Support Staff - Defi/Bry en Recovery Services of Northwest Ohio

Description

Position:  Support Staff

Location:  Defiance &/or Bryan, Ohio

Classification:  Full-Time, Hourly, Non-Exempt

The Support Staff position involves the daily activities of maintaining office operations. 

PRINICIPAL DUTIES AND RESPONSIBILITIES:

• Perform clerical duties for the program staff
• Scheduling client appointments
• Checking clients in/out for sessions
• Fee collection
• scanning
• mail distribution
• miscellaneous filing
• ordering office supplies
• first responders on the phones
• greet visitors into the facility
• perform site safety officer duties
• determining funding sources for the client
• record requests
• Good understanding of HIPAA/Confidentiality
• Available for some evening hours required

MINIMUM QUALIFICATIONS:

1. High School graduate, and/or Associate degree, and/or equivalent experience.
2. Valid Driver’s license.
3. Ability to type accurately (55 WPM).  Computer/word processing experience helpful.
4. Knowledge of office procedures.  A minimum of two years’ office experience or equivalent.
5. Organizational skills a must.
6. Ability to work well with people; possess strong customer service and organizational skills.
7. Must be team player.
8. Well-developed writing /communication skills.
9. Ability to meet deadlines.
10. Good telephone skills/manners.
11. Support Staff must be able to work evenings.
12. Subject to BCI background check, pre-employment drug screen, and reference checks.

As an employee of Recovery Services of Northwest Ohio, you would be eligible for:

• Competitive Salary/Compensation
• Student Loan Assistance - Public Service Loan Forgiveness
• Wellness Program - quarterly reimbursement for employee wellness 
• Referral Bonus - payment for your referral of a candidate to join our team
• Health, Dental, Vision, and Life insurance
• 11 paid holidays annually
• 3 Paid Personal Days annually
• Vacation time - 2-4 weeks annually
• Sick days
• SIMPLE IRA Plan with Recovery Services matching contributions up to 3%
• Staff Development and Training

                   Scheduled supervision

                   Access to My Learning Pointe

                   Agency trainings throughout the year

**eligibility based on full-time/part-time status and probationary status**

 For more information or to apply, visit www.rsnwo.org 

 Equal Employment Opportunity

Qualifications