Lead Repair Technician en Cognizant

%3Cp style=%22-webkit-text-stroke-width:0px;background-color:rgb(255, 255, 255);color:rgb(0, 0, 0);font-family:%26quot;Times New Roman%26quot;;font-size:13.02px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;margin:0px 0px 12px;orphans:2;text-align:start;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;%22%3ECognizant is a large IT consulting firm that leverages modern technologies to transform businesses on a global scale. The %3Cstrong%3ELead Repair Technician%3C/strong%3E will oversee hardware support operations at a regional level, supervising, guiding, and managing%26nbsp;the activities and assignments of approximately 15 technicians, both onsite and remotely. This role is 100% onsite in Palo Alto, CA. Only local candidates will be considered.%3C/p%3E%3Cp style=%22-webkit-text-stroke-width:0px;background-color:rgb(255, 255, 255);color:rgb(0, 0, 0);font-family:%26quot;Times New Roman%26quot;;font-size:13.02px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;margin:0px 0px 12px;orphans:2;text-align:start;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;%22%3E%3Cstrong%3ERole Responsibilities%3C/strong%3E%3C/p%3E%3Cul style=%22-webkit-text-stroke-width:0px;background-color:rgb(255, 255, 255);color:rgb(0, 0, 0);font-family:%26quot;Open Sans%26quot;, %26quot;Segoe UI%26quot;, Frutiger, %26quot;Frutiger Linotype%26quot;, %26quot;Dejavu Sans%26quot;, %26quot;Helvetica Neue%26quot;, Arial, sans-serif;font-size:13.02px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;margin:12px 0px;orphans:2;padding:0px 0px 0px 20px;text-align:start;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;%22%3E%3Cli style=%22font-family:%26quot;Times New Roman%26quot;;line-height:1.25;%22%3EOversee technical activities onsite, manage attendance and compliance with onsite regulations and%26nbsp;processes%3C/li%3E%3Cli style=%22font-family:%26quot;Times New Roman%26quot;;line-height:1.25;%22%3EEnsure onsite technicians are fully trained and informed of their responsibilities, providing technical%26nbsp;training and guidance as needed.%3C/li%3E%3Cli style=%22font-family:%26quot;Times New Roman%26quot;;line-height:1.25;%22%3EReview and approve hardware support troubleshooting and diagnosis.%3C/li%3E%3Cli style=%22font-family:%26quot;Times New Roman%26quot;;line-height:1.25;%22%3EConduct technicians%27 performance reviews and develop performance improvement plans if necessary.%3C/li%3E%3Cli style=%22font-family:%26quot;Times New Roman%26quot;;line-height:1.25;%22%3EFoster a healthy working environment onsite%3C/li%3E%3Cli style=%22font-family:%26quot;Times New Roman%26quot;;line-height:1.25;%22%3EReview current technical processes for potential improvements%3C/li%3E%3Cli style=%22font-family:%26quot;Times New Roman%26quot;;line-height:1.25;%22%3EManage special project requests from the client and propose / implement technical solutions,%3C/li%3E%3Cli style=%22font-family:%26quot;Times New Roman%26quot;;line-height:1.25;%22%3EReport on a regular basis the project progress, challenges, and achievements to the Global Lead and%26nbsp;the Client.%3C/li%3E%3Cli style=%22font-family:%26quot;Times New Roman%26quot;;line-height:1.25;%22%3EComplete high complexity hardware repairs onsite and in the field if needed.%3C/li%3E%3C/ul%3E%3Cp style=%22-webkit-text-stroke-width:0px;background-color:rgb(255, 255, 255);color:rgb(0, 0, 0);font-family:%26quot;Times New Roman%26quot;;font-size:13.02px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;margin:0px 0px 12px;orphans:2;text-align:start;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;%22%3E%3Cstrong%3EDesired Skills %26amp; Experience%3C/strong%3E%3C/p%3E%3Cul style=%22-webkit-text-stroke-width:0px;background-color:rgb(255, 255, 255);color:rgb(0, 0, 0);font-family:%26quot;Open Sans%26quot;, %26quot;Segoe UI%26quot;, Frutiger, %26quot;Frutiger Linotype%26quot;, %26quot;Dejavu Sans%26quot;, %26quot;Helvetica Neue%26quot;, Arial, sans-serif;font-size:13.02px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;margin:12px 0px;orphans:2;padding:0px 0px 0px 20px;text-align:start;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;%22%3E%3Cli style=%22font-family:%26quot;Times New Roman%26quot;;line-height:1.25;%22%3EProficient in written/spoken English%3C/li%3E%3Cli style=%22font-family:%26quot;Times New Roman%26quot;;line-height:1.25;%22%3E3-5 years of experience managing a group of technicians at a workshop or tech hub.%3C/li%3E%3Cli style=%22font-family:%26quot;Times New Roman%26quot;;line-height:1.25;%22%3E3-5 years experience in hardware repairs and troubleshooting (vehicle parts, computer parts , camera parts, PCB etc.), installation.%3C/li%3E%3Cli style=%22font-family:%26quot;Times New Roman%26quot;;line-height:1.25;%22%3EHigh school or equivalent.%3C/li%3E%3Cli style=%22font-family:%26quot;Times New Roman%26quot;;line-height:1.25;%22%3ETechnological savviness.%3C/li%3E%3Cli style=%22font-family:%26quot;Times New Roman%26quot;;line-height:1.25;%22%3EExcellent interpersonal and communication skills with the ability to operate and interact effectively with people at all%26nbsp;levels of the business.