%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22background-color:white;color:#443d38;font-family:%27Segoe UI%27,sans-serif;font-size:10.0pt;%22%3EAndaz Maui is situated on Maui’s premier southwestern coastline, on 15 beachfront acres along Mokapu Beach in Wailea, one of the most sought after leisure and resort destinations in the world. %26nbsp;The luxury resort community of Wailea includes a 1.2 mile-long oceanfront beach path connecting five crescent-shaped, golden-sand beaches, a premier shopping center and distinguished restaurants.%26nbsp;%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22font-family:Arial;%22%3E%3Cstrong%3EThe Event Services Manager%3C/strong%3E %3Ci%3Ewill be responsible for all Events, including the Feast at Mokapu, the award-winning lu’au.%26nbsp; They are responsible for shaping the event experience through passion, style and personal spirit. Service will be thoughtful and unobtrusive, yet focused and efficient. The Event Services Manager will be responsible for leading a dynamic department of individuals and manage all logistics related to hotel events including event room set-ups, food and beverage service, and maintenance of all banquet equipment. They are also responsible for all operational oversight of the Feast at Mokapu, including maintaining a budget, hiring, training, scheduling, payroll, marketing and building relationships with third party sales clients.%26nbsp; This role is highly detailed and requires creativity, intensity, and a high level of service orientation.%3Co:p%3E%3C/o:p%3E%3C/i%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%26nbsp;%3Co:p%3E%3C/o:p%3E%3Ci%3EThe Event Services Manager Responsibilities may include:%3Co:p%3E%3C/o:p%3E%3C/i%3E%3C/p%3E%3Cul style=%22margin-top:0in;%22 type=%22disc%22%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;tab-stops:list .5in;%22%3E%3Ci%3E%3Cspan style=%22mso-fareast-font-family:%27Times New Roman%27;%22%3ESupports and Manages the Event Services, Event Setup, Event Beverage and lu’au departments while working closely with the Food and Beverage Director and other hotel departments.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/i%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;tab-stops:list .5in;%22%3E%3Ci%3E%3Cspan style=%22mso-fareast-font-family:%27Times New Roman%27;%22%3ESupervise, Empower, Lead, Coach and Motivate the Event Services and Event Setup team including captains, food servers, and lead house attendants towards achieving exceptional guest service results and complete associate engagement%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/i%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;tab-stops:list .5in;%22%3E%3Ci%3E%3Cspan style=%22mso-fareast-font-family:%27Times New Roman%27;%22%3EFull oversight of the Feast at Mokapu, the resort’s award-winning lu’au experience. This includes but is not limited to: training, scheduling, coaching, building guest reservations and seating charts, communicating setup needs, ensuring guest satisfaction, coordinating with marketing, analyzing and leveraging opportunities to increase profitability, relationship building with third party sellers, increasing service metrics, etc.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/i%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;tab-stops:list .5in;%22%3E%3Ci%3E%3Cspan style=%22mso-fareast-font-family:%27Times New Roman%27;%22%3EAbility to assist the hotel in reaching top box service scores on our Meeting Planner surveys. Ensure thorough communication and understanding with guests and other departments by reviewing Event Services Event Orders. Responsible for the appropriate and timely set up of all functions and meetings while maintaining standards of food, beverage and meeting specifications%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/i%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;tab-stops:list .5in;%22%3E%3Ci%3E%3Cspan style=%22mso-fareast-font-family:%27Times New Roman%27;%22%3EResponsible for proactively reviewing staffing and equipment needs and taking action when needed to address opportunities%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/i%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;tab-stops:list .5in;%22%3E%3Ci%3E%3Cspan style=%22mso-fareast-font-family:%27Times New Roman%27;%22%3EResponsible for ensuring coordination and execution of all events with Culinary, Stewarding, Events, Event Setup and Beverage%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/i%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;tab-stops:list .5in;%22%3E%3Ci%3E%3Cspan style=%22mso-fareast-font-family:%27Times New Roman%27;%22%3EResponsible for maintaining a high energy, positive, professional