Service Technician- New Knoxville, OH en New Knoxville Telco

New Knoxville Telco is a leading provider of delivering FTTH (Fiber-To-The-Home) Broadband services to both residential and business customers. As our company continues to grow, we are seeking skilled Service Technicians to join our team. Working as a Service Technician for a Fiber-to-the-Home (FTTH) broadband provider is an exciting and rewarding opportunity that offers a unique blend of technical challenges, customer interaction, and career growth. In this role, you'll find yourself on the forefront of cutting-edge technology, ensuring that customers stay connected seamlessly while contributing to the growth of a high-demand industry. Apply today for a chance to join NK Telco!

Pay Range:  $19 to $24 per hour

Primary Responsibilities Include:

• Install, disconnect, connect, upgrade, downgrade, make changes, troubleshoot and repair customer provided services at residential and commercial locations.
• Maintain broadband system by testing to locate trouble, opening cable to replace or repair defective sections and closing or sealing cable.
• Splices cable to protector devices and central office main distribution frame and splices drop cable to the central office cable system.
• Educate customers in the services being provided and the proper use of equipment, propose solutions, and describes advantages of and sells additional services.
• Maintain an appropriate and professional image of the company through appearance, demeanor, driving habits, and interactions with customers. 
• Perform other duties as assigned.

Qualifications:

• High school diploma or GED equivalent
• Valid and clean driver’s license
• 1-2 years of CATV or other relevant technical/electronic experience.
• Able to troubleshoot and repair customer products/services using knowledge of plant distribution and customer equipment operation.
• Able to locate and mark underground services utilizing test equipment, prints, and data base mapping software.
• Splice and repair fiber. 
• Knowledge and experience working with electronics, DC power, wireless, and fiber optic equipment.
• Able to properly operate small hand tools, power tools, and test equipment.
• Able to work independently and plan to complete projects.
• Strong computer skills in Word and Excel
• Able to accurately measure distances using tapes or other measuring devices.
• Able to differentiate between different sizes and colors of wires/cables.
• Ability to work in tight spaces including attics, crawl spaces, cabinets, utility closets, and telco rooms.
• Knowledge of and ability to comply with all OSHA, FCC, NEC, and local ordinances.

Working Conditions:

• Lift and carry up to 75 pounds
• Walk over all types of terrain in all kinds of weather while carrying tools and equipment including ladders 
• Kneeling, crouching, crawling, twisting, pulling, bending, pushing, reaching above head
• Work indoors in poorly ventilated areas such as attics during extreme heat
• Exposure to dust, dirt, noise, insects
• On-call schedules every 6 weeks
• Work schedules may adjust based on business need

Why Join New Knoxville Telco?

When you join NKTelco, you’ll be part of an award-winning company and team. We offer a comprehensive benefits package, including:

• Group health & dental insurance
• 401(k) program with company match
• Generous PTO program
• Company wellness program
• Employer-paid short- and long-term disability
• And much more!

We are committed to providing an environment that gives each employee the opportunity to nurture their gifts and achieve their potential. Our mission is to pass on to future generations—customers, employees, communities, and owners—an organization that is even stronger and better than it is today.

Schurz Communications and its subsidiaries’ strategic objectives:

• We will attract, invest in, communicate with, and retain top talent. 
• We will innovate, partner, experiment and create a better future together. 
• We strive to continuously improve operating performance to ensure sustained growth. 
• We will dynamically grow revenues by building and nurturing mutually beneficial and profitable customer relationships.