Deployment Operations Manager - 541 en Quantinuum

We are seeking a highly qualified Deployment Operations Manager for our Brooklyn Park, MN or Broomfield, CO location to lead installation and service of Helios systems for our Hardware-as-a-Service business. Helios is our next-generation quantum computer with 96 physical qubits and error rates <10-3 that will be offered both for cloud access in 2025 as well as on customer premises at a later date. This would be our second Hardware-as-a-Service offering following our installation of REIMEI at RIKEN’s Wako, Japan campus. This Deployment Operations Manager is responsible for developing and managing the process to deliver, install, and validate a Helios system at a customer site with their team of engineers. This role requires technical acumen, strong analysis and planning capability, the confidence to make informed decisions, and the ability to work with and lead strong technical contributors. The Deployment Operations Manager will develop extensive hands-on hardware experience as they contribute to integration, validation, and shipping preparation activities prior to system deployment. All applicants for placement in safety-sensitive positions will be required to submit to a pre-employment drug test.



Key Responsibilities:

Develop and manage the process to deliver, install, and validate a Helios system with a team of engineers

Partner with internal teams to plan resources needed to support this process

Participate in integration and validation efforts at the Quantinuum site prior to system deployment

Apply continuous improvements to the deployment process and provide feedback on hardware and software up and down the Helios stack

Contribute to Design for Producibility and Design for Deployability activities for future cloud and on-premises systems

Hire, develop, and assess technical staff

Have utmost focus on business success, technical progress, and professional interactions

Travel (domestically and internationally) up to 1 month at a time during deployments and 25% otherwise

YOU MUST HAVE:

Bachelor’s Degree Minimum

Minimum 8 years of experience in an operations, production, R&D, or service environment

Minimum 4 years of experience serving as the technical and/or people leader of a team

Eligibility to complete international travel

Due to Contractual requirements, must be a U.S. Person. defined as, U.S. citizen permanent resident or green card holder, workers granted asylum or refugee status

Due to national security requirements imposed by the U.S. Government, candidates for this position must not be a People's Republic of China national or Russian national unless the candidate is also a U.S. citizen.

WE VALUE:

Demonstrated installation of a complicated, multi-component system as the leader of a team using a well-defined and repeatable process

Experience developing processes and documentation to deliver, install, and validate such a system at a customer site

Experience generating and implementing technical and standard work documentation, test planning, handoff management, and product lifecycle management

A focus on Design for Producibility and Design for Deployability

Experience with optical, electrical, mechanical, computing, networking, and interconnect systems individually or as part of an integrated assembly

Using subject matter expertise to identify needed technical or production improvements and feeding these forward to future designs and builds

Strong communication and collaboration skills

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