appearance%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/i%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;tab-stops:list .5in;%22%3E%3Ci%3E%3Cspan style=%22mso-fareast-font-family:%27Times New Roman%27;%22%3EResponsible for developing innovative and creative décor for Event function space%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/i%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;tab-stops:list .5in;%22%3E%3Ci%3E%3Cspan style=%22mso-fareast-font-family:%27Times New Roman%27;%22%3EResponsible for short and long term Event Services functions in the front and back of the house%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/i%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;tab-stops:list .5in;%22%3E%3Ci%3E%3Cspan style=%22mso-fareast-font-family:%27Times New Roman%27;%22%3EResponsible for leading meetings to review all functions with supporting departments bi-weekly%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/i%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;tab-stops:list .5in;%22%3E%3Ci%3E%3Cspan style=%22mso-fareast-font-family:%27Times New Roman%27;%22%3ECreates an environment establishing highest standards of quality service and ensures implementation through effective hiring, training development, promotion and continuous reinforcement.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/i%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;tab-stops:list .5in;%22%3E%3Ci%3E%3Cspan style=%22mso-fareast-font-family:%27Times New Roman%27;%22%3EAdministrative tasks may include but is not limited to the facilitation of payroll, reports, forecasts, point of sale procedures, billing accuracy, inventory and budget for food and beverage functions%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/i%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;tab-stops:list .5in;%22%3E%3Ci%3E%3Cspan style=%22mso-fareast-font-family:%27Times New Roman%27;%22%3EPerforming daily walk-throughs in the Event Services department and all function space and storerooms to ensure full compliance with Department of Health regulations and Hyatt Corporate standards%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/i%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;tab-stops:list .5in;%22%3E%3Cspan style=%22background-color:white;color:#443d38;font-family:%27Calibri%27,sans-serif;font-size:11.0pt;%22%3E%3Ci%3E%3Cspan style=%22mso-ansi-language:EN-US;mso-bidi-language:AR-SA;mso-fareast-font-family:%27Times New Roman%27;mso-fareast-language:EN-US;%22%3EAbility to develop ideas for special events and holiday functions%3C/span%3E%3C/i%3E%3C/span%3E%3Cbr%3E%26nbsp;%3C/li%3E%3C/ul%3E%3Cp style=%22-webkit-text-stroke-width:0px;background-color:rgb(255, 255, 255);color:rgb(0, 0, 0);font-family:Arial;font-size:13.02px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;margin:0px 0px 11px;orphans:2;text-align:start;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;%22%3E%3Cspan style=%22background-color:white;color:rgb(40,40,40);font-family:arial, helvetica, sans-serif;%22%3E%3Cspan style=%22line-height:13.9314px;vertical-align:middle;%22%3EThe salary range for this position is %2477,000 to %2495,000. Decisions regarding individual salaries will be based on a number of factors including experience and qualifications.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22-webkit-text-stroke-width:0px;background-color:white;color:rgb(0, 0, 0);font-family:%27Open Sans%27, %27Segoe UI%27, Frutiger, %27Frutiger Linotype%27, %27Dejavu Sans%27, %27Helvetica Neue%27, Arial, sans-serif;font-size:13.02px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;line-height:normal;margin:0px 0px 0.0001pt;orphans:2;text-align:start;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;vertical-align:middle;white-space:normal;widows:2;word-spacing:0px;%22%3E%3Cspan style=%22color:black;font-family:%26quot;Calibri%26quot;,sans-serif;font-size:11.0pt;%22%3E%3Ci%3E%3Cspan style=%22line-height:107%;mso-ansi-language:EN-US;mso-ascii-theme-font:minor-latin;mso-bidi-font-family:%26quot;Times New Roman%26quot;;mso-bidi-font-weight:bold;mso-bidi-language:AR-SA;mso-bidi-theme-font:minor-bidi;mso-fareast-font-family:Calibri;mso-fareast-language:EN-US;mso-fareast-theme-font:minor-latin;mso-hansi-theme-font:minor-latin;%22%3EAll qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.