Coordinator, Multi-Department Crisis Response Team (MDCRT) en Los Angeles Homeless Services Authority, CA

About the Department

The Los Angeles Homeless Services Authority (LAHSA) seeks motivated professionals who want to use their talents and skills to make a difference.  Our 750+ FTE staff are adaptive problem solvers and passionate about enriching people’s lives.  If you are mission-driven, dedicated to superior service and support, can diligently work independently and in a collaborative environment, join our team.  LAHSA is leading the fight to end homelessness in LA County.  Here, not only would your work have a real impact on the community, but we also offer a comprehensive and competitive benefits package. 

Created in 1993, LAHSA is a joint powers authority of the city and county of Los Angeles.  As the lead agency in the HUD-funded Los Angeles Continuum of Care, we coordinate and manage over $800 million annually in federal, state, county, and city funds for programs providing shelter, housing, and services to people experiencing homelessness.  

Under the direction of the Manager, Multi-Departmental Crisis Response Team (MDCRT), the Coordinator, MDCRT will work closely with Access & Engagement, service providers, the city and county to support new projects and/or programs. They will conduct pre-assessments of encampments to determine the needs for housing interventions, assess and determine what PEH’s live within the encampment, and create a tent-by-tent and/or zone-by-zone approach to successfully address identified encampments. The Coordinator, MDCRT will also collaborate with LAPD, Bureau of Sanitation, Department of Transportation, Recreation and Parks, amongst others, to proactively project jurisdictional challenges within the encampments and/or the adjacent areas identified.

Note: This examination will remain open until the needs of the service are met and is subject to closure without prior notice.  Job applications/Resumes received by October 31, 2025, will receive first consideration.

The functions listed below are intended to describe the general nature and level of work being performed and are not to be interpreted as an exhaustive list of responsibilities. 

Position Duties

• Collaborate with city agency representatives to determine the appropriate response to crisis situations involving people who are homeless and/or homeless encampments. 
• Lead and support implementation of City and/or County initiatives relating to outreach and street-based homelessness. 
• Plan, implement, and evaluate projects and/or pilots including defining scope, identifying support and available resources, developing timelines and workplans, and monitoring progress and documenting project. 
• Participate in planning and coordination to incorporate trauma-informed policies and best practice outreach strategies, including providing services through the Coordinated Entry System. 
• Lead on agenda development and facilitate meetings with stakeholder groups. 
• Prepare periodic reports, as necessary or requested, to track accomplishment of strategic goals and evaluate work performed. 
• Provide analysis and recommendations to unit regarding SPA level gaps, needs, and areas for support related to outreach coordination. 
• Represent LAHSA at city meetings. 
• Assist in report development and submission per contractual requirements. 
• Maintain professional relationships with City and County Departments and community groups. 
• Maintain strong working relationships with A&E Supervisors/Coordinators to create efficient protocols in leveraging A&E resources in support of Encampment Resolution and Inside Safe Initiatives. 
• Perform other duties as assigned. 

Minimum Qualifications

• Must be computer literate and have strong verbal and written communications skills. 
• Ability to navigate relationships with elected officials' offices and city personnel across multiple levels of authority. 
• Must thrive under pressure and be able to accept constructive feedback. 
• Must be able to successfully consolidate competing priorities from stakeholders toward a singular goal. 
• Ability to manage multiple priorities, deadlines and schedules and meet productivity requirements in the face of changes, obstacles or other unexpected events. 
• Applicants must be able to display a successful track record of managing multiple projects and should possess a positive attitude, the ability to comfortably interact with diverse populations, be energetic and independent and have strong leadership skills. 
• Strong knowledge of the Coordinated Entry System and resources available through the continuum's homeless services providers. 
• Prior experience working with street-based teams. 
• Strong analytical, time-management skills, and demonstrated ability to exercise sound, independent judgment. 
• Strong work ethic that serves as example in the department. 
• Excellent interpersonal and presentation skills. 
• Ability to work well independently and in groups. 
• Creative problem-solving skills and attention to detail. 
• Knowledge of LAHSA's HMIS. 
• Bilingual (English/Spanish) speaking and writing skills are strongly preferred. 

Other Qualifications

• Minimum two years' experience in social services, specifically working with homeless populations. 
• Bachelor's degree from an accredited college or university in Social Work (or a related subject) preferred, however relevant social service work experience including supervising staff and special projects may be substituted. 

License Requirement

• A valid California Class C driver's license is required at the time of hire. Employees must have a good driving record for a minimum of three (3) years. 

An electronic version of all submittals is required.  Interested candidates should apply immediately by submitting a job application, comprehensive resume and compelling cover letter of interest to the job posting found on government jobs.com.
Job applications/Resumes received by October 31, 2025, will receive first consideration.

Additional Information: LAHSA has adopted a hybrid telework policy requiring employees to work onsite at our Los Angeles office a minimum of two (2) days per week. Applicants must be able to meet this onsite requirement, with or without a reasonable accommodation. LAHSA is committed to providing equal employment opportunities and reasonable accommodations to qualified individuals with disabilities. If you require an accommodation, please contact Human Resources at [email protected] to initiate the interactive process.  

Residency Requirement:  This position requires the employee to reside within the State of California. Proof of residency may be requested as part of the onboarding process to ensure compliance with organizational and operational requirements.

Applicants may make a reasonable accommodation request for this job by calling the Human Resources Department at (213) 683-3333; or via email at [email protected].

We are an Equal Opportunity / E-Verify Employer

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