Resident Manager/CLA en St. Joseph’s Center

St. Joseph’s Center, a mission-driven nonprofit organization dedicated to serving individuals with intellectual and developmental disabilities, is seeking Resident Managers for 2nd and 3rd shift positions in our Community Living Arrangement (CLA) Homes located throughout Lackawanna County.

This full-time, hourly position plays a key leadership role in managing staff and operations across multiple group homes. Resident Managers ensure quality care, regulatory compliance, and a safe, supportive environment for residents and staff.

Why You'll Love St. Joseph's Center:

At St. Joseph’s Center, your work will directly support a mission that transforms lives. You’ll be part of a compassionate team that values dignity, inclusion, and excellence. As a Resident Manager, you’ll help create a home-like environment where individuals with intellectual disabilities can thrive. With over a century of trusted service, we offer both the stability of an established organization and the opportunity to make a meaningful impact every day.

What You'll Do:

• Supervise Direct Support Professionals (DSPs) across assigned CLA homes.
• Develop and manage shift schedules, cross-train staff, and ensure adequate staffing ratios.
• Provide coverage for mandated breaks and assist with employee absences.
• Serve as a Medication Administration Trainer and oversee medication systems.
• Participate in interdisciplinary team meetings and assist in developing program plans.
• Support onboarding, orientation, and ongoing staff development.
• Communicate directives from administration and foster teamwork among DSPs.
• Manage medical appointments and incident reporting processes.
• Monitor and train staff on shift responsibilities and use of internal systems (email, MITC, pin readers).
• Attend staff meetings and complete required in-service training.

What You'll Get:

• Health & Wellness – Comprehensive medical, dental, and vision insurance, plus 24/7 no-cost telehealth.
• Security and Peace of Mind – Company-paid short-term disability and life insurance, plus a Medical Flexible Spending Account.
• Balance That Matters – Paid time off and holidays to recharge and enjoy life outside of work.
• Growth & Future Planning – 401(k) with company contribution and match, tuition reimbursement, and paid training.
• Extra Perks – Employee referral bonuses, discounts, and access to our Employee Assistance Program.
• Competitive Wage – Starting at $19.27/hour, with opportunities for advancement and additional compensation based on experience and responsibilities.

What's Required of You:

• High School Diploma or GED.
• Minimum 3 years of experience working with individuals with intellectual disabilities.
• At least 1 year of experience as a DSP, CNA, or equivalent.
• Valid PA Driver’s License and access to a personal vehicle.
• Supervisory experience preferred.
• Ability to lift/move items up to 50 pounds and perform physical tasks.
• Willingness to travel between CLA homes and operate assigned vehicles.

Non-Discrimination Policy

St. Joseph’s Center is an equal opportunity employer and provider of services and referrals to clients without regard to race, color, religious creed, disability, ancestry, national origin, age, gender, sexual orientation, or limited English proficiency.