Accounts Receivable Coordinator-Property Management en ON TOP OF THE WORLD COMMUNITIES LLC

Description

Job Summary/Overview

The Accounts Receivable Coordinator-Property Management is an accounting and administrative role that blends accounts receivable and customer service. This role is responsible for managing all money owed to Associations, which includes accurately invoicing owners, processing payments, preparing estoppels, monitoring accounts, and following up on late payments. This role involves daily tasks like posting deposits, reconciling accounts, communicating with homeowners, and preparing financial reports.

Essential Duties and Responsibilities

The following statements describe the principal functions of this position and the scope of responsibility but should not be considered an all-inclusive listing of work requirements.  Individuals may be expected to perform other duties as assigned, including working in different areas to cover absences or balance the workload.  Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Invoicing: Creating and sending out bills for assessments, dues, and other fees to homeowners.
• Payment processing: Accepting and applying payments received via check, credit card, or other methods.
• Estoppels: Prepare and process all estoppels.
• Account monitoring: Maintaining accurate records of owner balances, including payments and outstanding charges.
• Collections: Following up on late or unpaid fees, which may involve contacting owners, issuing notices, and working with collections attorneys or agencies.
• Financial reporting: Assisting with the preparation of financial statements and year end audits, for the board and management company.
• Customer service: Responding to owner inquiries about billing, payments, and account details.
• Administrative tasks: Performing administrative duties like processing refunds, updating accounting software, and maintaining procedural documentation.

Qualifications (Education, Experience, Technical Skills)

Education and Experience:

• 2-5 years of Accounting / Bookkeeping experience, including property management or accounts receivable.
• Excellent communication and customer service skills.
• Proficiency with software: Experience with property management or accounts receivable software is required (e.g., AppFolio, Sage, Yardi, etc.).

Skills and Knowledge:

• Timely and accurate reporting with zero audit findings.
• Attention to detail: Essential for accurate record-keeping and financial data entry.
• Strong communication skills: Required for clear and professional communication with homeowners.
• Accounting/Bookkeeping: Familiarity with accounting principles and software, HOA or property management context preferred.

Personal Attributes:

• Exceptional interpersonal skills and a team player (emotionally intelligent)
• Highly organized, “can-do,” cross-functional collaborator
• Self-motivated and strong work ethic
• Honesty and integrity
• Continuous learner Commitment to diversity, equity, and inclusion

Qualifications