- Professional
- Oficina en Seattle
About the Team:
We are a hands-on engineering team dedicated to defining, designing, and developing advanced tools for incident and problem management at Oracle Cloud Infrastructure (OCI). Our charter is to drive the creation of innovative technologies that enhance OCI’s ability to analyze, understand, respond to, and prevent cloud-scale incidents. By building world-class solutions, we directly impact operational excellence, helping to measurably reduce the duration, recurrence, and impact of incidents. Our responsibilities center on developing resilient cloud services and automation solutions that elevate OCI’s efficiency and effectiveness in preventing and managing large-scale incidents and problem events.
About the Role:
As a Software Development Engineer (IC2), you will play a vital role in developing the next generation of operational tools and automation frameworks that empower OCI to efficiently detect, analyze, resolve, and prevent incidents. You will collaborate with talented engineers, product managers, and operations experts, working in a culture focused on technical excellence, prevention, and continuous improvement. Your work will help ensure that our systems remain robust, reliable, and scalable as OCI grows.
Responsibilities
Responsibilities:
- Design, develop, test, and maintain scalable tools and automation focused on incident detection, analysis, resolution, and prevention
- Collaborate with other engineers, product owners, and operations experts to define and deliver impactful technical solutions that proactively address potential issues before they lead to incidents
- Participate in post-incident reviews and contribute to follow-up problem management and prevention initiatives through data-driven approaches
- Implement and advocate for best practices in code quality, testing, monitoring, proactive alerting, and documentation
- Engage in regular code reviews and actively contribute to continuous improvement and incident prevention efforts
- Work within an Agile development environment, contributing to iterative planning, development, and delivery
- Support production systems as part of an on-call rotation, as needed, and proactively identify opportunities for increased reliability, prevention, and automation
- Clearly communicate technical ideas and contribute to documentation for both technical and non-technical audiences
Qualifications:
- Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent technical experience
- 1 years of professional experience in software development, preferably in cloud infrastructure, operations, or reliability engineering
- Proficiency in Java and experience with modern software development frameworks and tools
- Familiarity with cloud computing platforms (OCI, AWS, Azure, or GCP)
- Understanding of DevOps practices, including CI/CD, infrastructure as code, automated testing, and monitoring
- Hands-on experience developing automation and tools that support operational excellence, incident prevention, incident analysis, or reliability improvement
- Experience working with distributed systems and operational data is a plus
- Excellent problem-solving, troubleshooting, and analytical skills
- Strong communication skills and the ability to collaborate effectively across cross-functional teams
- Experience working in an Agile/Scrum environment
- Familiarity with operational incident management, incident prevention strategies, post-incident reviews, or similar processes is a plus
Preferred Qualifications:
- Experience in incident and problem management tools, operational excellence initiatives, or prevention programs
- Exposure to scripting languages (e.g., Python, Bash) and automation pipelines
- Experience with observability tools (e.g., Grafana, Prometheus, ELK)
- Familiarity with security, regulatory, or compliance considerations in the cloud
Qualifications
Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.
Range and benefit information provided in this posting are specific to the stated locations only
US: Hiring Range in USD from: $68,500 to $158,200 per annum. May be eligible for bonus and equity.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle’s differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
Career Level - IC2
Company
As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing [email protected] or by calling +1 888 404 2494 in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
