Bank Receptionist en Spire Healthcare Limited

Receptionist |  Bank  | Spire Southampton Hospital | Flexible Working 

Are you a friendly, organised, and professional individual looking for a rewarding role in healthcare. Spire Southampton are seeking a dedicated Receptionist to be the welcoming face of our hospital.  In this vital role, you will provide excellent customer service to patients, visitors and staff, ensuring a smooth and efficient experience.  If you have a passion for delivering outstanding patient care, we would love to hear from you!

Duties and Responsibilities

• Welcoming, registering, including the accurate collection of credit card details and patient information.
• Directing patients, consultants and hospital teams as required, to the hospital in a warm, professional and caring manner and in such a way as to provide confidence.
• Compliance with NHS forms and processes.
• Processing in-patient/out-patient charges.
• Cash handling strictly within the parameters of the ‘Handling Cash Policy’.
• Discharge of patients onto computer system ensuring accuracy of all information.
• Manage the hospital switchboard in a professional and efficient manner, ensuring all calls or enquiries are responded to in a timely manner.
• Undertake various clerical duties including checking of bed status reports, ordering and distribution of newspapers, including badges for visitors, booking taxis.

Who we're looking for

• A personable individual with the ability to work on own initiative as well as part of a team
• Good basic PC skills, including Word, Excel and Outlook
• Excellent customer service skills
• High degree of accuracy in administration
• Great communication skills at all levels
• Experience in a customer service environment
• Experience with information management systems
• Switchboard experience desirable
•  

Working Hours: Between Monday - Sunday

Contract Type: Bank 

Benefits

• Bank colleagues are paid weekly
• We offer competitive rates to our bank colleagues who work on a flexible basis, often to cover busy periods, sickness, or annual leave
• Access to Spire Healthcare pension
• Free uniform
• Free DBS
• Full induction, including mandatory training updates

We commit to our employee’s well-being through work life balance, on-going development, support and reward.

Closing Date:  If we have received sufficient applications, we reserve the right to close this vacancy without further notice, so please submit your application as soon as possible.