Assistant Cage Manager en None

Specific Job Functions:

• Maintain accurate and adequate employee records, ensure all employee relation issues are handled in a professional manner and issue commendations and disciplinary action as necessary.
• Assist manager with budgets and staff schedules to meet optimum operational needs and ensure departmental coverage.
• Meet with guests for check approval and guest service issues as they arise.
• Work with Executives, Hosts and Credit for the benefit of guests.
• Plan, participate and attend departmental meetings.
• Assist manager in maintaining compliance with company legal issues.
• Assist management with developing and/or changing policy and procedure guidelines, as needed.
• Develop and implement effective training programs for Supervisors to ensure the programs meet the appropriate development guidelines.
• Attend mandatory meetings /classes given by the property.
• Find and assist in the process of resolving bank errors which can not be solved by supervisors and/or staff.
• Provide department bank coverage as staffing levels and customer flow fluctuate.
• Perform guest transactions, including but not limited to: redeeming casino chips, redeeming slot machine tickets, redeeming Race & Sports tickets, even money exchanges, foreign currency exchanges, cash advances, check cashing, marker/front money issuance/redemption.
• Maintain a flexible schedule to be available 24 hours a day by phone.
• Delegate duties to departmental staff as necessary.
• Perform all duties as deemed necessary for the success of the department.

Qualifications:

• High School Diploma or GED required. College degree in a related field is preferred.
• Financial aptitude and management experience required.
• Must have or be able to acquire a Gaming License and Alcohol Awareness Card.
• Casino Cage experience required with proficiency in all aspects of the Cage.
• Thorough working knowledge of Title 31, State and Federal Gaming and employment regulations.
• Thorough knowledge of office equipment and programs like Microsoft Excel, Word, PowerPoint, etc.
• Must be able to bend, crouch, kneel, stand and walk for extended times, and carry/lift up to 45 pounds.
• Must be able to work in Casino environment with possible exposure to: dust, dirt, high noise levels, and smoke.