Assistant Director of the Master Level Training Program en Santa Clara University

Position Title:

Position Type:

Hiring Range:

$115,200 - $143,987 annually; Compensation will be based on education, experience, skills relevant to the role, and internal equity.

Pay Frequency:

A. POSITION PURPOSE: 

The Assistant Director of the Master Level Training Program is a member of the Counseling and Psychological Services (CAPS) management team and multidisciplinary clinical team. CAPS Clinical Team directly contributes to student success by delivering integrated mental healthcare to SCU students. The Assistant Director of the Master Level Training Program oversees the operations of the MFT/PCC Practicum Training Program. This position is administratively focused along with clinical and programmatic supervisory responsibilities and direct clinical service responsibilities. CAPS is committed to the values of multiculturalism and social justice, and is dedicated to providing mental health services that are open to and accepting of every student we serve. This position supports the highest quality of mental health services to students while supporting the vision of the University to make student learning a central goal by facilitating the psychological well-being of the student body. 

The position at CAPS holds a specialized and significant role. This role is in a unique position to hold administrative oversight of recruitment and selection of graduate level counseling students enrolled in the SCU Counseling Psychology program as well as providing clinical supervision to beginning therapists. Graduate students in this program are required to complete a clinical practicum as a graduation requirement. As such, the successful candidate should be comfortable in teaching and supporting graduate students with no prior clinical experience and be responsible for ensuring the ethical and legal compliance of all clinical activities. This role requires a substantial knowledge of BBS requirements as it relates to clinical supervision, quality control, and ethical management of one’s own license and supervisees working under it. The Assistant Director is responsible for video review of all recorded sessions, reviewing and signing off on all clinical documentation, and accurate records of all supervision and guidance provided for each client being treated by an unlicensed supervisee working under the license of a supervisor. In addition to the ethical and legal responsibilities assumed for each supervisee, the Assistant Director is expected to maintain a collaborative working relationship with the Counseling Psychology graduate program department to manage recruitment, selection, and provide ongoing feedback on student performance issues.

A successful candidate will be able to showcase a history of working across diverse identities (including but not limited to race, gender, sexuality, and ability status) and demonstrate their commitment to inclusivity. A successful candidate will lead by modeling a deep commitment to cultural humility and equity; and will demonstrate knowledge, understanding, and application of the concept. 

B. ESSENTIAL DUTIES AND RESPONSIBILITIES:

Administration (50%)

• Assumes primary responsibility for the development, implementation and assessment of the Master Level Training Program
• Assumes primary responsibility for the recruitment of, on-going evaluations and professional development of CAPS Clinical Supervisors of Trainees
• Responsible for aligning MFT Training Manual policies with the CAPS Clinical Policy and Procedures
• Ensures that policies and practices are updated and aligned with current legal and ethical standards as defined by the California Board of Behavioral Sciences and monitor compliance of CAPS operations and of staff’s practices
• Provides leadership and oversight for Trainees recruitment and selection processes
• Directly supervise up to 2 staff who serve as clinical supervisors for Trainees
• Serves as primary contact for SCU Counseling Psychology’s Practicum Coordinator
• Establishes practicum site agreements with academic programs
• Coordinates and oversee Trainees’ schedules
• Encourages and support participation of directly supervised staff in appropriate professional development offerings
• Completes six-month introductory reviews and annual performance reviews for the staff, including collecting peer/colleague feedback
• Maintains membership in Professional Organizations as deemed appropriate
• Assist the Director in providing leadership to CAPS staff in ways that promote mutual respect, trust, and support of individual strengths
• Meet weekly with the Director and CAPS Management Team to establish and implement systemic decision-making processes that facilitate staff input and communication
• Assist the Director in monitoring the evolving mental health needs of students and in initiating the development of new services and programs
• Provides advice, consultation, and support in the development, implementation and evaluation of department wide policy and procedures
• Collaborates and coordinates with the Doctoral Training Director on a routine and ongoing manner
• Cultivates collaborative relationships with other members of CAPS’ management team, clinical staff team and support staff team
• Cultivates collaborative relationships with Student Health Center staff, Wellness Center staff and other university partners
• Displays a positive attitude within the Cowell Center and across departmental lines to contribute to staff morale and overall customer satisfaction
• Participates in departmental performance improvement activities
• Attends scheduled staff and management team meetings
• Serves on departmental or university committees as appropriate
• Performs other work-related assignments as assigned and /or required
• Ensures excellence in clinical training by collecting feedback from Trainees and Clinical Supervisors regarding clinical supervision and other training activities to make improvements and updates of program policies and practices
• Serves as a facilitator of conflict resolution among program’s team members and addresses complaints and concerns related to clinical supervisors’ and trainees’ work conduct

