TECHNOLOGY TECHNICIAN I #336321 en Lee County Schools

Qualifications:          

• High School Diploma or Equivalent.
• Two year college or technical school.
• One year of experience in the use of computing and information technology resources.
• Specific knowledge of the particular software or systems supported may be required.
• An equivalent combination of training and experience which provides the required knowledge, skills, and abilities for the position.

Nature of Work:

            Under supervision, performs skilled repair and maintenance of all technology-related equipment as well as technical support for all technology related systems.  Provides technical support to users including, but not limited to technical advice on equipment, setup and operation, general troubleshooting, and software installation.  Typically works in a centralized microcomputer environment; however, positions may be located in other environments.  Reads and interprets schematics, wiring diagrams, and repair manuals to provide required technical support.

Knowledge, Skills, and Abilities:

• Basic knowledge of electronic principles and fundamentals of physics as applied in electronics.
• General knowledge of computers and related technology devices.
• General knowledge of electronic devices.
• Familiarity with the operation and uses of standard test equipment.
• Basic knowledge of mathematical principles as applied in electronic circuit analysis.
• Ability to systematically troubleshoot standard electronic devices.
• Ability to communicate effectively with users.

Essential Job Functions:

• Repairs, maintains, and upgrades technology-related equipment.
• Reads and interprets schematics, wiring diagrams, and manuals.
• Operates standard and specialized electronics devices in testing and troubleshooting computers and other technology-related equipment.
• Maintains an inventory of electronics components needed to make timely repairs.
• Uses a work-order tracking system for routine repair and maintenance of equipment. Refers complex problems to higher level technical support.
• Performs other duties and responsibilities as assigned by supervisor.