Operational Performance Lead, Managed South (Remote opportunity) en Hyatt Corporate Office

%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22background-color:white;color:black;font-family:%26quot;Aptos%26quot;,sans-serif;%22%3E%3Cspan style=%22mso-ascii-theme-font:minor-latin;mso-bidi-font-family:Aptos;mso-bidi-theme-font:minor-latin;mso-color-alt:windowtext;mso-hansi-theme-font:minor-latin;%22%3E%3Cstrong%3EThe Opportunity%3C/strong%3E%3C/span%3E%3C/span%3E%3Cspan style=%22background-color:white;font-family:%26quot;Aptos%26quot;,sans-serif;%22%3E%3Cspan style=%22mso-ascii-theme-font:minor-latin;mso-bidi-font-family:Aptos;mso-bidi-theme-font:minor-latin;mso-hansi-theme-font:minor-latin;%22%3E%3Cstrong%3E%3Co:p%3E%3C/o:p%3E%3C/strong%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22background-color:yellow;font-family:%26quot;Aptos%26quot;,sans-serif;%22%3E%3Cspan style=%22mso-ascii-theme-font:minor-latin;mso-bidi-font-family:Aptos;mso-bidi-theme-font:minor-latin;mso-hansi-theme-font:minor-latin;mso-highlight:yellow;mso-shading:white;%22%3E%3Cstrong%3E%3Co:p%3E %3C/o:p%3E%3C/strong%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22background-color:white;color:black;font-family:%26quot;Aptos%26quot;,sans-serif;%22%3E%3Cspan style=%22mso-ascii-theme-font:minor-latin;mso-bidi-font-family:%26quot;Times New Roman%26quot;;mso-bidi-theme-font:minor-bidi;mso-color-alt:windowtext;mso-hansi-theme-font:minor-latin;%22%3EHyatt Hotels Corporation seeks an enthusiastic %26amp; forward-thinking Operational Performance Lead to join our Americas Performance Hub, where you will join a growing team of 8 field professionals who love what they do.%26nbsp;%3C/span%3E%3Cspan style=%22mso-ascii-theme-font:minor-latin;mso-bidi-font-family:%26quot;Times New Roman%26quot;;mso-bidi-theme-font:minor-bidi;mso-color-alt:windowtext;mso-hansi-theme-font:minor-latin;mso-spacerun:yes;%22%3E %3C/span%3E%3Cspan style=%22mso-ascii-theme-font:minor-latin;mso-bidi-font-family:%26quot;Times New Roman%26quot;;mso-bidi-theme-font:minor-bidi;mso-color-alt:windowtext;mso-hansi-theme-font:minor-latin;%22%3EIn this role, you will be collaborating closely with the broader operational, technical, and commercial teams, where you’ll be instrumental in continuing to make Hyatt a leading hospitality company. You will be part of a team that is passionate about our purpose, committed to nurturing curiosity and new skills, and building connections across the organization with colleagues, customers, and guests.%3C/span%3E%3C/span%3E%3Cspan style=%22background-color:white;font-family:%26quot;Aptos%26quot;,sans-serif;%22%3E%3Cspan style=%22mso-ascii-theme-font:minor-latin;mso-bidi-font-family:%26quot;Times New Roman%26quot;;mso-bidi-theme-font:minor-bidi;mso-hansi-theme-font:minor-latin;%22%3E%3Cstrong%3E%3Co:p%3E%3C/o:p%3E%3C/strong%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22background-color:white;font-family:%26quot;Aptos%26quot;,sans-serif;%22%3E%3Cspan style=%22mso-ascii-theme-font:minor-latin;mso-bidi-font-family:Aptos;mso-bidi-theme-font:minor-latin;mso-hansi-theme-font:minor-latin;%22%3E%3Co:p%3E %3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22background-color:white;color:black;font-family:%26quot;Aptos%26quot;,sans-serif;%22%3E%3Cspan style=%22mso-ascii-theme-font:minor-latin;mso-bidi-font-family:Aptos;mso-bidi-theme-font:minor-latin;mso-color-alt:windowtext;mso-hansi-theme-font:minor-latin;%22%3E%3Cstrong%3EWho We Are%26nbsp;%3C/strong%3E%3C/span%3E%3C/span%3E%3Cbr%3E%3Cspan style=%22background-color:white;font-family:%26quot;Aptos%26quot;,sans-serif;%22%3E%3Cspan style=%22mso-ascii-theme-font:minor-latin;mso-bidi-font-family:Aptos;mso-bidi-theme-font:minor-latin;mso-hansi-theme-font:minor-latin;%22%3E%3Cstrong%3E%3Co:p%3E%3C/o:p%3E%3C/strong%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22background-color:white;color:black;font-family:%26quot;Aptos%26quot;,sans-serif;%22%3E%3Cspan style=%22mso-ascii-theme-font:minor-latin;mso-bidi-font-family:Aptos;mso-bidi-theme-font:minor-latin;mso-color-alt:windowtext;mso-hansi-theme-font:minor-latin;%22%3EAt Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best, and fastest growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands and business lines can%3C/span%3E%3C/span%3E %3Cspan style=%22background-color:white;color:black;font-family:%26quot;Aptos%26quot;,sans-serif;%22%3E%3Cspan style=%22mso-ascii-theme-font:minor-latin;mso-bidi-font-family:Aptos;mso-bidi-theme-font:minor-latin;mso-color-alt:windowtext;mso-hansi-theme-font:minor-latin;%22%3Eopen the door for exciting career and growth opportunities to our colleagues.