Training and Supervision (15%)

• Oversight of orientation onboarding process for MFT/PCC trainees
• Coordinates ongoing training for the Trainees
• Directly supervise up to 2 Trainees, including establishing and monitoring supervision goals and professional development plans
• Provides group supervision for Trainees
• Completes quarterly evaluations for all Trainees
• Reviews all clinical documentation of supervisees in a timely manner
• Develops and implements plans for remediation as needed
• Integrates diversity, inclusion and equity principles and practices in training and supervision of Trainees and Staff to promote mutual respect, trust, and support
• Ensures Trainees’ delivery of effective clinical services in compliance with professional standards of practice and ethical principles and provides regular, ongoing feedback
• Facilitate Practicum Training Team meetings with Clinical Supervisors to discuss Trainee Cohort’s progress, to provide consultation, support, and training for clinical supervisors

Clinical Services (30%)

• Meets with a caseload of approximately 10 students per week
• Exercises sound clinical judgment and discretion in services to clients
• Consults with colleagues regarding challenging clinical and case management issues.
• Works independently with clients in accordance to CAPS protocols and policies
• Provides services that are within the clinician’s scope of practice and scope of competency
• Provides 2-4 hours, in person coverage for crisis appointments (screening, assessment, and interventions)
• Provides triage phone consultation
• Develops customized treatment plans and utilizes interventions that are informed by client's developmental and psycho-social needs, by client's diversity and identities, and by excellent standard of care
• Provides health education related to promoting client self-care and the eight dimensions of wellness
• Upholds client’s rights in accordance with legal and ethical requirements
• Completes required digital clinical documentation and records in accordance with CAPS policy and practices
• Effectively function as a professional clinical member of a multidisciplinary treatment team
• Appropriately collaborates with members of clients’ support network (university partners, family members, peers, community service providers)

Consultation, Referral and Outreach Duties (5%)

• Collaborates and appropriately consults with Student Health Services to provide care to students who need medical care
• Utilizes effective communication techniques with students, faculty, staff, parents, family members and concerned others to promote quality client care
• Utilizes effective communication techniques with community providers
• Appropriately refers clients to on-campus and to off-campus community providers
• Shares in the regular rotation of on-call and after-hours phone consultation to University staff, including the on-duty Emergency Medical Technicians (EMTs)
• Provides psycho-educational outreach programming to the campus community
• Develops and directs outreach programs to the campus community
• Maintains appropriate documentation of consultations, referrals, and programmatic offerings

C. PROVIDES WORK DIRECTION:

• CAPS Clinical Staff (1-2)
• MFT/PCC Practicum Trainees at CAPS (up to 4)

D. QUALIFICATIONS: 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The items below are representative of the knowledge, skills, abilities, education, and experience required or preferred.

This position requires the ability to effectively establish and maintain collaborative working relationships within a diverse multicultural and multidisciplinary environment.

Commitment to understand, support, and model the values of a Jesuit, Catholic university as they relate to Counseling and Psychological Services.

Santa Clara University is committed to Inclusive Excellence; therefore, it is vital all candidates seeking employment be committed to and demonstrated skills, knowledge and awareness to serve the unique needs of our diverse campus community.

