Business Support Officer en London Borough of Brent
London Borough of Brent · London, Reino Unido · Onsite
- Professional
- Oficina en London
Salary range: £34,998 - £37,134 (pro rata) p.a. inc. London weighting
Contract: Fixed Term/Secondment Contract – until end of February 2026
Hours of work: 36 hours per week
Location: Civic Centre and other locations from time to time
The Post
To provide administrative support to the specialist teams within the Children’s Social Care Service.
This will involve minute taking at meetings, updating systems and folders and acting as the first point of contact within the relevant teams, maintaining professional communications with internal and external customers and partners by taking responsibility for all email/post/telephone queries and handling them as appropriate, and taking ownership of the business support needs of the allocated service area and have expert knowledge of their business processes.
You will be joining the well-established Business Support Service. We are passionate about the work we do with children and the support provided to the children and their families. You will also join us in having a close working relationship with families and settings.
This role makes positive contributions to the services that Brent provides for children and young people. The ideal candidate will be resilient and solution focused, have strong communication skills effectively (oral and written). Excellent interpersonal skills and telephone manners, and the ability to build positive relationships with internal and external partners are all equally important. The successful candidate must be highly organised, be able to manage their workload and maintain attention to detail. The successful candidate will have good IT skills and have the ability to use computer systems concurrently, as well as the ability to work on their own initiative and take a proactive approach. Basic minute taking experience is desirable as the role provides efficient and professional day to day support to the administrative needs of the service and the Children and Young People and Community Development department.
Closing date: 2 November 2025 (23:59)
Applications from those applying within the last 6m will not be considered
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested in this role, we advise that you apply as soon as possible.
If you are interested in applying for this job, please start by clicking the "Apply Now" button below. You must provide a supporting statement as part of your application that clearly shows how you meet the criteria on the Person Specification. We will accept a CV in support of your application, however, you should still provide a supporting statement.
Brent Council values the diversity of its community and aims to have a workforce that reflects this and therefore encourage applications from all sections of the community. We positively encourage all applicants to self-identify their characteristics in the diversity survey section in the application.