- Senior
- Oficina en Westlake
Application Deadline: November 21, 2025 or until position is filled
General Summary
The Director of Staff Operations / PMO is a critical execution and coordination role supporting the CEO and ELT. This individual ensures operational discipline, project continuity, and flawless coordination across executive priorities. This is not a strategy or consulting role—it is a high-accountability, operational execution position ideal for someone who thrives on structure, precision, and results.
The successful candidate is a Type A operator—highly organized, detail-oriented, and proactive—who enjoys being the backbone of the leadership office, ensuring that commitments, deliverables, and communications move smoothly across teams. This is a get-it-done role at the heart of the executive office—perfect for someone who loves structure, thrives on making others successful, and measures achievement by order, efficiency, and outcomes.
Essential Duties/Responsibilities
Executive Coordination & Governance
- Serve as the operational hub for the CEO and ELT, managing workflows, action items, and cross-functional priorities.
- Maintain and update the ELT and Board calendars, ensuring materials, logistics, and pre-reads are organized and distributed in advance.
- Ensure seamless ELT and Board meeting logistics—agenda design, materials, minutes, and follow-up tracking.
- Maintain confidentiality and discretion in handling sensitive information.
Project & Deliverable Tracking
- Build and maintain a comprehensive project tracker across all ELT functions—ensuring accountability, ownership, and visibility of key initiatives.
- Facilitate weekly ELT action reviews, summarizing progress, dependencies, and upcoming deliverables.
- Proactively identify risks to deadlines or deliverables and escalate early with recommended mitigation steps.
Presentation & Reporting
- Develop and refine Board and Executive presentations—highly proficient in PowerPoint with an eye for clarity and professionalism.
- Compile, analyze, and present operational and project metrics using Excel (including pivot tables, charts, and data summaries).
- Manage recurring executive dashboards and status updates.
Operational Efficiency & Process Improvement
- Drive consistency in how ELT projects are scoped, tracked, and reported.
- Leverage technology tools (e.g., Power BI, SharePoint, etc.) to automate tracking, reporting, and communication.
- Recommend best practices to streamline workflows and improve collaboration across executive functions.
- Other duties as assigned
Job Qualifications
Required
- Bachelor’s degree in Business Administration, Operations, or related field.
- 7+ years of experience in executive operations, PMO, or administrative leadership supporting C-level executives.
- Advanced PowerPoint and Excel skills (required).
- Proven track record managing executive-level projects, board materials, and confidential information.
- Exceptional organizational and time management skills; thrives under pressure and against deadlines.
- Strong written and verbal communication skills.
- Tech-savvy; comfortable adopting and improving digital workflows.
Preferred
- Experience in a PE-backed or fast-growth environment.
- Familiarity with Smartsheet, Asana, or similar project management tools.
- Prior experience supporting a CEO or executive office.
Attributes for Success
- Detail-oriented and process-driven: anticipates needs before others do.
- Highly reliable: delivers consistently with minimal supervision.
- Service-minded: takes pride in supporting leaders and enabling their success.
- Calm and unflappable: manages competing priorities with grace.
- Low ego, high accountability; prefers results over visibility.
Please feel free to review our Benefits at the following link: https://www.risebroadband.com/about/careers/benefits/
