Credit & Collections Specialist - Baytown, TX 1 (Baytown, TX, US, 77523) en CRH

Job ID:  516320

Texas Materials, A CRH company, is a leading supplier of aggregates, asphalt, ready mixed concrete, and paving and construction services in Texas. Our focus is to provide quality products and reliable customer service with a safety-first mindset.  We consider our employees our greatest strength and we make it our priority to invest in their development and well-being. When you work for Texas Materials, you are helping to support and build the infrastructure of Texas.

Summary and Job Scope:  

This position will provide vital support to our team by acting as the collector and liaison between the sales department and customers. This person will handle important administrative tasks that require great attention to detail. Also, excellent communication skills will be needed as this position will be calling and emailing internal and external customers frequently.

Essential Duties and Responsibilities:

• Monitor aged receivables for assigned A/R accounts and make collection calls as necessary for any outstanding customer payments within the assigned portfolio
• Update customer notes regularly for accounts over payment terms
• Perform customer account reconciliations, review, research, and submit disputed balances to sales for resolution
• Communicate troubled accounts and escalate potential risk to Collections Manager
• Track and record liens and bond claims by filing the proper paperwork in a timely fashion based on Texas lien laws
• Prepare accounts to submit to legal or collections
• Provide notes for meetings reports.
• Participate in monthly calls between the Sales Reps and Sales Managers
• Provide necessary payment information for posting to the Cash application department
• Assist in training new team members as needed
• Work closely with the Billing Department to help resolve invoice/billing issues

Support responsibilities:

• Cover for assigned collector during absences/PTO.
• Assist Collections Manager in additional tasks as needed.

Qualifications:

• Intermediate user of Microsoft Office Suite and intermediate Excel skills
• ViewPoint experience is a plus
• Texas lien law knowledge is a plus
• Texas sales tax knowledge is a plus
• Ability to perform under deadline pressure
• Possess strong time management skills and exceptional problem-solving skills
• Possess excellent organizational skills, aptitude to focus on tasks until complete, and ability to prioritize to meet deadlines
• Must have outstanding math skills and attention to detail
• Establish and maintain a good business relationship with co-workers, internal and external customers
• Capable of conducting independent research
• Open to change and willing to learn new skills
• Positive, upbeat, friendly attitude and mind-set
• Commitment to providing extraordinary customer service
• Capacity to follow up on pending issues
• Dedication to accuracy and attention to detail
• Familiarity with the industry would be a plus
• High School Diploma or Equivalent  
• 3+ of Collections experience

Key Attributes:

• Flexibility
• Ability to negotiate/liaison
• High attention to detail
• Ability to recognize and decipher complex problems
• Ability to multitask
• Outstanding soft skills
• Fosters teamwork and cooperation and be able to collaborate and work effectively across departments within the organization to achieve goals

What CRH/Texas Materials Offers You

• An inclusive culture that values opportunity for growth, development, and internal promotion
• Competitive base pay
• Medical, dental and disability benefits programs
• Group retirement savings program
• Health and wellness programs

About CRH

CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.

For more information visit: www.crh.com

Come build your career with us! Apply today and find out how your skills and experience can translate to opportunities that advance your career. Please complete your online application and profile for consideration.

Texas Materials, a CRH Company, is an Affirmative Action and Equal Opportunity Employer.

EOE/Vet/Disability

CRH is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.