- Professional
- Oficina en London
About the Role
As product teams at Haleon, our focus is on empowering customers through innovative, intuitive products that transform their experiences and drive business success.
We envision a future where every interaction with our products inspires trust, fosters loyalty, and delivers unmatched value, ensuring our customers not only achieve their goals but exceed their expectations. We will achieve this vision as a collaborative community lifting each other up to succeed.
Next Generation Customer Planning will equip our commercial teams with leading edge capabilities and technology to manage their customer business plans, driving accuracy and transparency and providing the foundations for insights and growth across Net Revenue Management. Our NRM product roadmap includes multiple platforms for Customer Planning, to ensure maximum capability and value across different market archetypes.
The product manager for Next Generation Planning will form part of our Commercial Effectiveness team, operating within the Net Revenue Management (NRM) Programme. The role will encompass solutions across our commercial market archetypes, with a focus on newly established capabilities, particularly in our distributor led markets. You will work closely with commercial colleagues, internal tech teams, architects, platform vendors and implementation partners through detailed design phases, testing, deployment and support. Our Customer Planning tools are heavily integrated, with on-going development and support of this integration forming a key part of the role.
The customer planning product area is at the heart of Haleon’s commercial transformation and the role therefore requires experience of implementation within a transformation environment, where building capability and adoption are key measures of success. The role will include hands-on functional configuration as well as in-depth understanding of data models and hence requires a detailed and analytical mindset.
Key Responsibilities
Product Vision, Strategy & Alignment:
Actively contribute to shaping the product's direction with a solid understanding of market trends and the product's role in the business.
Collaborate with commercial functions and stakeholders to ensure alignment on product goals and messaging.
Delivery & Execution:
Independently manage initiatives and take ownership of identifying and managing dependencies with other tech teams, influencing and coordinating with these teams to prioritize and address dependencies effectively.
Take ownership of functional platform configuration to ensure that system capabilities are aligned with business processes and priorities lead testing efforts for specific features or modules, coordinating with development teams to ensure comprehensive test coverage and timely issue resolution.
Measuring Success & Evaluation:
Define key performance indicators (KPIs) to measure product success and user engagement.
Analyse product performance and provide data-driven recommendations for enhancements.
Product Financial Management & Operations:
Leads on operational activities such as release management, compliance, vendor management, and technical debt management, as well as managing live service.
Data Operations & Management:
Become the data model expert for our customer planning solutions, understanding the full data lineage and working with our commercial and analytics teams as we develop complex insight tools using customer planning data.
Skills & Experience
Commercial & Data Technology: Proficiency in various digital and data technologies across commercial stacks ideally including SAP ERP. Familiarity with data visualisation tools (e.g., Tableau, Power BI) and analytics platforms.
Data Integration & Architecture: Familiarity with enterprise architecture principles and data integration / interfacing approaches
Industry Knowledge & Experience: Understanding of the consumer and/or retail sectors and their challenges/opportunities and (ideally) knowledge of designing, building and implementing one or more Trade Promotion Management solutions
Communication & Stakeholder Management: Experience of working alongside senior commercial stakeholders, with a clear and concise written and verbal communication style. Able to act as a primary point of contact for product-related inquiries and feedback.
Teamwork & Collaboration: Able to work effectively and build relationships with colleagues across our tech and commercial teams to ensure technology, vendor, and delivery choices align with D&T Strategy. Balancing trade-offs between cost, quality, and pace. Experience working in cross-functional and geographically dispersed teams
Data Literacy: Serving as a key interface between business needs and the product team, with ability to understand and explain the role of data governance in ensuring our customer planning products deliver maximum value.
Care to join us. Find out what life at Haleon is really like www.haleon.com/careers/
At Haleon we embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, generates curiosity to create unmatched understanding of each other, and promotes fair and equitable outcomes for everyone. We're striving to create a climate where we celebrate our diversity in all forms by treating each other with respect, listening to different viewpoints, supporting our communities, and creating a workplace where your authentic self belongs and thrives. We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.
As you apply, we will ask you to share some personal information, which is entirely voluntary. We want to have an opportunity to consider a diverse pool of qualified candidates and this information will assist us in meeting that objective and in understanding how well we are doing against our inclusion and diversity ambitions. We would really appreciate it if you could take a few moments to complete it. Rest assured, Hiring Managers do not have access to this information and we will treat your information confidentially.
Haleon is an Equal Opportunity Employer. All qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class.
Accommodation Requests
If you require a reasonable accommodation or other assistance to apply for a job at Haleon at any stage of the application process, please let your recruiter know by providing them with a description of specific accommodations you are requesting. We’ll provide all reasonable accommodations to support you throughout the recruitment process and treat all information you provide us in confidence.
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