%3C/span%3E%3C/span%3E%3Cspan style=%22background-color:white;font-family:%26quot;Aptos%26quot;,sans-serif;%22%3E%3Cspan style=%22mso-ascii-theme-font:minor-latin;mso-bidi-font-family:Aptos;mso-bidi-theme-font:minor-latin;mso-hansi-theme-font:minor-latin;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22background-color:white;font-family:%26quot;Aptos%26quot;,sans-serif;%22%3E%3Cspan style=%22mso-ascii-theme-font:minor-latin;mso-bidi-font-family:Aptos;mso-bidi-theme-font:minor-latin;mso-hansi-theme-font:minor-latin;%22%3E%3Co:p%3E %3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22background-color:white;color:black;font-family:%26quot;Aptos%26quot;,sans-serif;%22%3E%3Cspan style=%22mso-ascii-theme-font:minor-latin;mso-bidi-font-family:Aptos;mso-bidi-theme-font:minor-latin;mso-color-alt:windowtext;mso-hansi-theme-font:minor-latin;%22%3EAs we continue to grow, we never lose sight of what’s most important: People. We turn trips into journeys, encounters into experiences and jobs into careers.%3C/span%3E%3C/span%3E%3Cspan style=%22background-color:white;font-family:%26quot;Aptos%26quot;,sans-serif;%22%3E%3Cspan style=%22mso-ascii-theme-font:minor-latin;mso-bidi-font-family:Aptos;mso-bidi-theme-font:minor-latin;mso-hansi-theme-font:minor-latin;%22%3E%3Cstrong%3E%3Co:p%3E%3C/o:p%3E%3C/strong%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%26quot;Aptos%26quot;,sans-serif;%22%3E%3Cspan style=%22mso-ascii-theme-font:minor-latin;mso-bidi-font-family:Aptos;mso-bidi-theme-font:minor-latin;mso-hansi-theme-font:minor-latin;%22%3E%3Cstrong%3E%3Co:p%3E %3C/o:p%3E%3C/strong%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%26quot;Aptos%26quot;,sans-serif;%22%3E%3Cspan style=%22mso-ascii-theme-font:minor-latin;mso-bidi-font-family:Aptos;mso-bidi-theme-font:minor-latin;mso-hansi-theme-font:minor-latin;%22%3E%3Cstrong%3EWhy Now?%3C/strong%3E%3C/span%3E%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:%26quot;Aptos%26quot;,sans-serif;%22%3E%3Cspan style=%22mso-ascii-theme-font:minor-latin;mso-bidi-font-family:Aptos;mso-bidi-theme-font:minor-latin;mso-hansi-theme-font:minor-latin;%22%3E%3Cstrong%3E%3Co:p%3E%3C/o:p%3E%3C/strong%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%26quot;Aptos%26quot;,sans-serif;%22%3E%3Cspan style=%22mso-ascii-theme-font:minor-latin;mso-bidi-font-family:Aptos;mso-bidi-theme-font:minor-latin;mso-hansi-theme-font:minor-latin;%22%3EThis is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22background-color:white;font-family:%26quot;Aptos%26quot;,sans-serif;%22%3E%3Cspan style=%22mso-ascii-theme-font:minor-latin;mso-bidi-font-family:Aptos;mso-bidi-theme-font:minor-latin;mso-hansi-theme-font:minor-latin;%22%3E%3Co:p%3E %3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22background-color:white;color:black;font-family:%26quot;Aptos%26quot;,sans-serif;%22%3E%3Cspan style=%22mso-ascii-theme-font:minor-latin;mso-bidi-font-family:Aptos;mso-bidi-theme-font:minor-latin;mso-color-alt:windowtext;mso-hansi-theme-font:minor-latin;%22%3E%3Cstrong%3EHow We Care for Our People%3C/strong%3E%3C/span%3E%3C/span%3E%3Cbr%3E%3Cspan style=%22background-color:white;font-family:%26quot;Aptos%26quot;,sans-serif;%22%3E%3Cspan style=%22mso-ascii-theme-font:minor-latin;mso-bidi-font-family:Aptos;mso-bidi-theme-font:minor-latin;mso-hansi-theme-font:minor-latin;%22%3E%3Cstrong%3E%3Co:p%3E%3C/o:p%3E%3C/strong%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%26quot;Aptos%26quot;,sans-serif;%22%3E%3Cspan style=%22mso-ascii-theme-font:minor-latin;mso-bidi-font-family:Aptos;mso-bidi-theme-font:minor-latin;mso-hansi-theme-font:minor-latin;%22%3EWhat