Develops and maintains routes transporting eligible public, non-public, charter, homeless, care and treatment, and related activities of students both in and outside of the district along with those who require special requirements and are part of the district’s Early Childhood programs as well as other specialty program sites.
Responds to problems on routes, and serves as a liaison between the school staff/administrators, drivers/monitors/contractors, and parents regarding transportation needs.
Assists the Supervisor and Manager with the assignment of routes to drivers, monitors, and contractors based upon contractual obligations.
Responsible for monitoring routes in order to maintain compliance with school district policies and guidelines.
Fields concerns/questions from staff and the public relative to routing and/or the department’s software applications.
Under the direction of the Supervisor, addresses parent, student and/or driver/contractor concerns, and takes action to correct the problems, as necessary.
Collaborates with the Supervisor to maintain the optimum capabilities of the computerized routing system; including but not limited to maintaining the overall map layer, routing parameters, safe bus stop locations, student pick-up and drop-off zones, street speeds and other restrictions and parcel or address-ranging data.
Assigns students to bus stops, determines proper stop sequencing, determines the number of routes needed for each site/program, establishes routes and route combinations for safest and most efficient use of all vehicles.
Revises routes and route combinations based on submitted student data changes while continuously monitoring route sequencing for optimum on-time performance, safety, and efficiency.
Maintains schedule variations in route service based on program calendars.
Assist in the ongoing evaluation of the district’s transportation program and participate in continuous improvement initiatives.
Assists with and contributes to the planning of the department’s in-service staff training and meetings and identifies areas of focus based on department needs.
Collaborates with the Supervisor to implement a data management system that tracks all bus route data necessary for the annual transportation report along with records related to route operations, student discipline, and special transportation. This system must comply with State of Minnesota and Federal Government rules and regulations as they pertain to record keeping.
Reviews morning, midday, and afternoon/evening route coverage and driver assignments. Ensures accurate and timely communication to families regarding late buses, delays or changes.
Collaborates with Dispatch to identify recurring route timing issues or unsafe stops. Meets regularly with dispatchers to discuss parent feedback and efficiency opportunities.
Other duties as assigned.
Knowledge of School Bus Transportation Laws and Regulations
Extensive knowledge of school bus routing, operations, and dispatching.
Excellent verbal and written communication skills
Excellent customer service skills
Highly organized and efficient in record keeping, scheduling, communication plans, and is able to meet deadlines
Enthusiastic, adapts well to different situations, dependable, with the ability to work in a self-directed manner with a diverse group of families, colleagues, and community partners
Proven ability to manage multiple responsibilities in highly stressful situations
Demonstrated skills to work independently
Demonstrated ability to work collaboratively and ability to handle conflict