Appliance and Refrigeration Repair Technician en Sears Home Services
Sears Home Services · Lubbock, Estados Unidos De América · Onsite
- Professional
 - Oficina en Lubbock
 
Job Description
Why an Appliance Repair Technician career might be right for you:
- You like solving problems – Each repair is different. You enjoy diagnosing problems and figuring out solutions
 - You like fixing things – Getting things working again is a satisfying outcome. You did that!
 - You like helping others – You’re the hero of the home, fixing essential appliances and lifting that weight off the shoulders of grateful homeowners
 - You like to be on the move – You’re on the road and welcomed into customers’ homes every day
 
- Great hourly rates – $21 - $27 / hourly base rate, depending on experience, certification and location
 - Benefits – Comprehensive set of medical, dental, and vision benefits with an additional employer-paid health care subsidy for any dependent tier medical plan enrollment under the Transform Health and Welfare Plan. Specifically, each eligible employee may receive up to $4,000 annually towards the cost of your dependent tier health coverage each year, prorated throughout the plan year.
 - 401k match – Opportunity to contribute to 401k plan, with an employer match calculated on your before-tax contributions, 100% on the first 3% of salary
More ways to earn –Technicians have the opportunity to earn additional performance bonuses & sales incentives throughout the year. - Year-round work – With Sears large scale and wide product range, Sears cross trains techs and keeps them busy year round
 - Expert training – Best in class training program. Tens of thousands of repair techs have been trained by Sears Technical Institute in the past 60 years.
 - Peer mentoring – Onboarding buddy and mentor technicians to help you grow your skills.
 - Career advancement – Many ways to advance and cross-train to keep growing your career. Our average tenure is >12 years!
 - Tools Provided – Sears provides company vehicle, uniforms, specialty tools, mobile phone & industry-leading app that eliminates paperwork and provides technical support.
 
Travel Requirements
Responsibilities/Skills/Experience Requirements
- Drive to multiple customer’s homes daily to diagnose and repair a variety of home appliances with high levels of quality and efficiency; appliances may include refrigerators, washers, dryers, dishwashers, and microwaves
 - Deliver excellent customer experience that exceeds expectations consistently
 - Provide customers with value-added solutions that help make their home more clean, comfortable & protected
 - Keep company truck well-maintained & organized, and help manage parts efficiently
 - Performs other duties as assigned
 
Requirements:
- High school diploma or general education degree
 - EPA Type I or EPA Universal certification
 - Mechanical knowledge and aptitude, including use of testing & repair tools
 - Experience repairing and diagnosing a variety of home appliances preferred
 - Can follow directions and processes for quality workmanship
 - Can use smartphone, including use for part ordering
 - Successfully pass a background & drug screen
 - Valid driver’s license for the state(s) in which you work
 - Ability to travel up to 100%
 - Ability to work variable and flexible hours, including required overtime
 - Ability to read, understand, and apply written text of a technical nature to answer questions, solve problems, and complete job tasks
 - Excellent communication skills, both verbal and written; Ability to read, write, and speak English
 - Ability to constantly lift, carry, push, or pull up to 20 lbs (frequently lift, carry, push, or pull 50 lbs; occasionally lift, carry, push, or pull 100 lbs)
 - Ability to constantly reach outward, handle and finger objects, stand, walk, sit and type using a keyboard
 - Ability to frequently bend, squat, kneel, twist, turn, stoop, climb, and crawl
 - Ability to occasionally reach above shoulder
 - Ability to drive automatic transmission vehicle