FRONT OFFICE SUPERVISOR en Methodist Health System

Hours of Work :

Days Of Week :

Work Shift :

Job Description :

Your Job:
The Office Supervisor is responsible for assisting the physician and nursing staff in providing health care to individuals and families as instructed. You will participate in patient education, entering appropriate documentation into patients’ charts, and perform all other duties as assigned within the scope of their licensure.  The Office Supervisor will be responsible for performing as the office lead and assist the office manager with operation and management of office staff while supporting the mission, vision, values and strategic goals of Methodist Health System.

Your Job Requirements:

• High school diploma or equivalent is required
• 2 years front office experience is preferred
• Graduate from an accredited program for medical assistants is required
• 2 or more years of professional medical assisting — preferred
• College or business training — preferred
• National/Registered Medical Assistant Certification or obtained within 90 days of hire — required
• Basic Life Support CERTIFICATION.

Your Job Responsibilities:

• Implements patient care under the guidance and direction of the physicians and nurse.
• May perform intramuscular, intradermal and subcutaneous injections if certified and approved by the physician. After administering injections, the action must be documented in the patient’s medical record and countersigned by the physician.
• Assists physicians and/or nurses in providing nursing care to patients in accordance with clinic policies and procedures. Takes patient history, height, weight, temperature and blood pressure.
• Records and signs all information in the patient's medical record. Transfers medical records as requested. As instructed and directed by the physician, notifies patients of test results.
• May screen phone calls during triage under the supervision of a physician or nurse. Will function as a patient screener only, and will not make medical decisions during the triage process. Any triage phone call or face-to-face triage situation requiring a medical decision will be immediately referred to the nurse or physician.
• Prepares new and establish patient records for office visit by filing current reports, obtaining requested reports from outside facilities and generalized filing duties.
• Maintain the strictest confidentiality; operates professionally as patient representative in all duties.
• Oversees the daily close out and disbursement of petty cash to reception coordinators. Maintain training on all billing related systems. Work as a team to maintain cross-training on registration processes.
• Communicate office changes to both back and front office staff.  Inform office staff of any insurance plan changes, coding changes or any new protocols to be adopted by front office staff as directed by Office Manager.
• Other duties as assigned

 

Methodist Dallas Medical Center is one of North Texas’ best places to work. And it keeps getting better. The flagship hospital of Methodist Health System, Methodist Dallas is a 595-bed acute care teaching and referral hospital. It is home to the only adult Level I Trauma Center in southern Dallas, the first and only Certified Comprehensive Stroke Center in southern Dallas, and the newly renovated Linda and Mitch Hart Breast Center. Celebrating more than 90 years of service, we strive to have a diverse workforce that reflects the communities we serve and welcomes the skills and talents of all groups. Our reputation as an award-winning employer shows in the distinctions we’ve earned:

• Magnet®-designated hospital
• 150 Top Places to Work in Healthcare by Becker’s Hospital Review, 2023
• Top 10 Military Friendly® Employer, Gold Designation, 2023
• Top 10 Military Spouse Friendly® Employer, 2023
• Level III Neonatal Intensive Care Unit
• Liver, kidney, and pancreas transplantation programs