Regional Property Manager -Texas portfolio en undefined

The Regional Property Manager (RPM) provides strategic leadership, operational oversight, and performance management for a portfolio of multifamily communities. The RPM ensures financial success, compliance, and high resident satisfaction by driving operational excellence, leading property teams, and aligning business practices with company standards and goals.

Operational Management

• Oversee the day-to-day operations of multiple properties within the assigned region, ensuring consistency in performance and adherence to company policies.
• Monitor and drive key performance indicators (KPIs), including occupancy, collections, resident retention, expense control, NOI growth, and capital project execution.
• Ensure timely completion of service requests, unit turns, and preventive maintenance programs.
• Partner with Service Managers to plan, prioritize, and monitor capital improvement projects.
• Review financial statements, budgets, and variance reports; provide corrective action plans as needed.
• Ensure properties meet compliance standards for Fair Housing, safety, regulatory, and internal policy requirements.
• Drive effective marketing and leasing strategies to maintain competitive market position.

Leadership & People Management

• Lead, coach, and develop Community Managers, Assistant Managers, Leasing, and Service teams across the portfolio.
• Foster a culture of accountability, collaboration, and “Think Like an Owner” behaviors.
• Provide regular performance feedback, conduct evaluations, and support employee development plans.
• Recruit, onboard, and retain top talent; ensure proper staffing to meet business needs.
• Model and reinforce company values, ensuring professional conduct, inclusivity, and ethical behavior.
• Guide managers in handling employee relations, conflict resolution, and corrective actions.

Competencies & Behavioral Expectations

Leadership Behaviors

• Strategic Thinker – Sees the big picture, anticipates challenges, and creates proactive solutions.
• Accountability – Holds self and teams responsible for results, timelines, and standards.
• Decision-Making – Balances data-driven insights with practical judgment to make timely, effective decisions.
• Change Leadership – Embraces change and leads teams through organizational and operational transitions.
• Coaching & Development – Actively mentors managers and staff to build future leadership capacity.

Operational Behaviors

• Results-Oriented – Consistently focuses on achieving measurable goals in occupancy, collections, and NOI.
• Detail-Oriented – Ensures accuracy in reporting, compliance, and operational execution.
• Customer Focused – Prioritizes resident satisfaction and service quality as drivers of retention and reputation.
• Process Discipline – Establishes and follows clear systems, checklists, and workflows to ensure operational consistency.
• Financial Acumen – Demonstrates strong understanding of budgeting, expense management, and financial performance.

Required Qualifications

• Minimum 8 years of progressive property management experience, including at least 3 years in a regional or multi-site leadership role.
• Demonstrated success in improving financial performance, operational efficiency, and team engagement.
• Strong knowledge of Fair Housing laws, landlord-tenant regulations, and compliance requirements.
• Proficiency with property management software (Yardi, RealPage, or similar).
• Proven ability to analyze financials, prepare budgets, and manage variance reporting.
• Strong communication, presentation, and conflict-resolution skills.
• Bachelor’s degree in Business, Real Estate, or related field.
• Professional certification (e.g., CPM, CAM, ARM) required or must be obtained within 12 months of hire.