sets us apart is our purpose—to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family. %3C/span%3E%3C/span%3E%3Cspan style=%22background-color:white;color:black;font-family:%26quot;Aptos%26quot;,sans-serif;%22%3E%3Cspan style=%22mso-ascii-theme-font:minor-latin;mso-bidi-font-family:Aptos;mso-bidi-theme-font:minor-latin;mso-color-alt:windowtext;mso-hansi-theme-font:minor-latin;%22%3EOur care for our colleagues is the key to our success. We’re proud to have earned a place on Fortune’s prestigious %3C/span%3E%3Ci%3E%3Cspan style=%22mso-ascii-theme-font:minor-latin;mso-bidi-font-family:Aptos;mso-bidi-theme-font:minor-latin;mso-color-alt:windowtext;mso-hansi-theme-font:minor-latin;%22%3E100 Best Companies to Work For®%3C/span%3E%3C/i%3E%3Cspan style=%22mso-ascii-theme-font:minor-latin;mso-bidi-font-family:Aptos;mso-bidi-theme-font:minor-latin;mso-color-alt:windowtext;mso-hansi-theme-font:minor-latin;%22%3E list for the last ten years. This recognition is a testament to the tremendous way our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy and respect, and making sure everyone feels like they belong.%3C/span%3E%3C/span%3E%3Cspan style=%22background-color:white;font-family:%26quot;Aptos%26quot;,sans-serif;%22%3E%3Cspan style=%22mso-ascii-theme-font:minor-latin;mso-bidi-font-family:Aptos;mso-bidi-theme-font:minor-latin;mso-hansi-theme-font:minor-latin;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22background-color:white;font-family:%26quot;Aptos%26quot;,sans-serif;%22%3E%3Cspan style=%22mso-ascii-theme-font:minor-latin;mso-bidi-font-family:Aptos;mso-bidi-theme-font:minor-latin;mso-hansi-theme-font:minor-latin;%22%3E%3Co:p%3E %3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22background-color:white;color:black;font-family:%26quot;Aptos%26quot;,sans-serif;%22%3E%3Cspan style=%22mso-ascii-theme-font:minor-latin;mso-bidi-font-family:Aptos;mso-bidi-theme-font:minor-latin;mso-color-alt:windowtext;mso-hansi-theme-font:minor-latin;%22%3EWe’re proud to offer exceptional corporate benefits which include:%3C/span%3E%3C/span%3E%3Cspan style=%22background-color:white;font-family:%26quot;Aptos%26quot;,sans-serif;%22%3E%3Cspan style=%22mso-ascii-theme-font:minor-latin;mso-bidi-font-family:Aptos;mso-bidi-theme-font:minor-latin;mso-hansi-theme-font:minor-latin;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cul%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22margin-left:.25in;%22%3E%3Cspan style=%22font-family:%26quot;Aptos%26quot;,sans-serif;%22%3E%3Cspan style=%22mso-ascii-theme-font:minor-latin;mso-bidi-font-family:Aptos;mso-bidi-theme-font:minor-latin;mso-hansi-theme-font:minor-latin;%22%3EAnnual allotment of free hotel stays at Hyatt hotels globally%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22margin-left:.25in;%22%3E%3Cspan style=%22font-family:%26quot;Aptos%26quot;,sans-serif;%22%3E%3Cspan style=%22mso-ascii-theme-font:minor-latin;mso-bidi-font-family:Aptos;mso-bidi-theme-font:minor-latin;mso-hansi-theme-font:minor-latin;%22%3EFlexible work schedule%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22margin-left:.25in;%22%3E%3Cspan style=%22font-family:%26quot;Aptos%26quot;,sans-serif;%22%3E%3Cspan style=%22mso-ascii-theme-font:minor-latin;mso-bidi-font-family:Aptos;mso-bidi-theme-font:minor-latin;mso-hansi-theme-font:minor-latin;%22%3EWork-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22margin-left:.25in;%22%3E%3Cspan style=%22font-family:%26quot;Aptos%26quot;,sans-serif;%22%3E%3Cspan style=%22mso-ascii-theme-font:minor-latin;mso-bidi-font-family:Aptos;mso-bidi-theme-font:minor-latin;mso-hansi-theme-font:minor-latin;%22%3EA global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22margin-left:.25in;%22%3E%3Cspan style=%22font-family:%26quot;Aptos%26quot;,sans-serif;%22%3E%3Cspan style=%22mso-ascii-theme-font:minor-latin;mso-bidi-font-family:Aptos;mso-bidi-theme-font:minor-latin;mso-hansi-theme-font:minor-latin;%22%3EPaid Time Off, Medical, Dental, Vision, 401K with company match%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:%26quot;Aptos%26quot;,sans-serif;%22%3E%3Cspan