to patient privacy, data reporting, and care standards to ensure full organizational compliance
- Helps facilitate the delivery of educational materials, resources, and communication strategies to improve patient understanding of their care plans
- Implements systems for ongoing patient outreach, follow up, and tracking of adherence rates
- Provides reports and insights to senior leadership regarding program effectiveness and patient outcomes
- Serves as a point of contact for compliance audits and patient-related regulatory reviews
- Monitors staff performance and provides coaching, mentoring, and feedback
- Assists in onboarding and training new team members
- Develops and maintains staff schedules to ensure adequate coverage
- Ensures all email requests/inquiries are responded to within 72 business hours
- Serves as a resource for clinical decision-making and problem solving
