Certified Medical Assistant - HVI - Mooresville en Novant Health

Certified Medical Assistant – Heart & Vascular Institute In Mooresville

Join Our Team and Make a Difference in Heart & Vascular Care!

At Novant Health, we are dedicated to providing exceptional cardiovascular care for every patient, every time. From preventive screenings and diagnostic testing to advanced cardiac and vascular procedures, our Heart & Vascular team is committed to improving the heart health and quality of life of those we serve.

We are seeking a detail-oriented, compassionate, and skilled Certified Medical Assistant (CMA) to join our Heart & Vascular Institute. This role plays an essential part in supporting our providers, delivering high-quality patient care, and ensuring efficient clinical operations within a fast-paced, collaborative environment.

If you are passionate about helping patients achieve better heart health and thrive in a team-driven, mission-based environment, this is the perfect opportunity for you!

At Novant Health, we believe in taking care of those who take care of others. Our team members enjoy a comprehensive benefits package designed to support your personal well-being, professional growth, and financial security.

Benefits include:

• 401(k) Retirement Plan with Employer Match up to 6%

• Medical, Dental, and Vision Insurance

• Paid Time Off (PTO)

• Tuition Assistance, Reimbursement, and Scholarship Opportunities for continued education and career advancement

• Wellness Program and Employee Assistance Resources

• Career Pathing & Professional Development through internal mobility and leadership programs

• Business Resource Groups (BRGs) offering community, connection, and professional growth opportunities across our organisation

• Team member recognition, community engagement, and volunteer opportunities

At Novant Health, you’ll find a culture that encourages innovation, supports continuous learning, and celebrates diversity and inclusion.
We are more than just a workplace — we are a family united in our mission to deliver the most remarkable patient experience in every dimension, every time.

Our Core Values: Compassion. Diversity & Inclusion. Teamwork. Safety. Personal Excellence.

Join us — and make your heart part of something bigger. 💜

• Education, Experience & Certification Requirements

  Education:

  • High School Diploma or GED – required

  • Graduate of an accredited Medical Assistant program

    • Program curriculum must include pharmacology and medication administration

    • Certification or registry must be obtained by the last day of the sixth month of hire, with an education agreement signed

  Accepted Certifications/Registries:

  • CMA – American Association of Medical Assistants (AAMA)

  • CCMA – National Health Career Association (NHA)

  • RMA – American Medical Technologists (AMT)

  • RMA – American Registry of Medical Assistants (ARMA)

  • NHCWA – National Healthcare Workers Association

  • NCCT – National Center for Competency Testing

  • NAHP – National Association for Health Professionals

  • AAH – American Allied Health

  Alternative Work Experience (for eligibility to test if not already certified):
  Applicants who are not certified or registered upon hire may qualify to sit for an approved certification exam with the following work experience:

  • NHA or NHCWA: Minimum of 1 year as a supervised Medical Assistant within the last 3 years

  • NCCT or NAHP: Minimum of 2 years as a supervised Medical Assistant

  • ARMA: Minimum of 3 years as a supervised Medical Assistant

  • AMT: Minimum of 5 years of the last 7 years as a supervised Medical Assistant (no more than 2 years as an instructor in a post-secondary MA program)

  • OR graduate of an Accredited School of Professional Nursing

  Experience must include both clinical (including medication administration) and administrative duties.

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  Experience:

  • Previous work experience in a medical office or outpatient clinical setting – preferred

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  Licensure/Certification:

  • Current certification or ability to obtain within 6 months of hire as CMA, RMA, or CCMA – required

  • Current State Driver’s License (Palliative Care only) – required

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  Additional Skills Required:

  • Ability to successfully complete generic and department-specific skills validation

  • Must pass competency testing in all assigned clinical and administrative areas

Patient Care – Supporting Heart & Vascular Health

• Be the welcoming face of the clinic, ensuring every patient feels comfortable and valued.

• Prepare patients for cardiac and vascular appointments by obtaining vitals, performing EKGs, and updating medical histories.

• Assist providers with stress tests, echocardiograms, vascular studies, and in-office procedures.

• Provide patient education on lifestyle management, medication adherence, and post-procedure care to promote long-term wellness.

• Offer compassionate support to patients managing chronic cardiac conditions, hypertension, or post-intervention recovery.

Clinical Support & Testing – Delivering Safe, Effective Care

• Perform diagnostic testing, blood draws, and specimen collection with accuracy and care.

• Ensure all results and clinical documentation are entered precisely to support provider review and patient continuity of care.

• Maintain compliance with infection prevention, safety protocols, and HIPAA standards.

• Assist with cardiac monitoring devices (Holter, Zio, or event monitors) and provide patient instruction on proper use and follow-up.

Human Experience – Enhancing Every Patient Visit

• Embody the Novant Health human experience by delivering kindness, empathy, and professionalism in every encounter.

• Keep patients informed about their visit, testing processes, and next steps for care.

• Strive to exceed patient expectations by creating a supportive and understanding environment.

• Promote inclusivity and respect, ensuring every patient feels seen, heard, and supported on their heart health journey.

Teamwork & Communication – Collaborating for Exceptional Care

• Partner closely with cardiologists, vascular surgeons, nurses, and sonographers to deliver coordinated care.

• Maintain clear, timely communication within the care team to ensure seamless patient experiences.

• Participate in team meetings and quality improvement initiatives to advance the delivery of cardiovascular care.

• Foster a positive, team-oriented culture that embodies compassion, safety, and excellence in every interaction.