style=%22mso-ascii-theme-font:minor-latin;mso-bidi-font-family:%26quot;Times New Roman%26quot;;mso-bidi-theme-font:minor-bidi;mso-hansi-theme-font:minor-latin;%22%3E%3Cstrong%3E%3Co:p%3E%3C/o:p%3E%3C/strong%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3C/ul%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%26quot;Aptos%26quot;,sans-serif;%22%3E%3Cspan style=%22mso-ascii-theme-font:minor-latin;mso-bidi-font-family:Aptos;mso-bidi-theme-font:minor-latin;mso-hansi-theme-font:minor-latin;%22%3E%3Cstrong%3EWho You Are%3C/strong%3E%3C/span%3E%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:%26quot;Aptos%26quot;,sans-serif;%22%3E%3Cspan style=%22mso-ascii-theme-font:minor-latin;mso-bidi-font-family:Aptos;mso-bidi-theme-font:minor-latin;mso-hansi-theme-font:minor-latin;%22%3E%3Cstrong%3E%3Co:p%3E%3C/o:p%3E%3C/strong%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%26quot;Aptos%26quot;,sans-serif;%22%3E%3Cspan style=%22mso-ascii-theme-font:minor-latin;mso-bidi-font-family:Aptos;mso-bidi-theme-font:minor-latin;mso-hansi-theme-font:minor-latin;%22%3EAs our ideal candidate, you understand the power and purpose of our culture of care, and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect and Wellbeing. You enjoy working with others, are results driven and are looking for a variety of opportunities to develop personally and professionally.%3Cstrong%3E%3Co:p%3E%3C/o:p%3E%3C/strong%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Chr%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22background-color:white;font-family:%26quot;Aptos%26quot;,sans-serif;%22%3E%3Cspan style=%22mso-ascii-theme-font:minor-latin;mso-bidi-font-family:Aptos;mso-bidi-theme-font:minor-latin;mso-hansi-theme-font:minor-latin;%22%3E%3Co:p%3E %3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22background-color:white;color:black;font-family:%26quot;Aptos%26quot;,sans-serif;%22%3E%3Cspan style=%22mso-ascii-theme-font:minor-latin;mso-bidi-font-family:Aptos;mso-bidi-theme-font:minor-latin;mso-color-alt:windowtext;mso-hansi-theme-font:minor-latin;%22%3E%3Cstrong%3EThe Role%26nbsp;%3C/strong%3E%3C/span%3E%3C/span%3E%3Cbr%3E%3Cbr%3E%3Cspan style=%22background-color:yellow;font-family:%26quot;Aptos%26quot;,sans-serif;%22%3E%3Cspan style=%22mso-ascii-theme-font:minor-latin;mso-bidi-font-family:Aptos;mso-bidi-theme-font:minor-latin;mso-hansi-theme-font:minor-latin;mso-highlight:yellow;%22%3E%3Cstrong%3E%3Co:p%3E%3C/o:p%3E%3C/strong%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%26quot;Aptos%26quot;,sans-serif;%22%3E%3Cspan style=%22mso-ascii-theme-font:minor-latin;mso-bidi-font-family:%26quot;Open Sans%26quot;;mso-fareast-font-family:%26quot;Open Sans%26quot;;mso-hansi-theme-font:minor-latin;%22%3EThe Operational Performance Lead plays a proactive and strategic role in driving performance across Hyatt’s%26nbsp;%3C/span%3E%3Cspan style=%22mso-ascii-theme-font:minor-latin;mso-bidi-font-family:%26quot;Open Sans%26quot;;mso-fareast-font-family:%26quot;Open Sans%26quot;;mso-hansi-theme-font:minor-latin;mso-spacerun:yes;%22%3E %3C/span%3E%3Cspan style=%22mso-ascii-theme-font:minor-latin;mso-bidi-font-family:%26quot;Open Sans%26quot;;mso-fareast-font-family:%26quot;Open Sans%26quot;;mso-hansi-theme-font:minor-latin;%22%3EEssentials %26amp; Full-Service Managed hotels in the Americas. This includes not only ensuring that new General Managers %26amp; the Leadership Committee are thoroughly prepared and equipped for their roles, but also actively identifying opportunities and implementing initiatives to enhance operational efficiencies, guest satisfaction, profitability, and compliance. The Lead will prepare and review property-level support content, distill mission-critical information for hotel leaders, and anticipate challenges to provide solutions before they impact results. %3C/span%3E%3Cspan style=%22mso-ascii-theme-font:minor-latin;mso-bidi-font-family:%26quot;Open Sans%26quot;;mso-hansi-theme-font:minor-latin;%22%3EIn addition to supporting hotels and promoting brand standards, this role will also lead special projects %26amp; training aimed at improving hotel performance, working collaboratively with other departments to drive successful outcomes%3C/span%3E%3C/span%3E.