Homeoffice Ag Customer Relationship Manager en Pratt Industries
Pratt Industries · Moultrie, Estados Unidos De América · Remote
- Professional
Candidates must have:
- Bachelor's degree preferred, but not required
- Broad knowledge of market segments and Pratt capabilities
- Strong communication and interpersonal skills
- Background in Graphics, color separations, art development preferred
- Excellent organizational skills
- The ability to pay attention to details
- The ability to work and react well under pressure
- The ability to multi-task and remain focused
- The ability to manage and keep confidential information secure
- The ability to work effectively with high performance, fast moving teams.
- Previous corrugated industry experience a plus
- Proficiency in all Microsoft Suite applications
Responsibilities include:
- Daily/Weekly/Monthly reporting
- Price Template maintenance
- Price request management and internal/external communication
- Price Update management and internal/external communication
- Art Proofs (Onsite verification)
- Data mining, admin support for Sales and AG leadership team.
- Reports to AG Warehouse GM.
- Seeks, probes, converts and transfers customer requirements, issues and sentiment to internal corporate and plant teams utilizing effective communication skills.
- Communicates timely and accurate information with our Sales and Plant Leadership teams.
- Routinely submits written and electronic correspondence to customers, as appropriate, to document issues.
- Is responsible for insuring that customer databases and information systems remain current with all appropriate customer data.
- Routinely uses established procedures and IS/IT tools for internal and external communication and documentation.
- Maintains close communication with multiple internal and customer plant and corporate teams to facilitate proper handling of all customer order information and scheduling/delivery issues.
- Fulfills all tasks and responsibilities in a manner that supports a High Involvement Natural Team environment.
- Stays abreast of current market, product, process and company issues for the market segments of assigned customers.
- Active participation in data gathering/analysis to support fact-based decisions.
- Work from home position, moderate travel may be required on as-needed basis