Senior Revenue Operations Manager en Patsnap

Revenue Operations AnalystPatsnap is a global, pre-IPO company that transforms the way organizations harness their Intellectual Property and Research & Development productivity. Our platform revolutionizes how IP and R&D teams collaborate across the entire innovation lifecycle, using domain-specific AI to accelerate the creation of market-ready products. With over 12,000 customers worldwide, including some of the biggest names in innovation, Patsnap is at the forefront of technological advancement. Our $300M Series E funding round brings our valuation to a $1 billion unicorn status, and we still have a remarkable amount of growth ahead.We have a vibrant and diverse team with offices in Singapore, Toronto, London, and Shanghai. Our hyper-growth trajectory is powered by our people, and we are extremely proud of our company-wide vision, work ethic, and entrepreneurial spirit. We are committed to fostering an inclusive environment where talent thrives and ideas bloom.  Role Summary:We’re looking for a Senior Revenue Operations Manager to join our agile RevOps team at Patsnap. In this role, you’ll supporting the Account Management, Marketing, Product and Product Marketing departments. You will also manage, answer and distribute all questions that come to the Revenue Operations team.This is a hybrid position in our London, UK office with the expectation to work from the office up to 3 days a week. This role has the option to work hybrid throughout the week or fully in office. 

What You'll be Doing:

Support the Account Management, Marketing, Product & Product Marketing Teams by creating Dashboards/Reports from Salesforce to aid decision making 

Review/improve all RevOps processes that impact Account Management, Marketing, Product & Product Marketing Teams by simplifying documents and always looking to find a better way 

Send out regular information to the Senior Management team which includes daily tracking of performance, monthly review of attainment rates etc

Own the Marketing leads going into Salesforce – checking/reviewing on the follow-up of leads, any processes that need to be revisited

Act as the primary owner as questions from the organisation come into the RevOps Team – review/answer/distribute/escalate as appropriate 

Act as a back-up for urgent client set-up in our systems and urgent internal requests for access to our tech stack

Support with any other projects or data analysis as requested by your manager 

About You:

Commercially minded and can manage/prioritise key tasks in a fast-paced environment 

5 years + experience at a SaaS company 

Previous use of Salesforce, able to create dashboards & reports 

Use of Outreach, Gong, ZoomInfo, Sales Nav would be advantageous 

Organised – manage the incoming questions to Revenue Operations to either answer, delegate or escalate 

Chair Meetings and follow-up on action points 

Work across many parts of the organisation, including with Teams in China, Singapore & Japan 

Hands-on with great attention to detail 

Open-minded – willing to learn and take on new challenges as the tech landscape is constantly changing  

What You'll Love:

25 days annual leave allowance + bank holidays (Additional time off based on service up to a maximum of 5 extra days)

2 company paid volunteering days

Eyecare voucher scheme

Private healthcare with Bupa Healthcare

Private pension with Scottish Widows

Parental leave policies

Perkbox benefit scheme, we aim to reward our Patsnappers for all their hard work as much as we can.

WFH stipend

Cycle To Work scheme

Life Assurance

Payroll giving

Our Values:

Integrity: We hold each other accountable for our actions. 

Leadership: We lead by example and inspire each other to reach for new heights. 

Openness: We are open and honest and share our ideas with care and consideration. 

Growth: We are lifelong learners who aspire to improve each day. 

Innovation: We seek out new ways to solve problems. 

Customer: Our customer is at the center of everything we do. Their success is our success. 

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