- Professional
This position is being posted as a partnership between Sago and Sago Health, a Health Insights/Med Learning Group Company. The selected employee will be employed by Sago under the direction of Sago Health for the remainder of 2025 and fully moving to a Med Learning Group employee on January 1, 2026. Documentation of each employment will be provided to our selected candidate at hiring time.
POSITION SUMMARY:
A Sago Health Project Manager serves as the bridge between internal teams, partners, and clients. This role combines strong organizational skills, client relationship management, and a deep understanding of qualitative market research operations. Project Managers own the full lifecycle of multiple projects ensuring seamless execution, clear communication, and an exceptional client experience.
Requirements
KEY JOB RESPONSIBILITIES:
- Manage 12–15 qualitative research projects simultaneously, ensuring on-time, on-budget, and high-quality delivery.
- Brief recruiting teams on project details to ensure client needs and deliverables are clearly understood and consistently met.
- Proactively communicate with clients and internal partners, providing transparency, guidance, and a sense of partnership throughout the project lifecycle.
- Provide clients with accurate, real-time participant and quota tracking, delivering updates that instill confidence and demonstrate steady progress.
- Monitor project elements to identify risks or roadblocks, adapting plans and driving quick, effective resolutions.
- Manage and track project budgets, timelines, and milestones to maintain operational and financial accuracy.
- Work autonomously and resourcefully to develop creative solutions when faced with incomplete information or evolving requirements.
- Adapt fluidly as project scopes change, demonstrating agility and a problem-solving mindset.
- Liaise between internal and external teams to ensure timely, detailed, and effective communication at every stage.
- Demonstrate a strong understanding of project cost, feasibility, and margin when making recommendations or adjustments.
- Stay informed of healthcare client research requirements, including adverse event protocols, and ensure compliance; proactively incorporate client specific requirements into project planning and execution.
CORE COMPETENCIES:
- 1–5 years of well-rounded qualitative project management experience.
- Exceptional verbal and written communication skills; able to translate complex details into clear, actionable client updates.
- Strong client focus and commitment to building trust and long-term partnerships.
- Team-first mentality and a proactive, solution-oriented approach.
- Ability to stay calm and focused in a fast-paced, multitasking environment.
- Exceptionally organized and detail-oriented, with proven ability to manage multiple priorities effectively.
- Excellent interpersonal skills; able to collaborate across teams and functions.
- Self-motivated, energetic, disciplined, and quick to learn new systems and processes.
- Comfortable analyzing recruiting and project data to tell a clear story and communicate progress effectively to clients.
- Adapts quickly to shifting priorities while maintaining professionalism and composure.
- Exercises sound judgment in identifying risks and escalating when appropriate.
QUALIFICATIONS:
Education:
- High School Diploma or equivalent.
- Bachelors’ degree or equivalent experience preferred.
Experience:
- 2+ years of experience working in a market research environment or combined project management experience preferred.
Computer Skills:
- Strong knowledge of Microsoft Office (Excel required).
At Sago Health, we believe in partnership, precision, and people. If you thrive in a fast-paced, collaborative environment and take pride in delivering exceptional client experiences, we’d love to hear from you.
Benefits
Location: Remote
Job Type: Full-Time, Exempt
Compensation Details:
• Base salary: $55,000+ per year, based on experience
• Full plan details will be reviewed during the interview process
Benefits:
• Health, dental, and vision insurance
• 401(k) with employer match
• Paid time off and holidays
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