%3Co:p%3E%3C/o:p%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Co:p%3E %3C/o:p%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%26quot;Aptos%26quot;,sans-serif;%22%3E%3Cspan style=%22mso-ascii-theme-font:minor-latin;mso-hansi-theme-font:minor-latin;%22%3E%3Cstrong%3EKey Responsibilites Include:%3C/strong%3E%3C/span%3E%3Cspan style=%22mso-ascii-theme-font:minor-latin;mso-bidi-font-family:%26quot;Open Sans%26quot;;mso-fareast-font-family:%26quot;Open Sans%26quot;;mso-hansi-theme-font:minor-latin;%22%3E%3Cstrong%3E%3Co:p%3E%3C/o:p%3E%3C/strong%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%26quot;Aptos%26quot;,sans-serif;%22%3E%3Cspan style=%22mso-ascii-theme-font:minor-latin;mso-bidi-font-family:Aptos;mso-bidi-theme-font:minor-latin;mso-hansi-theme-font:minor-latin;%22%3E%3Cstrong%3E%3Co:p%3E %3C/o:p%3E%3C/strong%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cul%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22background-color:white;margin:0in 0in 9.0pt .25in;mso-background-themecolor:background1;vertical-align:middle;%22%3E%3Cspan style=%22color:black;font-family:%26quot;Aptos%26quot;,sans-serif;%22%3E%3Cspan style=%22mso-ascii-theme-font:minor-latin;mso-bidi-font-family:%26quot;Open Sans%26quot;;mso-hansi-theme-font:minor-latin;mso-themecolor:text1;%22%3EProvide support to%26nbsp;%3C/span%3E%3Cspan style=%22mso-ascii-theme-font:minor-latin;mso-bidi-font-family:%26quot;Open Sans%26quot;;mso-hansi-theme-font:minor-latin;mso-spacerun:yes;mso-themecolor:text1;%22%3E %3C/span%3E%3Cspan style=%22mso-ascii-theme-font:minor-latin;mso-bidi-font-family:%26quot;Open Sans%26quot;;mso-hansi-theme-font:minor-latin;mso-themecolor:text1;%22%3ESelect %26amp; Full Service General Managers and the Leadership Committees, ensuring they have knowledge of resources needed to be successful in their role%3C/span%3E%3Cspan style=%22mso-ascii-theme-font:minor-latin;mso-bidi-font-family:%26quot;Open Sans%26quot;;mso-hansi-theme-font:minor-latin;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22background-color:white;margin:0in 0in 9.0pt .25in;mso-background-themecolor:background1;vertical-align:middle;%22%3E%3Cspan style=%22color:black;font-family:%26quot;Aptos%26quot;,sans-serif;%22%3E%3Cspan style=%22mso-ascii-theme-font:minor-latin;mso-bidi-font-family:%26quot;Open Sans%26quot;;mso-hansi-theme-font:minor-latin;mso-themecolor:text1;%22%3EServe as an additional layer of support alongside other Hyatt organizational departments, such as Comerical, Finance, IT, and HR, partnering to align programs.%3C/span%3E%3Cspan style=%22mso-ascii-theme-font:minor-latin;mso-bidi-font-family:%26quot;Open Sans%26quot;;mso-hansi-theme-font:minor-latin;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22background-color:white;margin:0in 0in 9.0pt .25in;mso-background-themecolor:background1;vertical-align:middle;%22%3E%3Cspan style=%22color:black;font-family:%26quot;Aptos%26quot;,sans-serif;%22%3E%3Cspan style=%22mso-ascii-theme-font:minor-latin;mso-bidi-font-family:%26quot;Open Sans%26quot;;mso-hansi-theme-font:minor-latin;mso-themecolor:text1;%22%3ELeverage data insights to prioritize support for underperforming hotels and provide action plans to Senior Leadership%3C/span%3E%3Cspan style=%22mso-ascii-theme-font:minor-latin;mso-bidi-font-family:%26quot;Open Sans%26quot;;mso-hansi-theme-font:minor-latin;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22background-color:white;margin:0in 0in 9.0pt .25in;mso-background-themecolor:background1;vertical-align:middle;%22%3E%3Cspan style=%22color:black;font-family:%26quot;Aptos%26quot;,sans-serif;%22%3E%3Cspan style=%22mso-ascii-theme-font:minor-latin;mso-bidi-font-family:%26quot;Open Sans%26quot;;mso-hansi-theme-font:minor-latin;mso-themecolor:text1;%22%3ESupport escalated tickets from Global Property and Guest Service Team (GPS)%3C/span%3E%3Cspan style=%22mso-ascii-theme-font:minor-latin;mso-bidi-font-family:%26quot;Open