Field Technician en Windownation

Join a team where craftsmanship matters, your work is valued, and every project transforms a home for the better.  One Goal, One Passion – Growth is Everything at Window Nation  At Window Nation, we don’t just replace windows and doors – we help transform homes into spaces people love. With nearly 20 years of craftsmanship, innovation, and competitively priced solutions, we’ve enhanced the comfort, safety, and value of homes for customers nationwide. In doing so, we’ve become a trusted leader in home improvement, striving to be the provider of choice for all window and door replacements.  As we continue to grow and expand into new markets in 2026, we’re looking for passionate, driven team members who thrive in a high-growth environment. Join a company where your expertise is valued, your contributions matter, and your work makes a lasting impact – on customers and the future of home improvement. We’re seeking a Field Technician who will play a critical role in growing and developing our operational and install processes The field technician goes out to do all service and will help with installations. They must be comfortable with heights and have previous installation experience working with installing windows on non-new construction homes. They must be able to drive the work vehicle and know how to work with difficult customers. This role will work onsite out of our new Grand Rapids, MI location. Candidates from Kentwood, Forest Hills, Wyoming, Walker, Northview, and other surrounding areas are encouraged to apply.  

Key responsibilities:

Visit residential homes to measure windows, doors, and sliding glass doors with precision 

Verify orders meet all installation specifications and compliance requirements 

Support pricing accuracy by providing detailed estimates for labor and materials  

Review project details and service expectations directly with customers 

Identify potential roadblocks that could impact job quality, timelines, or customer expectations and recommend solutions   

Execute change orders and update project details as needed 

Maintain parts inventory, tools, and equipment in good working order 

Complete on-site service appointments, including repairs and adjustments  

Stay current and proficient with Window Nation products, installation methods, and service standards 

Safely operate ladders, equipment, and tools by adhering to EPA and safety regulations 

Basic Qualifications:

High school diploma, GED, or equivalent 

2+ years of professional experience measuringreplacement windows 

2+ years of experience installing or repairing windows, roofing, siding, orother home improvement projects  

Valid driver’s license with a clean driving record  

Note: This position involves operating a company vehicle. Candidates must meet Window Nation’s driving and insurance standards. Driving records will be verified before hire, and periodically there after, in accordance with state laws and company policy. 

Preferred Skills:

Proficiency with Microsoft Office (Word, Excel, etc.) 

Experience using CRM or job management systems (SalesForce, Microsoft Dynamics, or similar)

Comfortable using and navigating digital tools and iPad applications in the field 

Knowledge of local permitting, licensing, or HOA requirements 

Ability to safely operate ladders and hand tools and meet the physical demands of the role 

Strong customer service mindset with a focus on quality, professionalism, and safety 

Excellent time management and project coordination skills  

Detail-oriented with a “get it right the first time” mentality 

What We Offer:

Competitive starting pay at $33 per hour 

A company-issued vehicle to drive to customer appointments 

Tools, training, and support provided  

Opportunities to grow your skills and advance your career 

Strong company culture focused on teamwork, attention to detail, and customer satisfaction 

Full benefits package including medical, dental, vision, life, and 401(k) retirement options 

Paid Time Off 

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