Assistant Spa Manager en Grand Hyatt Indian Wells Resort and Villas

%3Cp%3E%3Cspan style=%22font-family:Tahoma, Geneva, sans-serif;font-size:16px;%22%3EJoin us for this incredible opportunity as the %3Cstrong%3EAssistant Spa Manager%3C/strong%3E at the Grand Hyatt Indian Wells Resort %26amp; Villas!%3C/span%3E%3C/p%3E%3Cp%3E%3Cspan style=%22font-family:Tahoma, Geneva, sans-serif;font-size:16px;%22%3EYou will be a key leader in our stunning desert oasis, dedicated to shaping the exceptional guest experience that defines our luxury resort. You will work closely with the Spa Director to ensure the seamless and efficient daily operation of our world-class sanctuary of wellness.%3C/span%3E%3C/p%3E%3Cp%3E%3Cspan style=%22background-color:rgb(255,255,255);color:rgb(0,0,0);font-family:Tahoma, Geneva, sans-serif;font-size:16px;%22%3E%3Cspan style=%22-webkit-text-stroke-width:0px;display:inline !important;float:none;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;orphans:2;text-align:start;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;%22%3EThe salary range for this position is %2472,000 - %2477,000. This is the pay range for this position that Grand Hyatt Resort and Villas reasonably expects to pay. Decisions regarding individual salaries will be based on a number of factors, such as experience and education.%26nbsp;%3C/span%3E%3C/span%3E%3C/p%3E%3Chr%3E%3Ch3%3E%3Cspan style=%22font-family:Tahoma, Geneva, sans-serif;font-size:16px;%22%3ECore Responsibilities%3C/span%3E%3C/h3%3E%3Cp%3E%3Cspan style=%22font-family:Tahoma, Geneva, sans-serif;font-size:16px;%22%3EThe Assistant Spa Manager focuses on operational excellence, financial performance, and guest satisfaction. Key responsibilities include:%3C/span%3E%3C/p%3E%3Cul%3E%3Cli%3E%3Cspan style=%22font-family:Tahoma, Geneva, sans-serif;font-size:16px;%22%3E%3Cstrong%3EOperational Leadership:%3C/strong%3E Supervise and coordinate the daily activities of the spa team (therapists, aestheticians, receptionists), managing scheduling, reservations, and ensuring five-star standards of facility cleanliness and functionality.%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family:Tahoma, Geneva, sans-serif;font-size:16px;%22%3E%3Cstrong%3EGuest Experience:%3C/strong%3E Ensure the consistent delivery of %3Cstrong%3Eexceptional, personalized guest service%3C/strong%3E. Proactively interact with guests to obtain feedback, resolve issues, and ensure a memorable experience.%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family:Tahoma, Geneva, sans-serif;font-size:16px;%22%3E%3Cstrong%3ETeam Development:%3C/strong%3E Lead, train, and motivate the team, providing coaching and support. Assist in recruiting, interviewing, and evaluating staff performance.%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family:Tahoma, Geneva, sans-serif;font-size:16px;%22%3E%3Cstrong%3EFinancial %26amp; Retail:%3C/strong%3E Support budget management, monitor expenses, and maximize revenue through %3Cstrong%3Estrategic retail sales%3C/strong%3E and membership programs. Oversee retail inventory, vendor relations, and effective product displays.%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family:Tahoma, Geneva, sans-serif;font-size:16px;%22%3E%3Cstrong%3EWellness Programming:%3C/strong%3E Oversee and coordinate guest wellness offerings, ensuring the facility remains at the forefront of the luxury spa industry.%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family:Tahoma, Geneva, sans-serif;font-size:16px;%22%3E%3Cstrong%3ECompliance:%3C/strong%3E Maintain and monitor strict adherence to all health, safety, and hygiene protocols.%3C/span%3E%3C/li%3E%3C/ul%3E%3Chr%3E%3Cp style=%22font-family:Arial;margin-bottom:11px;%22%3E%3Cspan style=%22font-family:Tahoma, Geneva, sans-serif;font-size:16px;%22%3E%3Ci%3E%3Cspan style=%22line-height:107%;%22%3E%3Cstrong%3EWe Offer Excellent Benefits:%3C/strong%3E%3C/span%3E%3C/i%3E%3C/span%3E%3C/p%3E%3Cp style=%22font-family:Arial;margin-bottom:11px;%22%3E%3Cspan style=%22font-family:Tahoma, Geneva, sans-serif;font-size:16px;%22%3E%3Cspan style=%22line-height:107%;%22%3EMedical, Dental, and Vision Insurance%3C/span%3E%3C/span%3E%3C/p%3E%3Cp style=%22font-family:Arial;margin-bottom:11px;%22%3E%3Cspan style=%22font-family:Tahoma, Geneva, sans-serif;font-size:16px;%22%3E%3Cspan style=%22line-height:107%;%22%3E401k Retirement Savings Plan with Company Match%3C/span%3E%3C/span%3E%3C/p%3E%3Cp style=%22font-family:Arial;margin-bottom:11px;%22%3E%3Cspan style=%22font-family:Tahoma, Geneva, sans-serif;font-size:16px;%22%3E%3Cspan style=%22line-height:107%;%22%3EFree Room Nights at Hyatt Hotels and Friend %26amp; Family Disounts%3C/span%3E%3C/span%3E%3C/p%3E%3Cp style=%22font-family:Arial;margin-bottom:11px;%22%3E%3Cspan style=%22font-family:Tahoma, Geneva, sans-serif;font-size:16px;%22%3E%3Cspan style=%22line-height:107%;%22%3EPaid Vacation, Paid Sick Days%3C/span%3E%3C/span%3E%3C/p%3E%3Cp style=%22font-family:Arial;margin-bottom:11px;%22%3E%3Cspan style=%22font-family:Tahoma, Geneva, sans-serif;font-size:16px;%22%3E%3Cspan style=%22line-height:107%;%22%3EFree Lunch Meals during shift%3C/span%3E%3C/span%3E%3C/p%3E%3Cp style=%22font-family:Arial;margin-bottom:11px;%22%3E%3Cspan style=%22font-family:Tahoma, Geneva, sans-serif;font-size:16px;%22%3E%3Cspan style=%22line-height:107%;%22%3ETuition Reimbursement - %241000 per year%3C/span%3E%3C/span%3E%3C/p%3E%3Cp style=%22font-family:Arial;%22%3E%26nbsp;%3C/p%3E%3Cp style=%22font-family:Arial;%22%3E%3Cspan style=%22font-family:Tahoma, Geneva, sans-serif;font-size:16px;%22%3EThe Assistant Spa Manager will be responsible for the oversight of the entire Spa function. This may include retail, a full-service salon as well as massage therapy and body treatment.%3C/span%3E%3C/p%3E

• Minimum of 1-2 years of leadership or supervisory experience in a luxury spa or related hospitality environment is preferred.
• Demonstrated knowledge and passion for spa, wellness, and holistic modalities.
• Proven track record in increasing sales, elevating guest service, and training teams.
• Strong organizational, interpersonal, and problem-solving abilities.
• Ability to work a flexible schedule, including weekends and holidays.

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