Knowledge

• Understanding and support of the Jesuit tradition of education and a commitment to the fundamental values of service to others, community, and diversity as well as commitment to and demonstration of skills, knowledge, and awareness to serve the unique needs of the diverse campus community of Santa Clara University
• Demonstrated ability to use technology in improving the delivery and evaluation of programs and services
• Demonstrated knowledge in the application of student development theories
• Demonstrated knowledge in addressing the needs of a diverse student population
• Knowledgeable about best practices in the field of marriage and family therapy and professional clinical counseling and university mental health services
• Knowledgeable about California Board of Behavioral Sciences regulations of MFT/PCC Trainees in practicum
• Knowledgeable about educational institutions’ regulations that are relevant to practicum training programs and sites
• Demonstrated knowledge of Trainees’ clinical core competencies and evidence based theoretical framework for clinical supervision and the developmental process of clinician’s core competencies, as established by the BBS.
• Demonstrated knowledge of evidence based clinical supervision theoretical framework professional developmental process of Marriage and Family Therapists and Professional Clinical Counselors.
• Knowledge of the impact of diversity and inclusion issues on effective clinical training and supervision

Skills

• Demonstrated program administration and management skills
• Demonstrated presentation skills and ability to communicate effectively in both written and verbal form with a variety of people including students, faculty, staff, alumni, and parents
• Demonstrated skills in the application of student development theories.

Abilities

• Ability to establish effective collaborative professional relationships with diverse constituencies and maintaining confidentiality as appropriate
• Ability to work well both individually and as a part of a team in a collegial, respectful, and professional manner 
• Ability to provide regular, constructive feedback for trainees, including those struggling to meet competencies
• Ability to work independently as a clinician with a wide variety of student psychological needs
• Ability to work effectively within a collaborative leadership model
• Ability to integrate diversity and inclusion considerations into program’s policies and practices

Education and Experience

• Master’s degree in clinical counseling from an accredited program such as clinical social work, marriage and family therapy, professional clinical counseling (Required)
• Minimum 5 years of clinical practice as a Licensed clinician (Required)
• Qualified as a clinical supervision per BBS regulations (Required)
• Experience in practicum training program management, or in clinical supervision of Trainees in California, and short-term psychotherapy (Required)
• Experience in practicum training program management, or in  clinical supervision of Trainees in California, and short-term psychotherapy (Required)
• Minimum of 3 years of work experience as a clinician with university counseling center or related work setting (Preferred)
• Prior University counseling center experience and at least three years as a licensed therapist supervising staff in their clinical work (Preferred)
• Prior experience addressing the needs of a diverse student population (Preferred)
• Two years post-degree clinical experience with young adults (Preferred)

E. PHYSICAL DEMANDS:  

The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. In accordance with the Americans with Disabilities Act, as amended, the California Fair Employment & Housing Act, and all other applicable laws, SCU provides reasonable accommodations for qualified persons with disabilities.  A qualified individual is a person who meets skill, experience, education, or other requirements of the position, and who can perform the essential functions of the position with or without reasonable accommodation. 

• Considerable time will be spent in the office with clients and at a desk using a computer terminal.
• May be required to travel to other buildings on the campus.
• May be required to attend conference and training sessions within Bay Area or in- or out-of-state locations.

F. WORK ENVIRONMENT:

The work environment characteristics described below are representative of those an employee encounters while performing the essential functions of this job.

• Typical counseling center office environment.
• Mostly indoor office environment with windows.
• Offices with equipment noise.

Telecommute

Santa Clara University is registered to do business in the following states: California, Nevada, Oregon, Washington, Arizona, and Illinois. Employees approved to telecommute are required to perform their work within one of these states.

EEO Statement

Equal Opportunity/Notice of Nondiscrimination

Santa Clara University is an equal opportunity employer. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, ethnicity, national origin, citizenship, ancestry, religion, age, sex, sexual orientation, gender, gender expression, gender identity, marital status, parental status, veteran or military status, physical or mental disability, medical conditions, pregnancy or related conditions, reproductive health decision making, or any other characteristic protected by federal, state, or local laws.  For a complete copy of Santa Clara University’s equal opportunity and nondiscrimination policies, please visit the Office of Equal Opportunity and Title IX website at  https://www.scu.edu/title-ix/. 

Clery Notice of Availability

Santa Clara University annually collects information about campus crimes and other reportable incidents in accordance with the federal Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. To view the Santa Clara University report, please visit the Campus Safety Services website. To request a paper copy please call Campus Safety at (408) 554-4441. The report includes the type of crime, venue, and number of occurrences.

Americans with Disabilities Act

Consistent with its obligations under the law, Santa Clara University will provide reasonable accommodations to applicants and employees with disabilities.  Applicants who wish to request a reasonable accommodation for any part of the application or hiring process should contact the Department of Human Resources ADA Team at [email protected] or by phone at (408)554-5750.