Sans%26quot;;mso-hansi-theme-font:minor-latin;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22background-color:white;margin:0in 0in 9.0pt .25in;mso-background-themecolor:background1;vertical-align:middle;%22%3E%3Cspan style=%22color:black;font-family:%26quot;Aptos%26quot;,sans-serif;%22%3E%3Cspan style=%22mso-ascii-theme-font:minor-latin;mso-bidi-font-family:%26quot;Open Sans%26quot;;mso-hansi-theme-font:minor-latin;mso-themecolor:text1;%22%3EEffectively communicate and provide training on Hyatt Brand Standards%3C/span%3E%3Cspan style=%22mso-ascii-theme-font:minor-latin;mso-bidi-font-family:%26quot;Open Sans%26quot;;mso-hansi-theme-font:minor-latin;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22background-color:white;margin:0in 0in 9.0pt .25in;mso-background-themecolor:background1;vertical-align:middle;%22%3E%3Cspan style=%22color:black;font-family:%26quot;Aptos%26quot;,sans-serif;%22%3E%3Cspan style=%22mso-ascii-theme-font:minor-latin;mso-bidi-font-family:%26quot;Open Sans%26quot;;mso-hansi-theme-font:minor-latin;mso-themecolor:text1;%22%3EDevelop Content %26amp; oversee internal resources on intranet, curated for the global portfolio of hotels%3C/span%3E%3Cspan style=%22mso-ascii-theme-font:minor-latin;mso-bidi-font-family:%26quot;Open Sans%26quot;;mso-hansi-theme-font:minor-latin;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22background-color:white;margin:0in 0in 9.0pt .25in;mso-background-themecolor:background1;%22%3E%3Cspan style=%22color:black;font-family:%26quot;Aptos%26quot;,sans-serif;%22%3E%3Cspan style=%22mso-ascii-theme-font:minor-latin;mso-bidi-font-family:%26quot;Open Sans%26quot;;mso-hansi-theme-font:minor-latin;mso-themecolor:text1;%22%3ELead innovative operational projects %26amp; pilots%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22line-height:107%;margin:0in 0in 8.0pt .25in;%22%3E%3Cspan style=%22font-family:%26quot;Aptos%26quot;,sans-serif;%22%3E%3Cspan style=%22mso-ascii-theme-font:minor-latin;mso-bidi-font-family:%26quot;Open Sans%26quot;;mso-hansi-theme-font:minor-latin;%22%3EDevelop content and host engaging presentations, ensuring clear %26amp; consistent messaging of key initiatives and operational priorities%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22background-color:white;margin:0in 0in 9.0pt .25in;mso-background-themecolor:background1;vertical-align:middle;%22%3E%3Cspan style=%22color:black;font-family:%26quot;Aptos%26quot;,sans-serif;%22%3E%3Cspan style=%22mso-ascii-theme-font:minor-latin;mso-bidi-font-family:%26quot;Open Sans%26quot;;mso-hansi-theme-font:minor-latin;mso-themecolor:text1;%22%3EProactively engage hotels to help them effectively focus on metrics that are trending in a negative direction, heavy focus on Rooms and F%26amp;B operations%3C/span%3E%3Cspan style=%22mso-ascii-theme-font:minor-latin;mso-bidi-font-family:%26quot;Open Sans%26quot;;mso-hansi-theme-font:minor-latin;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22background-color:white;margin:0in 0in 9.0pt .25in;mso-background-themecolor:background1;vertical-align:middle;%22%3E%3Cspan style=%22color:black;font-family:%26quot;Aptos%26quot;,sans-serif;%22%3E%3Cspan style=%22mso-ascii-theme-font:minor-latin;mso-bidi-font-family:%26quot;Open Sans%26quot;;mso-hansi-theme-font:minor-latin;mso-themecolor:text1;%22%3EParticipates in property visits and consulting assignments%3C/span%3E%3Cspan style=%22mso-ascii-theme-font:minor-latin;mso-bidi-font-family:%26quot;Open Sans%26quot;;mso-hansi-theme-font:minor-latin;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22background-color:white;margin:0in 0in 9.0pt .25in;mso-background-themecolor:background1;vertical-align:middle;%22%3E%3Cspan style=%22color:black;font-family:%26quot;Aptos%26quot;,sans-serif;%22%3E%3Cspan style=%22mso-ascii-theme-font:minor-latin;mso-hansi-theme-font:minor-latin;%22%3EDrives continuous improvement through technology and data insights.%3C/span%3E%3Cspan style=%22mso-ascii-theme-font:minor-latin;mso-bidi-font-family:%26quot;Open Sans%26quot;;mso-hansi-theme-font:minor-latin;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3C/ul%3E

