Practice Assistant - Disputes en Blgllp

We are BLG: Canada’s Law Firm. Our culture is one of vigilance and curiosity, Firm-wide collaboration, unfailing mutual respect and dedication. We pride ourselves on having standout talent and delivering an exceptional client experience.

We are a future-minded Firm delivering high-value advice and known for our unwavering commitment to innovation, diversity and inclusion, community involvement and talent development. Learn more about us at www.blg.com.

Key Responsibilities

Administrative:

·       Manage calendars, ensuring they are up to date.

·       Arrange meetings, book conference rooms, refreshments, check rooms prior to meetings, etc., and liaise with other attendees, both internal and external.

·       Arrange for travel bookings to be made through the support teams.

·       Arrange photocopying, printing, organizing couriers, sending out of letters, faxes etc.

·       Arrange for files to be opened and closed; supervise general filing requirements and record keeping.

·       Use effective systems to ensure that both short and long-term tasks are completed within required timescales.

·       Support lawyers in marketing activities, including involvement in preparation of pitches and presentations.

Communication:

·       Take internal and external telephone queries, responding as appropriate and/or ensuring that all messages are passed on in a timely manner.

·       Monitor post and/or e-mails and address all client-related correspondence, as appropriate.

·       Liaise with administrative support departments on behalf of lawyers.

·       Liaise with the department’s Team Leader over any planned absences, arranging cover as necessary and communicating this to the relevant lawyers.

Client Relationship Management:

·       Take an active role in the care of clients and become wholly familiar with contacts/clients.

·       Enter, maintain and update client details and relevant information in the Firm’s CRM contacts system.

·       Address basic client queries and general administration.

·       Arrange client meetings.

Document Production:

·       Check correspondence, attachments, documents, reports, and presentations, faxes etc. produced by the Document Production team before they are passed to the relevant lawyer and undertake basic/minor amendments where appropriate.

·       Preparation of correspondence and emails.

·       Produce and maintain Excel spreadsheets, as required.

Financial – Billing:

·       Assist lawyers in ensuring their time is recorded properly and entered into the system on a daily basis.

·       Assist lawyers in the billing process.

·       Request cheques, bank transfers and paying in money received, as appropriate.

Other Duties and Responsibilities:

·       In addition to providing support to the lawyers to whom they report, a Practice Assistant will also provide assistance to their immediate colleagues in the department and, where practical, other departments.

·       Any other duties as requested by the lawyers or Team Leader.

Key Competencies

·       5+ years of experience in a similar role.

·       Solid understanding of civil litigation, inclusive of court filing/service procedures.

·       Experience with Regulatory law considered an asset.

·       Advanced knowledge of Microsoft Word, Outlook, Excel, PowerPoint, research tools and other systems implemented by the firm.

·       Knowledge of iManage considered an asset.

·       Excellent communication, professionalism, attention to detail, organization and team skills.

·       Ability to think ahead and take initiative.

·       Able to remain calm under pressure and work to tight deadlines.

·       Conscientious, approachable and enthusiastic.

·       Able to quickly build confidence, respect and trust with others.

·       Have a positive approach to daily tasks and have a solutions-focused working method.

BLG is committed to building a diverse workplace reflective of the communities we serve and to fostering an inclusive culture where Firm members feel valued, respected and inspired to thrive as their authentic selves.  We value diversity of thought and the unique skills, perspectives and experience each individual brings to BLG. We welcome applications from all qualified candidates and encourage applicants from members of groups that have been historically underrepresented, including but not limited to First Nations, Métis and Inuit Peoples, racialized individuals, persons with disabilities, people who identify as women and/or LGBTQ2S+. 

We also strive to provide an accessible candidate experience. Please let us know if you need any accommodations during the recruitment process.