Principal Servicer Oversight (On-site) en Newrez

Exceed the expectations of our residential mortgage borrowers & business partners through superior service, simple processes, and effective communications.

The Principal Servicer Oversight oversees Servicers that report into Newrez through monitoring Rating Agency activity, news articles, completing and annual documentation review and “site” reviews. This position also reviews securitization and master servicing whole loan agreements for specific rights and obligation of both the master servicer and servicer and works with the various departments to ensure new contractual responsibilities are implemented.

Duties and Responsibilities

• Review transactional contracts for predefined rights and obligations.
• Work with Portfolio Specialists to ensure they are aware of new responsibilities and Secondary Buyout (SBO) system of record is properly updated.
• Maintain a daily servicer watch list which contains any items identified internally or externally that may impact the performance of the servicers.
• Develop an internal issues log to identify any internal control failures along with remediation.
• Track non-operational reporting requirements for securitizations such as quarterly notifications and annual certifications of audit requirements.
• Work with head of Master Servicing to complete and/or Quality Control (QC) servicer's annual documentation reviews and include any findings on the watch list.
• Assist management and team members to determine annual servicer review topics and specific concerns to be addressed using the watch list, departmental concerns and through reviewing the annual questionnaire.
• Support team through reviewing internal policies and procedures for completeness and controls.
• Performs related duties as assigned by management.

Qualifications and Education Requirements

• Bachelor's Degree preferable with business/accounting courses and evidence of servicer operational oversight related experience required.
• 7+ years' mortgage servicing experience; including experience in contract review, default, and investor reporting.
• Experience with SBO.net preferred.

Skills, Abilities, and Knowledge

• Understand how to read and follow securitization contracts for master servicing and servicing rights and obligations.
• Proficient in Microsoft Word and Excel.
• Proficiency in Structured Query Language (SQL) a plus.
• Excellent written communication.
• Understanding of servicing operations and risk control.
• Self-Motivated. Ability to work independently with minimal supervision.
• Understanding of mortgage lending and servicing
• Strong organizational, as well as the ability to meet strict deadlines.

Additional Information

While this description is intended to be an accurate reflection of the position’s requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary.

All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Okta Verify and Microsoft Authenticator. Employment will be contingent on this requirement.

By applying to this position candidate acknowledges that this is not a remote role and is required to be on-site.

Additional Information:

While this description is intended to be an accurate reflection of the position’s requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary.

All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Okta Verify and Microsoft Authenticator. Employment will be contingent on this requirement.

Company Benefits:

Newrez is a great place to work but we are only as strong as our greatest asset, our employees, so we believe in rewarding them!

• Medical, dental, and vision insurance

• Health Savings Account with employer contribution

• 401(k) Retirement plan with employer match

• Paid Maternity Leave/Parental Bonding Leave

• Pet insurance

• Adoption Assistance

• Tuition reimbursement

• Employee Loan Program

• The Newrez Employee Emergency and Disaster Fund is a new program to support our team members

Newrez NOW:

• Our Corporate Social Responsibility program, Newrez NOW, empowers employees to become leaders in their communities through a robust program that includes volunteering, philanthropy, nonprofit grants, and more

• 1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice

• Employee Matching Gifts Program: We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee

• Newrez Grants Program: Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributions

Equal Employment Opportunity 
We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.

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