Medical Assistant en Southwest Behavioral and Health Services

Southwest Behavioral and Health Services is seeking a dedicated and empathetic Medical Assistant who can help us fulfill our mission. “Delivering compassionate care to enhance lives and improve communities”. We are seeking someone who enjoys coordinating with people, ability solve problems, organized and excellent communication skills. Does this describe you? If so, you may be the person we are looking for to join our dynamic Prescott Valley team!  

Job Preview at a Glance:

Responsible for medical and administrative support to prescribing staff. Providing effective care and coordination to both internal and external SBH customers. In addition, acts as a liaison between consumers, prescribers, and other clinical staff.

Location & Schedule:

This position is a Monday- Friday schedule, flexibility to work during clinic operating hours, reporting to our Prescott Valley ORS Clinic.

Pay: $17.00 per hour

Responsibilities:

• Takes vital signs of consumers and communicates results to polycom prescribers as needed.
• Administers injections, performs venipuncture and EKGs as ordered
• Makes requested client contact calls for medication related follow-up and complaint resolution.
• Coordinates care and needs in accordance with established policies, procedures and clinical protocols.
• Processes lab results, requests for medication refills/issues, prior authorizations and requests from prescribers
• Completes Targeted Investment Screening and PCP coordination for all enrolled clients
• Assists with scheduling prescriber appointments and coordination for clients who are transitioning from inpatient care
• Maintains accurate, thorough, and current documentation of contact with consumers and services received/provided.
• Maintains accurate, thorough, and current documentation of contact with consumers and services received/provided

Qualifications:

• Minimum requirement consists of a 21-year age
• High School Diploma or G.E.D required
• Completion of a Medical Assistant training program required. Certified Medical Assistant highly preferred.
• One to Two years of experience in a behavioral and/or clinical setting required.
• Consideration given for course work in lieu of part of the experience requirements.
• Bilingual (English/Spanish) preferred
• Required to maintain a valid Arizona driver’s license and pass motor vehicle screening for insurance purposes in order to transport clients, based upon needs/requirements of the clinic
• Required to maintain personal auto insurance per SBH guidelines
• Must have fingerprint clearance issued by the Arizona Department of Public Safety or be eligible to receive within eight (8) weeks of hire

Benefits:

• 3.3 weeks of PTO your 1st year of employment, with increased accruals after continued service!
• 10 paid holidays
• Low-cost medical, dental and vision insurance, short-term/long-term disability and life insurance for employees
• We will help you save for retirement – 40% company match up to a 10% deferral into your SB&H retirement account!
• Career Development – Benefit from our culture of internal promotion!
• We help you with your higher education goals – Reduce your tuition costs with our tuition reimbursement program & discount degree programs!
• Employee Assistance Program, Health & Wellness and much more!

About SB&H

Southwest Behavioral & Health Services is a large and growing, non-profit community-based provider of behavioral health services with locations throughout the Phoenix metropolitan area, rural Maricopa County, Gila, Pinal, Mohave, Coconino, and Yavapai Counties. We are a well-established voice in the community with more than 115 sites, over one thousand employees, and 40 years’ experience.

At Southwest Behavioral & Health Services, we believe in the power of Empowered Belonging — a culture where every individual’s unique perspectives, backgrounds, and experiences are welcomed and valued.

We’re committed to creating a workplace where unique perspectives are valued, personal journeys are respected, and every individual is empowered to bring their whole self to a shared mission of delivering compassionate, life-changing services to the communities we serve.

Through our Empowered Belonging program, we’re committed to:

• Voice & Visibility — ensuring every team member’s ideas, experiences, and contributions are recognized and heard.
• Fair Access — fostering openness and fairness in opportunities for growth, leadership, and advancement, while honoring the different journeys people take.
• Culture of Connection — building authentic, meaningful relationships across backgrounds, roles, and experiences, knowing that fresh perspectives strengthen our work.
• Learning & Growth — providing opportunities for ongoing development, empathy, and leadership that reflect the many experiences within our teams.
• Wellbeing & Safety — prioritizing the mental, emotional, and psychological safety of every person, recognizing that belonging means something different to each of us.

Where everyone belongs. Where everyone leads.

Join us in shaping a community where your difference makes a difference, and your impact is real.

To learn about Southwest Behavioral & Health Services mission, values and services please review our website at https://www.sbhservices.org/

 SB&H is a drug-free workplace, drug screening required. Southwest Behavioral & Health Services is an Equal Employment Opportunity Employer. Southwest Behavioral & Health Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.