Sr. Business Control Specialist en Ghr

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:
This job is responsible for driving and executing on internal control discipline and operational excellence within a Line of Business (LOB) or Enterprise Control Function (ECF). Key responsibilities include providing analytical and administrative support for LOB or ECF specific processes and tools to drive adherence to enterprise-wide standards. Job expectations include monitoring and testing controls and implementing quality assurance and quality control processes within the LOB or ECF by evaluating data to help identify, track, and report issues and control improvements for remediation.

Responsibilities:

• Oversees the design and effectiveness of the risk and control environment to support Client Operational Services and ensure adherence to enterprise-wide standards
• Supports the monitoring and testing of controls by evaluating data to identify issues and control improvements for remediation
• Implements optimized controls and enhanced Quality Assurance (QA) practices to support business continuity efforts
• Conducts and coordinates quality inspection reviews to enhance employee performance and control effectiveness
• Performs QA activities including executing on controls, managing cases, and reporting results
• Executes initiatives by identifying areas of potential testing automation, procedural updates, thematic trends, test script updates, and coaching opportunities to enhance QA program success
• Supports the overall management of and research required for regulatory exams, internal audits, and other monitoring and inspection reviews and evaluates data and information relevant to inspection metrics to support governance activities for dashboard reporting

Skills:

• Controls Management
• Issue Management
• Monitoring, Surveillance, and Testing
• Quality Assurance
• Risk Management
• Analytical Thinking
• Attention to Detail
• Critical Thinking
• Problem Solving
• Written Communications
• Decision Making
• Innovative Thinking
• Prioritization
• Recording/Organizing Information
• Research

LOB Job Description:

The Business Controls organization within Wealth Management Operations (WMO) provides horizontal risk and control governance oversight for WMO, inclusive of regulatory exams, inquiries, audits, risk reviews & remediation, audit issue portfolio, regulatory reporting, general ledger account maintenance, exposure reporting and complaints.

The Risk Remediation & Oversight Team within Business Controls is responsible for large scale horizontal risk issues impacting Wealth Management Operations. This includes established routines and oversight of risk reviews and critical remediations. The team acts as an agile team to execute internal challenges for processes and risk and will also focus on FINRA and Associate Investment Monitoring (AIM) oversight responsibilities.

The Sr. Business Control Specialist within Risk Remediation & Oversight is responsible for Financial Industry Regulatory Authority (FINRA) and Associate Investment Monitoring (AIM) oversight. These include critical functions to ensure Operations Professionals are performing their responsibilities appropriately and evidencing supervisory activities for applicable covered functions. Other critical functions include oversight of electronic communication reviews, registration, and licensing reviews for required and permissively registered associates, managers, registered principals, Office of Supervisory Jurisdictions, as well as AIM wall classifications (public/private) and required certifications for all associates.

The Sr. Business Control Specialist role include the following responsibilities: 

• Perform Risk Reviews within Wealth Management Operations to identify gaps or opportunities to strengthen the control environment
• Provide oversight responsibilities for FINRA and Associate Investment Monitoring (AIM) requirements
• Lead large scale remediations impacting Wealth Management Operations
• Coordinate various risk deliverables across multiple teams and organizations.

Required Skills:

• 3+ years of relevant business experience
• Ability to execute and deliver results with minimal supervision
• Proven analytical mindset and quantitative capabilities, with some experience working with large data sets
• Flexibility with ability to handle a variety of tasks and projects independently
• Proven ability to lead and consult both vertically and horizontally with Senior Executives and key partners (Executive Presence)
• Strong communication skills - written and verbal across multiple levels of an organization; able to influence/challenge and negotiate to keep all parties engaged in the process; establish partnerships; leading larger group meetings via conference calls
• Strong relationship management skills to foster a collaborative working environment
• Highly organized with a self-starter attitude and ability to execute in a fast-paced environment with competing priorities
• Exceptional attention to detail and the ability to hold others accountable without direct supervision
  Proven ability to provide comprehensive solutions to complex needs and/or problem
• Experience with process improvement and proven ability to analyze a process and make recommendations for change
• Demonstrate critical thinking and intellectual curiosity to drive change

Desired Skills:

• Experience creating and delivering executive level presentations
• 2+ years of prior business/risk management experience
• Proficient with SharePoint, PowerPoint & Process Owner Portal (POP)​

This position is currently located at 901 Main Street, Dallas, TX but will relocate to the Addison campus at 16001 N Dallas Parkway in mid 2026. Successful candidate(s) for this role would be required to work in the Main Street location until the move to Addison occurs.

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Pay Transparency details

US - NJ - Pennington - 1400 American Blvd - Hopewell Bldg 4 (NJ2140)

Pay and benefits information

Pay range

$59,000.00 - $109,800.00 annualized salary, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve. Solicitar ahora