Mortgage Processing Supervisor (Hybrid) en Gucu Credit Union
Gucu Credit Union · Duluth, Estados Unidos De América · Hybrid
- Professional
- Oficina en Duluth
- Sets up and maintains new and existing accounts, including, deed recording and tracking, scanning of closed loan packages and setting up permanent file.
- Processes payments on accounts, loan payoffs and adjustments.
- Records account data and disbursement of funds to investors.
- Receives hazard insurance declarations and insurance, PMI, and property tax bills. Disburses insurance premiums, PMI and property tax payments as scheduled.
- Assists with forced placed insurance and escrow disbursements as requested.
- Assures that all member files are complete and in compliance with regulatory agencies and internal policies and investor guidelines.
- Responsible for auditing closed loan files for completeness and accuracy.
- Addresses and resolves errors or issues identified during the post-closing audit and keeps management informed of any loan that could impact the salability or compliance.
- Assists in clearing any items with investor or internal audits.
- Scans all trailing documents and ensures files are imaged and filed accordingly.
- Reconciles all trailing documents reports with sub-servicer.
- Keeps members informed of credit union policies and procedures.
- Promptly and courteously addresses or escalates requests and issues, ensuring the credit union’s professional reputation is upheld.
- Keeps management informed of area activities and of any significant problems.
- Ensures the highest levels of service to internal team members and members with any post-closing matters.
- Has a strong bias for action, bold thinking, and the ability to manage the complexities brought about by rapid change.
- Ensures the highest levels of member loyalty in alignment with our purpose and values.
- Identifies efficiencies, participates in vendor sales presentations, and project implementations, makes recommendations to improve department processes.
- Adheres to all applicable Federal and State laws and regulations governing the Credit Union.
- Performs other job-related duties as assigned.
- Promotes and establishes strong, positive and productive working relationships within the organization through commitment to the company’s purpose, mission and core values.
