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Manager, Coding en Ovationhealthcare

Ovationhealthcare · Brentwood, Estados Unidos De América · Remote

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Duties and Responsibilities:

  • Serve as the point of contact for assigned clients, coders, and other stakeholders.

  • Manage both on and offshore coding resources, including payroll and task assignment.

  • Monitor volume and employee efficiency to maintain SLAs and other contractual obligations.

  • Assist in developing and growing coding services, including recruiting and hiring staff.

  • Perform or oversee coding, quality reviews, and other middle revenue cycle services.

  • Directly perform, oversee, participate in, and recommend process improvements and operational changes to improve efficiency and client relationships.

  • Prepare and provide weekly reports to appropriate internal and external stakeholders.

  • Prepare business status reports and present them to clients.

  • Ensure proper alignment of coding staff based on project scope and goals.

  • Mentor and train internal coding staff.

  • Create, maintain, and enforce standard operating procedures for the department.

Knowledge, Skills, and Abilities:

  • Excellent working knowledge of coding and complete revenue cycle management services.

  • Strong professional verbal and written communication skills.

  • Ability to prioritize efforts while multi-tasking in a fast-paced environment utilizing critical thinking skills.

  • Strong managerial, leadership, and interpersonal skills.

  • Excellent organizational skills.

  • A team player, always willing to contribute to the organization.

  • Use of Microsoft and Windows products.

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