Division Manager en undefined

Position Summary:

The Division Manager (DM) plays a crucial role in enhancing the performance and efficiency of the division by focusing on three core areas: people, processes, and planning. This role involves consulting, coaching, and guiding various units, teams, programs and initiatives to integrate effective organizational practices into their operations. The DM engages in cross-departmental collaboration to drive system-wide improvements and manage change effectively. The DM will be a strategic partner who will analyze organizational structures and processes, design and implement initiatives that enhance performance, and foster a high-performance culture aligned with division and DBHIDS goals.

Duties and Responsibilities:

Consultation and Coaching:

• Provide expert advice and guidance to leadership and staff on organizational effectiveness strategies
• Coach managers and teams to foster a culture of continuous improvement and high performance.
• Facilitate workshops and training sessions to enhance organizational capabilities and skills.

Assessment and Analysis: 

• Develop and implement division organizational effectiveness strategies and plans
• Conduct assessments to measure initiative outcomes and adjust approaches accordingly. 
• Analyze data and feedback to identify areas for improvement and development.
• Develop and implement metrics to measure the effectiveness of initiatives and interventions. 
• Partner with stakeholders to leverage people analytics for data-driven decision making.

People: 

• Assess and improve talent management practices, including recruitment, development and retention strategies. 
• Support leadership in creating a positive organizational culture and enhancing employee engagement.
• Provide guidance on team dynamics conflict resolution, and organizational change. 
• Facilitate change management initiatives and coach leaders through transitions
• Collaborate with HR to design talent management and workforce planning Current version effective date: 2/4/14 frameworks. 

Processes: 

• Evaluate and streamline business processes to enhance efficiency and effectiveness.
• Identify bottlenecks and areas for process optimization and recommend solutions. 
• Implement process improvements and monitor their impact on organizational performance.

Planning:

• Assist in strategic planning efforts by providing insights and recommendations based on performance data. 
• Support the development of long-term goals and objectives aligned with the organization’s vision and mission.
• Ensure that planning processes are adaptive and responsive to changing organizational needs and external factors. 

Cross-System Collaboration:

• Work across departments and systems to foster collaboration and ensure alignment of organizational goals.
• Lead or participate in system-wide change management initiatives and improvement projects. 
• Build and maintain strong relationships with stakeholders to facilitate communication and cooperation.

Change Management:

• Develop and implement change management strategies to support organizational transformation. 
• Help manage the human side of change, including communication, training, and support.
• Monitor the progress of change initiatives and address any challenges or resistance. Industry/Organization Knowledge 
• Stay updated on industry trends, best practices, and emerging technologies.
• Apply industry knowledge to recommend innovative solutions and approaches for organizational improvement. 
• Understand the specific needs and goals of the organization to tailor strategies effectively.

Skills Required:

Analytical Skills:

• Ability to assess complex situations, analyze data, and make informed recommendations. 

Communication Skills:

• Strong verbal and written communication skills to effectively convey ideas and facilitate collaboration

Leadership Skills:

• Experience in coaching and guiding teams, and the ability to influence and motivate others. 

Project Management:

• Proficiency in managing projects, including planning, execution, and monitoring.

Change Management:

• Knowledge and experience in managing organizational change and fostering adaptability. 

Industry Knowledge:

• Deep understanding of the organization’s industry, including trends, challenges, and opportunities.

The role of this DM is dynamic and requires a proactive approach to problem-solving and continuous improvement. The effectiveness of an DM is often reflected in the organization’s ability to achieve its goals, adapt to changes, and maintain a high level of performance across all areas.

Education and Experience:

• Master in Organization Development or related discipline 
• 5-7 years of proven experience in organizational effectiveness, OD, or HR business partnering
• 5-7 years’ experience working in public/non-profit behavioral health or related field 
• 4 years of supervisory experience preferred OR any equivalent combination of education and experience determined to be acceptable 

Physical Demands: 

Ability to sit for at least two (2) hours at a time and to use a computer Ability to lift up to 20 lbs. when handling supplies  Ability to travel between DBHIDS locations as needed

Essential Functions and Skills:

Strategic thinking and the ability to translate vision into actionable plans  Expertise in change-management methodologies and organizational design Proficiency with data and analysis and people analytics tools  Excellent facilitation, coaching and interpersonal communication skills Ability to influence stakeholders at all levels and build cross-functional alignment  Adaptability and resilience in fast-paced, evolving environments

Equal Opportunity Employment: 

PMHCC, Inc. is committed to equal opportunity. It is our policy to support equal employment for all employees and applicants without regard to race, religion, color, sex, sexual preferences, age, national origin, disability, behavioral health status, military status or any other characteristic protected by law. 

Americans with Disabilities Act: 

Employees as well as applicants who are currently, or become disabled, must be able to perform the functions of the job with either reasonable accommodation or unaided. PMHCC, Inc. will examine reasonable accommodations on a case-by-case basis in accordance with the law.