MIS Assistant - Fixed term until December 2026(21 hours P/W) en Hopwood Hall

Purpose

• To be part of a team delivering high quality customer focussed learner data management in the areas of Enrolment, Data Input, Curriculum Planning, Timetabling, Registers, ILR production and Reporting

Duties

• To be part of a team of staff providing data management services to all customers (both internal and external) including enrolment, data input, curriculum planning, timetabling, registers, ILR production, funding returns and resource utilisation.
• To work with the MIS Officers in developing and maintaining high levels of data accuracy, customer service and responsiveness through all aspects of learner data.
• To develop and maintain effective, supportive working relationships with all users of the service.
• To develop and enhance skills and knowledge of the student records management system and other associated software applications in order to deliver a consistently high level of data accuracy/validity
• To develop and maintain a high degree of understanding of the various funding streams and methodologies so as to contribute to constantly improving individual and team performance.
• To develop specialist skills in the creation and optimisation of the Individualised Learner Record (ILR) file for the various funding streams drawn down by the College.
• To input and edit data on the college MI systems (including Timetabling) and to assist in the preparation of data for external and internal reporting requirements.
• To contribute to the development and promotion of effective MI systems and procedures.
•  To ensure personal compliance with relevant policies and procedures and to make suggestions around service improvements based on individual experience of issues which arise during the performance of their normal duties
• To provide support to and work collaboratively with other members of the MIS team as directed, depending on levels of demand.
• Ensure continuous development and improvement of professional knowledge.
•   Any other duties, of a similar level of responsibility, as may be required.

All staff are responsible for:

• Children & Vulnerable Adults: safeguarding and promoting the welfare of children and vulnerable adults
• Equipment & Materials: the furniture, equipment and consumable goods used in relation to their work
• Health / Safety / Welfare: the health and safety and welfare of all employees, students and visitors under their control in accordance with Hopwood Hall College’s safety policy statements
• Equal Opportunities: performing their duties in accordance with Hopwood Hall College’s Single Equality Scheme

• Essential Criteria
• Level 3 qualification or willingness to achieve within 1 year 
• Level 2 IT Qualification

• Desirable Criteria
• Qualification in Customer Service

• Experience
• Essential Criteria
• Minimum of 1 year experience within a data management environment.
• Experienced in Microsoft Office, Access, Excel or similar

• Desirable Criteria
• Experience of using Data Service software

• Specialist Knowledge
• Essential Criteria
• Knowledge and use of EBS
• Ability to maintain secure systems and confidentiality.

• Essential Criteria
• Knowledge and use of Goldmine
• Knowledge and use of the Compass software suite, particularly ProAchieve and ProMonitor.

• IT Skills
• Essential Criteria
• Experience and competence with Microsoft Office software suite.