Technical Support (Burton-Upon-Trent, GB, DE14 3RT) en None

Job Title 

Technical Support

Location

Burton on Trent

About Us

 Hi-line supplies a broad range of energy efficient compressed air equipment which includes Air Dryers, Nitrogen and Oxygen Generators, Compressed Air Filtration equipment, Condensate management/drains and service kits.  We also offer a first-class fabrication department, building and managing your compressed air needs. Our equipment is designed and built to the highest standards of quality by experienced and qualified Engineers. We are a member of the British Compressed Air Society and are ISO 9001:2015 certified.

Job Summary

We are offering an excellent opportunity for a highly enthusiastic and motivated person to join a local organisation, which specialises in the innovative design, manufacture, supply and installation of energy efficient Compressed Air Purification Equipment. The successful applicant should ideally have previous experience in a busy office environment.

Responsibilities

• Planning service work
• Parts ordering
• Technical support
• Answering the phone
• Responding to email

Basic Qualifications

• Computer literate

Travel & Work Arrangements/Requirements

Fully site based at Burton on Trent

Key Competencies

• IT Literate, Report writing skills, Telephone skills
• Ability to work on own initiative and as a team player
• Commercial awareness

What we Offer

• 25 days Holiday + 8 Bank Holidays
• Competitive Salary and Incentive Scheme.
• Employee Ownership Program - 10% of salary in equity shares, after 1 year of employment
• Holiday Purchase Scheme – additional 5 days annual leave
• Company Pension Scheme
• Westfield Health Cashback Plan
• Cycle Scheme (After probation period)
• Costco Gold Company member, with access for employees to join
• Employee Assistance Program
• LinkedIn Learning – full free access