Credit Collection Specialist (Jersey City (New Jersey), NJ, US) en None

Our Company

Technogym is a world-leading brand in wellness and fitness, known for innovative solutions that inspire people to live healthier lifestyles. We are dedicated to excellence, not only in our products but also in the services we provide to our clients and partners. Known all over the world as "The Wellness Company", our goal is to help develop the philosophy of fitness and well-being and turn it into a true lifestyle. To do so, Technogym provides people with gym equipment of the highest quality, together with other services like content and programs. Technogym’s outstanding fitness products are equally chosen by individuals for their home gym equipment, and by large organizations, professional sports teams, and medical centers for our unmatched quality and reliability. This is partly a direct result of the decades of experience gained as the official supplier to nine Olympic and Paralympic Games, from Sydney 2000 to Milano Cortina 2026.  Anyone choosing Technogym is choosing to train on equipment that is designed for all types of users, from beginners to professional athletes. 

Technogym inspires 70 million daily users to train using our innovative & engaging solutions for fitness, sport and health. Established in 1983, Technogym has rapidly grown into a success story of over 2,800 employees at 16 branches, expanding to more than 150 countries. Move with us for a better world! 

Your Role

We are looking for a driven and proactive Credit Collection Specialist to support our Finance team.  In this role, you will be in charge of reaching out to customers/clients by email to resolve missed or outstanding payments, improving profitability while maintaining debtor goodwill & trading relationships.

This role reports to the Credit Collection Team Leader and will work cross functionally with the sales team.  You will manage your own complex ledger, chase payments and maintain up-to-date CRM information and strong customer relations. This role works on-site at our Jersey City offices 5x a week. 

Your Impact

• Oversee assigned accounts on a regular basis, monitoring for unresolved debts in order to zchieve overdue recovery targets
• Contact business customers/clients by phone, email, or mail regarding their accounts, ensuring the collection of past due accounts
• Proactively manage customer accounts to ensure timely collection of past due balances and investigate accounts to determine there's a long-term issue
• Quickly identify and mediate barriers to payment
• Develop and maintain a successful partnership with customers, the Sales team and other back office teams
• Manage stopped accounts up to litigation
• Maintain accurate credit files and collection files
• Reconcile and resolve of complex accounts
• Build communication and close relationships with the sales force and lease/credit partners
• Maintain constantly up-to-date CRM information

About You

What you should bring:

• 3-5 years experience in the role
• Bachelor’s Degree or equivalent work experience
• Knowledge of Digital and IT tools
• Organization, with strong attention to detail and strong analytical skills
• Exceptional communication skills with the ability to build and maintain trusted relationships
• Knowledge of CRM management. Previous experience with Salesforce is a plus
• Knowledge and management of financial solutions
• Experience with credit management and credit collection techniques
• Financial and economic skills and expertise
• Long-term customer relationship management skills
• Knowledge of ERP systems and database functionalities – SAP would be a plus 

What We Offer

• Base salary $70,000 - $75,000 commensurate with experience
• Comprehensive medical, dental, and vision insurance - eligible first day of employment
• 401k with company match - eligible first day of employment
• PTO 

Technogym is an Equal Opportunities Employer

Technogym is an equal opportunities employer. We welcome applications from all members of society irrespective of age, sex, sexual orientation, race, religion or belief.
Discover your potential with a career at Technogym, where work means loving what you do, taking on challenges, learning from others, sharing a vision and making it come true!