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Senior Director. Provider Growth & Strategic Engagement Pharmacy Care Services en UnitedHealth Group / Optum

UnitedHealth Group / Optum · Unknown, Estados Unidos De América · Hybrid

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Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. 

 

Pharmacy Care Services is seeking a dynamic and strategic Senior Director to lead provider targeting, engagement, and growth initiatives across our pharmacy services portfolio. This role will be responsible for identifying new provider opportunities, developing strategic partnerships and driving measurable growth through innovative marketing and account management strategies. The Senior Director will serve as a key liaison between internal teams and external provider stakeholders, ensuring alignment with business goals and delivering exceptional value to our partners. They will be expected to define and provide clear direction to our PCS sales teams on priority providers.

 

This is a high-impact leadership role requiring a blend of strategic thinking, marketing acumen, relationship management, and operational execution. The ideal candidate will be passionate about healthcare innovation, experienced in navigating complex provider ecosystems, and skilled at influencing senior stakeholders.


Primary Responsibilities:

Strategic Provider Engagement & Growth

  • Develop and execute strategic plans to target new provider opportunities and expand existing relationships
  • Lead cross-functional teams to deliver tailored provider solutions that drive referrals, revenue, and market share
  • Serve as the executive point of contact for key provider accounts, ensuring alignment with Pharmacy Care Services’ growth objectives

Marketing & Communications Leadership

  • Oversee the creation of go-to-market strategies, campaigns, and materials that differentiate Pharmacy Care Services in the provider space
  • Partner with sales, clinical, legal, and digital teams to deliver compelling messaging and value propositions
  • Ensure consistent branding and messaging across all provider-facing materials and channels

Account Strategy & Performance

  • Drive strategic account planning, including opportunity identification, contract negotiation, and performance tracking
  • Monitor ROI of provider marketing initiatives and optimize based on data-driven insights
  • Lead renewal and upsell efforts, ensuring sustained growth and client satisfaction

Cross-Functional Collaboration

  • Influence and align internal stakeholders across product, operations, technology, and sales to support provider growth initiatives
  • Represent the voice of the provider in internal planning and product development discussions
  • Foster a culture of accountability, innovation, and excellence across teams

 

You will be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role, as well as providing development for other roles you may be interested in.


%3Cp%3E%3Cspan style=%22font-family:Tahoma, Geneva, sans-serif;font-size:10px;%22%3E%3Cstrong%3ERequired Qualifications:%26nbsp;%3C/strong%3E%3C/span%3E%3C/p%3E%3Cul%3E%3Cli%3E%3Cspan style=%22font-family:Tahoma, Geneva, sans-serif;font-size:10px;%22%3EExtensive experience in healthcare, pharmacy, or provider services%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family:Tahoma, Geneva, sans-serif;font-size:10px;%22%3EProven success in strategic account management, marketing leadership, and growth delivery%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family:Tahoma, Geneva, sans-serif;font-size:10px;%22%3EExperience working with C-suite executives and managing complex provider relationships%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family:Tahoma, Geneva, sans-serif;font-size:10px;%22%3EProven solid analytical, communication, and leadership skills%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family:Tahoma, Geneva, sans-serif;font-size:10px;%22%3EAbility to travel up to 10% and work in a hybrid environment%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family:Tahoma, Geneva, sans-serif;font-size:10px;%22%3EDemonstrated Power BI, SQL knowledge%3C/span%3E%3C/li%3E%3C/ul%3E%3Cp%3E%3Cspan style=%22font-family:Tahoma, Geneva, sans-serif;font-size:10px;%22%3E%3Cstrong%3E%26nbsp;%3C/strong%3E%3C/span%3E%3C/p%3E%3Cp%3E%3Cspan style=%22font-family:Tahoma, Geneva, sans-serif;font-size:10px;%22%3E%3Cstrong%3EPreferred Qualifications:%3C/strong%3E%3C/span%3E%3C/p%3E%3Cul%3E%3Cli%3E%3Cspan style=%22font-family:Tahoma, Geneva, sans-serif;font-size:10px;%22%3EExperience in US healthcare, managed services, or health tech. Knowledge of the PBM and/or pharmacy healthcare landscape in the US%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family:Tahoma, Geneva, sans-serif;font-size:10px;%22%3EDemonstrated familiarity with CRM systems (e.g., Salesforce), marketing analytics, and performance tracking%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family:Tahoma, Geneva, sans-serif;font-size:10px;%22%3EP%26amp;L ownership and experience with cross-functional team leadership%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family:Tahoma, Geneva, sans-serif;font-size:10px;%22%3EBackground in care continuum delivery, analytics, or revenue cycle services%3C/span%3E%3C/li%3E%3C/ul%3E%3Cp%3E%3Cbr%3E%3Cspan style=%22font-family:Tahoma, Geneva, sans-serif;font-size:10px;%22%3E%3Cstrong%3ELeadership Competencies:%3C/strong%3E%3C/span%3E%3C/p%3E%3Cul%3E%3Cli%3E%3Cspan style=%22font-family:Tahoma, Geneva, sans-serif;font-size:10px;%22%3EStrategic thinker with a results-oriented mindset%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family:Tahoma, Geneva, sans-serif;font-size:10px;%22%3ESkilled in influencing and building consensus across senior leadership%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family:Tahoma, Geneva, sans-serif;font-size:10px;%22%3EHigh emotional intelligence and situational awareness%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family:Tahoma, Geneva, sans-serif;font-size:10px;%22%3EAbility to lead through change and foster innovation%3C/span%3E%3C/li%3E%3C/ul%3E%3Cp%3E%3Cbr%3E%3Cspan style=%22font-family:Tahoma, Geneva, sans-serif;font-size:10px;%22%3E*All telecommuters will be required to adhere to the UnitedHealth Group’s Telecommuter Policy.%3C/span%3E%3C/p%3E%3Cp style=%22text-align:center;%22%3E%3Cbr%3E%3Cspan style=%22font-family:Tahoma, Geneva, sans-serif;font-size:10px;%22%3E%3Ci%3EAt UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.%3C/i%3E%3C/span%3E%3Cbr%3E%3Cbr%3E%3Cbr%3E%3Cspan style=%22font-family:Tahoma, Geneva, sans-serif;font-size:10px;%22%3E%3Ci%3EDiversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, civil status, family status, sexual orientation, disability, religion, age, race, and membership of the Traveller community, or any other characteristic protected by law. Optum is a drug-free workplace. © 2025 Optum Services (Ireland) Limited. All rights reserved.%3C/i%3E%3C/span%3E%3Cbr%3E%26nbsp;%3C/p%3E
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