- Professional
- Oficina en Boulder
Launched in 2014 by former philosophy professor David Barnett, PopSockets is a global digital-lifestyle company that sells empowering, fun, and expressive products that improve people’s digital lives. PopSockets has sold close to 300 million of its iconic phone grips in 75 countries and now has an expanding ecosystem of related products, including phone cases, wallets, mounts, batteries, and chargers.
Our mission is to empower enhanced mobile functionality, self-expression, and authentic human connection. We imagine an Eternal Positivity Machine that sparks joy, creativity, and meaningful relationships. We bring this vision to life by upholding the highest standards in materials, packaging, logistics, and design—while ensuring our supply chain and labor practices remain ethical, responsible, and transparent.
In 2021, PopSockets was honored as one of Fast Company’s World's Most Innovative Companies.
The Role
The CRM Manager will own and operate PopSockets’ lifecycle marketing programs across email, SMS, and loyalty. This role is more than just sending communications — it requires someone who can strategically operate toward quantitative KPIs, with customer LTV (30, 90, and 365 day) as the north star. The ideal candidate not only understands the levers that drive retention but also how creative storytelling and visual communication inspire customers to see one purchase as the start of an ongoing relationship, delivering the right mix of flows, campaigns, and touchpoints across the CRM ecosystem.
The RoleThe CRM Manager will own and operate PopSockets’ lifecycle marketing programs across email, SMS, and loyalty. This role is more than just sending communications — it requires someone who can strategically operate toward quantitative KPIs, with customer LTV (30, 90, and 365 day) as the north star. The ideal candidate not only understands the levers that drive retention but also how creative storytelling and visual communication inspire customers to see one purchase as the start of an ongoing relationship, delivering the right mix of flows, campaigns, and touchpoints across the CRM ecosystem.
Responsibilities
Requirements
Key Performance Indicators
PopSockets is dedicated to the practice of equal opportunity employment. We prohibit unlawful discrimination against applicants and employees on the basis of age, race, sex, sexual orientation, gender identity, religion, national origin, disability, military status, genetic information, color, creed, ancestry, or any other status protected by applicable federal, state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of interfering with an individual’s work performance, or creating an intimidating, hostile, offensive, unsafe or otherwise non-welcoming work environment. This policy applies to all employees, including managers, supervisors, co-workers; and non-employees such as customers, clients, vendors, consultants, etc.
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