%3C/span%3E%3C/i%3E%3C/span%3E%3Cspan style=%22color:black;font-family:%27Segoe UI%27, sans-serif;font-size:10pt;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22-webkit-text-stroke-width:0px;background-color:white;color:rgb(0, 0, 0);font-family:Arial;font-size:13.02px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;line-height:normal;margin:0px 0px 0.0001pt;orphans:2;text-align:start;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;vertical-align:middle;white-space:normal;widows:2;word-spacing:0px;%22%3E%26nbsp;%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22-webkit-text-stroke-width:0px;background-color:white;color:rgb(0, 0, 0);font-family:%27Open Sans%27, %27Segoe UI%27, Frutiger, %27Frutiger Linotype%27, %27Dejavu Sans%27, %27Helvetica Neue%27, Arial, sans-serif;font-size:13.02px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;line-height:normal;margin:0px 0px 0.0001pt;orphans:2;text-align:start;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;vertical-align:middle;white-space:normal;widows:2;word-spacing:0px;%22%3E%3Cspan style=%22color:black;font-family:arial, helvetica, sans-serif;font-size:12px;%22%3EThis role will be eligible for the following benefits, after meeting initial eligibility%26nbsp;period:%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%3Cul style=%22-webkit-text-stroke-width:0px;background-color:rgb(255, 255, 255);color:rgb(0, 0, 0);font-family:%27Open Sans%27, %27Segoe UI%27, Frutiger, %27Frutiger Linotype%27, %27Dejavu Sans%27, %27Helvetica Neue%27, Arial, sans-serif;font-size:13.02px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;margin:12px 0px;orphans:2;padding:0px 0px 0px 20px;text-align:start;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;%22%3E%3Cli style=%22font-family:Arial;line-height:1.25;%22%3E%3Cspan style=%22color:black;font-family:arial, helvetica, sans-serif;font-size:12px;%22%3EHealth, Dental, Vision%3C/span%3E%3C/li%3E%3Cli style=%22font-family:Arial;line-height:1.25;%22%3E%3Cspan style=%22color:black;font-family:arial, helvetica, sans-serif;font-size:12px;%22%3EBasic Life Insurance%3C/span%3E%3C/li%3E%3Cli style=%22font-family:Arial;line-height:1.25;%22%3E%3Cspan style=%22color:black;font-family:arial, helvetica, sans-serif;font-size:12px;%22%3E401K Retirement Savings Plan%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/li%3E%3Cli style=%22font-family:Arial;line-height:1.25;%22%3E%3Cspan style=%22color:black;font-family:arial, helvetica, sans-serif;font-size:12px;%22%3EEmployee Stock Purchase Plan%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/li%3E%3Cli style=%22font-family:Arial;line-height:1.25;%22%3E%3Cspan style=%22color:black;font-family:arial, helvetica, sans-serif;font-size:12px;%22%3EPaid Time Off and 8 Observed Holidays%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/li%3E%3Cli style=%22font-family:Arial;line-height:1.25;%22%3E%3Cspan style=%22color:black;font-family:arial, helvetica, sans-serif;font-size:12px;%22%3EDiscounted rooms at any participating Hyatt location starting on the first day of employment%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/li%3E%3Cli style=%22font-family:Arial;line-height:1.25;%22%3E%3Cspan style=%22color:black;font-family:arial, helvetica, sans-serif;font-size:12px;%22%3EUp to 12 complimentary rooms at any participating Hyatt location after 90 days of employment%3C/span%3E%3Cspan style=%22color:black;font-family:%27Segoe UI%27, sans-serif;font-size:10pt;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/li%3E%3C/ul%3E%3Cp style=%22-webkit-text-stroke-width:0px;background-color:rgb(255, 255, 255);color:rgb(0, 0, 0);font-family:Arial;font-size:13.02px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;margin:0px 0px 12px;orphans:2;text-align:start;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;%22%3E%3Cspan style=%22background-color:white;color:rgb(40,40,40);font-family:arial, helvetica, sans-serif;font-size:12px;%22%3E%3Cspan style=%22line-height:12.84px;%22%3EWhen applying for a position working at a Hyatt hotel, you are pursuing an opportunity to join a culture built on caring and attentive colleague who have a passion for providing efficient service and creating meaningful experiences. Our values are the guiding principles for our success, giving us the opportunity to open over 1,350 properties worldwide.%3C/span%3E%3C/span%3E%3C/p%3E
Full Time Management Position that requires full flexibility, including the ability to work weekends and holidays and a varied schedule
A true desire to understand and anticipate the needs of others in a fast paced environment
Refined verbal and written communication skills
Must be proficient in general computer knowledge
Candidates should be extremely creative, innovative, detail oriented and organized
Hotel experience and a thorough understanding of all levels of event services
Previous experience as an Event Services Manager/Assistant, Event Services Captain or Event Services Supervisor preferred
Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, strong developer and trainer and effective in providing exceptional customer service
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