Sr Business Process Analyst en Cherokee Nation Entertainment
Cherokee Nation Entertainment · Tulsa, Estados Unidos De América · Onsite
- Senior
- Oficina en Tulsa
Analyzes business processes, documenting flows, and descriptions, and recommending best practices on business workstreams that have a direct impact on CED. Must understand and can simplify complex business operations and workflows in diverse industries across the CED business unit.
Responsibilities
- Identifies and facilitates process improvement projects; conducts business process analyses and implements strategic initiatives.
- Develops, implements, and maintains business process management strategies, best practices and learning plans to meet business objectives.
- Facilitates capture and documentation of critical processes.
- Facilitates design and improvement of priority processes.
- Creates and maintains process documentation for reference and communicates to relevant stakeholders.
- Aligns with stakeholders to identify business requirements.
- Manages business process analysis and measurement against key performance indicators.
- Designs, executes, monitors, and optimize business processes.
- Identifies and implements process improvements, including the enhancement of the quality of services and compliance with regulatory requirements.
- Leads continuous reviews of existing business processes.
- Evaluates operational risk controls, develops, and delivers solution recommendations for improvement, monitor implementation.
- Ensures and facilitates training team on process improvements and new process standards.
- Identifies the need for new systems or system enhancements.
- Monitors the effect of process changes on business performance through metrics.
- Contributes to the development and application of plant policies and procedures.
- Facilitates training and workshops on process improvements.
- Improves process documentation, ensure proper mapping and procedures are complete and create a culture of continuous improvement.
- Executes assorted business unit tasks such as compliance reviews, procedure administration, ad hoc requests, development of dashboards and reporting.
- Manage multiple projects without having direct supervisory responsibilities.
- Work is primarily performed in a climate-controlled office setting.
- Performs other job-related duties as may be assigned.
Qualifications
- Bachelor’s degree in business management, project management, or other related field, and eight (8) years of experience in business process management or an equivalent combination of formal education and experience.
- Master’s degree in business administration is advantageous.
- Knowledge of Microsoft Office products, database, design, and manufacturing software.
- Excellent written, communication, presentation, and computer skills.
- Advanced mathematical skills.
- Exceptional leadership and collaboration skills.
- Superb recordkeeping, time management, and organizational skills.
- Advanced analytical and problem-solving skills.
- Proficiency in business management software, such as monday.com, Visio, MS Office suite including Project.
- Ability to read, analyze and interpret common scientific and technical journals, financial reports, and legal documents.
- Ability to maintain the highest level of professionalism, confidence, and integrity while responding to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
- Ability to problem solve and identify alternative solutions, conclusions or approaches to problems.