%3C/li%3E%3Cli style=%22font-family:%26quot;Times New Roman%26quot;;line-height:1.25;%22%3EComfortable with a rapidly-changing environment%3C/li%3E%3Cli style=%22font-family:%26quot;Times New Roman%26quot;;line-height:1.25;%22%3EStrong problem-solving skills and excellent attention to detail%3C/li%3E%3Cli style=%22font-family:%26quot;Times New Roman%26quot;;line-height:1.25;%22%3EAble to work independently, motivated, proactive attitude with a passion for learning and creative problem solving%3C/li%3E%3Cli style=%22font-family:%26quot;Times New Roman%26quot;;line-height:1.25;%22%3EAbility to travel - Valid passport or ability to obtain one within %26lt;6 months%3C/li%3E%3Cli style=%22font-family:%26quot;Times New Roman%26quot;;line-height:1.25;%22%3EClear driving record (MVR) and ability to operate motor vehicles%3C/li%3E%3Cli style=%22font-family:%26quot;Times New Roman%26quot;;line-height:1.25;%22%3EBasic knowledge of Linux (preferred but not required)%3C/li%3E%3Cli style=%22font-family:%26quot;Times New Roman%26quot;;line-height:1.25;%22%3EWorking knowledge of ticketing systems, Gmail, Google Calendar, Google Sheets%3C/li%3E%3C/ul%3E%3Cp style=%22-webkit-text-stroke-width:0px;background-color:rgb(255, 255, 255);color:rgb(0, 0, 0);font-family:%26quot;Times New Roman%26quot;;font-size:13.02px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;margin:0px 0px 12px;orphans:2;text-align:start;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;%22%3E%3Cstrong%3ESalary and Other Compensation: %26nbsp;%3C/strong%3E%3Cbr%3EThe annual salary for this position is between %2485,000 – %24109,500 depending on experience and other qualifications of the successful candidate.%26nbsp;%3C/p%3E%3Cp style=%22-webkit-text-stroke-width:0px;background-color:rgb(255, 255, 255);color:rgb(0, 0, 0);font-family:%26quot;Times New Roman%26quot;;font-size:13.02px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;margin:0px 0px 12px;orphans:2;text-align:start;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;%22%3EThis position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.%26nbsp;%3C/p%3E%3Cp style=%22-webkit-text-stroke-width:0px;background-color:rgb(255, 255, 255);color:rgb(0, 0, 0);font-family:%26quot;Times New Roman%26quot;;font-size:13.02px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;margin:0px 0px 12px;orphans:2;text-align:start;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;%22%3E%3Cstrong%3EBenefits: %3C/strong%3ECognizant offers the following benefits for this position, subject to applicable eligibility requirements: %26nbsp;%3C/p%3E%3Cul style=%22-webkit-text-stroke-width:0px;background-color:rgb(255, 255, 255);color:rgb(0, 0, 0);font-family:%26quot;Open Sans%26quot;, %26quot;Segoe UI%26quot;, Frutiger, %26quot;Frutiger Linotype%26quot;, %26quot;Dejavu Sans%26quot;, %26quot;Helvetica Neue%26quot;, Arial, sans-serif;font-size:13.02px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;margin:12px 0px;orphans:2;padding:0px 0px 0px 20px;text-align:start;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;%22%3E%3Cli style=%22font-family:%26quot;Times New Roman%26quot;;line-height:1.25;%22%3EMedical/Dental/Vision/Life Insurance%3C/li%3E%3Cli style=%22font-family:%26quot;Times New Roman%26quot;;line-height:1.25;%22%3EPaid holidays plus Paid Time Off%3C/li%3E%3Cli style=%22font-family:%26quot;Times New Roman%26quot;;line-height:1.25;%22%3E401(k) plan and contributions%3C/li%3E%3Cli style=%22font-family:%26quot;Times New Roman%26quot;;line-height:1.25;%22%3ELong-term/Short-term Disability%3C/li%3E%3Cli style=%22font-family:%26quot;Times New Roman%26quot;;line-height:1.25;%22%3EPaid Parental Leave%3C/li%3E%3Cli style=%22font-family:%26quot;Times New Roman%26quot;;line-height:1.25;%22%3EEmployee Stock Purchase Plan%26nbsp;%3Cbr%3E%26nbsp;%3C/li%3E%3C/ul%3E%3Cp style=%22-webkit-text-stroke-width:0px;background-color:rgb(255, 255, 255);color:rgb(0, 0, 0);font-family:%26quot;Times New Roman%26quot;;font-size:13.02px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;margin:0px 0px 12px;orphans:2;text-align:start;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;%22%3E%3Cstrong%3EDisclaimer:%3C/strong%3E The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law. %26nbsp;%3C/p%3E%3Cp style=%22-webkit-text-stroke-width:0px;background-color:rgb(255, 255, 255);color:rgb(0, 0, 0);font-family:%26quot;Times New Roman%26quot;;font-size:13.02px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;margin:0px 0px 12px;orphans:2;text-align:start;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;%22%3E%3Cstrong%3ELA County (only):%3C/strong%3E Qualified applicants with arrest and/or conviction records will be considered for employment.%3C/p%3E%3Cp style=%22-webkit-text-stroke-width:0px;background-color:rgb(255, 255, 255);color:rgb(0, 0, 0);font-family:%26quot;Times New Roman%26quot;;font-size:13.02px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;margin:0px 0px 12px;orphans:2;text-align:start;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;%22%3ECognizant will only consider applicants for this position who are legally authorized to work in the United States without requiring company sponsorship now or at any time in the future.%26nbsp;%3C/p%3E Solicitar ahora