Experience Required: 

• 5+ years of experience in same field, industry, or other equivalent business/ function role

• 5+ Years of Full service hotel operations (Rooms/F&B) experience

• Experience using Hyatt’s operational tools (HySat, Colleague Advantage, Opera, Medallia Concierge, BOB/HyGeo, Citrix, HotSOS, Reserve, Tableau-based applications)

Experience Preferred:  

• Bachelor’s degree in hospitality or a related field

• Experience with Microsoft-based products (Teams, Excel, PowerPoint, Word, Co-Pilot)

• Data anyalyics and performance reporting skills to identify trends and recommend actionable strategies

• Strong track record of enhancing guest satisfaction through innovative service delivery improvements

The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.

---

We welcome you:

Research shows that individuals tend to apply to jobs, only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We’d love to consider your unique experiences and how you could make Hyatt even better.

The salary range for this position is $95,500-$124,000.  This role is also eligible for an Annual Bonus.

The final pay rate/salary offered to the successful candidate will depend on experience, skill level and other qualifications for the role, as well as the location of the performance of work.  Pay for the successful candidate will meet local requirements, including the local minimum wage rate.

We value our relationships with recruitment partners and require that agencies contact us first before submitting any candidates. Hyatt will not be responsible for any fees and obligations associated with unsolicited submissions unless a formal agreement is in place.

Solicitar ahora