Patient Services Coordinator en Easterseals PORT Health

At Easterseals PORT Health (ESPH), our mission is rooted in empowering individuals and strengthening communities. We are seeking a compassionate and dedicated Patient Services Coordinator to join our team in New Bern, NC. 

At Easterseals PORT Health (ESPH), our mission is rooted in empowering individuals and strengthening communities

Your Role in Our Mission

The Patient Services Coordinator is the administrative cornerstone of our clinic, providing essential front-office support for adults managing substance use, mental health, and co-occurring conditions. This role is responsible for comprehensive operational duties, including managing all inbound and outbound patient communications, conducting appointment scheduling and patient registration, accurately collecting co-pays, processing medical records and paperwork, and ensuring precise data collection. Above all, the coordinator is tasked with delivering exceptional customer service to all patients and families throughout their interaction with the clinic.

Why Join Us?

As a part of our mission, we help our team members embrace their potential, build resilience, and thrive! You will benefit from ongoing professional growth and development as you work alongside leaders of clinical excellence in mental health and substance use services that care about your success.

We also offer a full benefits package for benefits-eligible positions.

Compensation & Benefits

• Competitive salary: $15/hr-16/hr., full-time exempt position, Monday- Friday, 8am - 5pm 
• Generous paid time off and paid holidays
• Full benefits package including Medical, Dental, and Vision benefits
• Life and Disability Insurance (company paid)
• 403(b) Retirement Plan
• Employee Assistance Program and legal services support
• Public Service Loan Forgiveness (PSLF) qualifying employer
• Supervision for licensure

What We’re Looking For

• High school diploma or GED is required. 
• Previous medical office or administrative assistance experience. 
• Experience with substance use and mental health population preferred but not required
• Maintain valid state appropriate driver’s license and auto insurance for personal and agency vehicles utilized for work

Ready to Apply?

Join a team where work isn’t just something you do — it’s a purpose. Bring your expertise to a mission that matters. Apply now at www.eastersealsPORT.com or send your resume to [email protected].

About Easterseals PORT Health

Easterseals PORT Health is a trustworthy, compassionate partner providing exceptional disability, behavioral health and addiction treatment services to help our neighbors live their best lives. Our diverse and inclusive 2,600-member team provides meaningful support to 40,200 kids, adults and families in 11,000 home, facility and community locations across North Carolina and Virginia.

Easterseals PORT Health is an Inclusive Culture, Diverse Voices, Embracing Potential, Authentic Self, and Learning and Growing (IDEAL) organization.

Applicants of all abilities are encouraged to apply!