Theater Supervisor (Reel Time Theater) en Army and Air Force Exchange Service (The Exchange)
Army and Air Force Exchange Service (The Exchange) · Fort Irwin, Estados Unidos De América · Onsite
- Professional
- Oficina en Fort Irwin
Job Description
** $1,000 Hiring Bonus, Contact HR for details **
As a Theater Supervisor, you’ll enjoy working in a fast-paced environment, take initiative, and have a passion for cleanliness. Our Theater Supervisors are responsible for providing exceptional customer service and support, while working closely with your theater workers to maintain operational standards and procedures. You’ll provide a fun experience to our customers. Whether it’s a special screening of a new release or a timeless classic, our movie theaters provide entertainment at a low cost. Our customers visit us for a variety of reasons, but your expert customer service will keep them coming back! You’ll greet our customers, sell tickets, and prepare food. (Who doesn’t love freshly popped popcorn?) When the movie is over, you’ll make sure the cinema is clean and ready for the next showing.
We offer flexible scheduling, comprehensive medical, dental, life and disability insurance, paid time off, shift differential/holiday pay, and a traditional pension and 401K plan for qualifying associates. You’ll also have access to the base and its facilities, our Mass Transit program, and status as an employee of the DoD.
So, what can you expect working as a Theater Supervisor at the Exchange?
We know that you can work anywhere. However, working at the Exchange is the start of something great! While you make it easy for our customers, we focus on you and your development. Our people make us who we are. We want to see you grow, so we put growing together at the forefront of everything we do. It is our duty to provide you with the tools and resources that you need to succeed. Joining the Exchange means joining a team that is devoted to you!
Job Qualifications:
As a Theater Supervisor, you’ll enjoy working in a fast-paced environment, take initiative, and have a passion for cleanliness. Our Theater Supervisors are responsible for providing exceptional customer service and support, while working closely with your theater workers to maintain operational standards and procedures. You’ll provide a fun experience to our customers. Whether it’s a special screening of a new release or a timeless classic, our movie theaters provide entertainment at a low cost. Our customers visit us for a variety of reasons, but your expert customer service will keep them coming back! You’ll greet our customers, sell tickets, and prepare food. (Who doesn’t love freshly popped popcorn?) When the movie is over, you’ll make sure the cinema is clean and ready for the next showing.
We offer flexible scheduling, comprehensive medical, dental, life and disability insurance, paid time off, shift differential/holiday pay, and a traditional pension and 401K plan for qualifying associates. You’ll also have access to the base and its facilities, our Mass Transit program, and status as an employee of the DoD.
So, what can you expect working as a Theater Supervisor at the Exchange?
- Greet every customer with eye contact and smile in your authentic way
- Acknowledge each customer as they arrive to let them know you’ll be right with them.
- Listen to customer needs; ask appropriate follow-up questions to ensure you offer appropriate products that meet the specific need of the customer
- Ensure each customer has an extraordinary experience
- Complete transactions accurately and efficiently while engaging customers in an appropriate conversation
- Use value-added suggestive selling techniques to generate additional sales opportunities and return customers
We know that you can work anywhere. However, working at the Exchange is the start of something great! While you make it easy for our customers, we focus on you and your development. Our people make us who we are. We want to see you grow, so we put growing together at the forefront of everything we do. It is our duty to provide you with the tools and resources that you need to succeed. Joining the Exchange means joining a team that is devoted to you!
Job Qualifications:
- Leads associates utilizing effective communications skills. Trains and coaches associate to ensure they are well-equipped to provide a personalized shopping experience
- Ensures loss prevention and accountability procedures are followed and minimizes all controllable expenses. Assures compliance with fire, safety, sanitation, and security regulations, as well as ensuring the security of fixed assets, cash, and inventory.
- Ensures a high level of customer satisfaction through excellent service. Greets each customer upon contact and/or line of sight, assesses their needs suggests alternative options and provides resolution. Keeps their needs foremost and creates a welcoming environment, actively engages, and builds trust relationship with the customer in order to deliver a personalized shopping experience
- Performs other duties as assigned.
- Paid Vacation & Sick Leave
- Medical & Dental insurance
- Basic Associate Life, Personal Accident & Long-Term Care Insurance
- Flexible Spending Accounts
- 401K
- Holiday Premium Pay (Double Pay)
- Mass Transportation Reimbursement
- Associate Transfer Program (ATP)
- Paid Parental Leave
- Paid Military Leave
- Personal Accident Insurance
- FMLA & Administrative Leave
- Employee Assistance Program (EAP)
Employment Category
Regular Part Time
Job Tier
1
Job Qualifications
Completion of high school or the equivalent experience in theater operations is preferred. Demonstrated willingness and potential for additional responsibility.
If a sufficient number of qualified candidates do not apply, the minimum qualifications may be lowered without reposting.
If a sufficient number of qualified candidates do not apply, the minimum qualifications may be lowered without reposting.
Supervisor
Yes
Facility Name
IRWIN THEATER
Salary Minimum
$19.80
Salary Maximum
$27.89
Exchange Location
United States - California - Fort Irwin
Our Focus
We are seeking associates who have a passion for delivering an extraordinary customer experience and a passion for serving those who serve, our Soldiers, Airmen and their families.
Who We Are
The Army & Air Force Exchange Service, also known as “the Exchange,” is the retailer on US Army and Air Force installations worldwide. An $8 billion enterprise ranked among the top retailers, the Exchange operates department stores, convenience stores, restaurants, movie theaters and an internet shopping site to serve Soldiers, Airmen and their families. In addition to US bases in Germany, Italy, England, Turkey, South Korea and Japan, the Exchange operates stores for US troops in Iraq, Afghanistan and other countries in the region. The Exchange ensures Soldiers and Airmen have access to US goods and services, wherever they serve.
