Development Operations Coordinator (Full-Time) en Atlanta History Center

Description

Join the Atlanta History Center’s Development Team!

Are you passionate about supporting meaningful work through precision and organization? The Atlanta History Center is seeking a Development Operations Coordinator to play a key role in our fundraising efforts. This position ensures the integrity of donor data, facilitates accurate gift processing, and provides essential support for donor communications and stewardship. If you thrive in a detail-oriented environment and want to contribute to a mission-driven organization, we’d love to hear from you. 

Requirements

Gift Process and Acknowledgements 50% 

• Accurately process all gifts received and matching gifts. 
• Manage the donor acknowledgment process: merge, proof, print, and send letters in a timely manner. 
• Lead Development in-house mailings  
• Manage pledge reminders and memorial/tribute acknowledgements 
• Work closely with finance to reconcile gifts and ensure accurate reporting 
• Assists Membership gift cleanup and record keeping during high-volume seasons. 

Database Administration 35% 

• Conduct routine data clean-up and deduplication to ensure data accuracy 
• Maintain data entry standards and procedures 
• Manage digital and paper donor files 
• Monitor incoming gifts and record creation for accuracy and completeness 
• Works with Director of Membership and Donor Data on internal audits of gifts  
• Help update, document, and implement database policies and procedures related to Tessitura. 
• Maintain confidentiality and security of donor and financial data. 

Support for Fundraising Initiatives 10% 

• Create and execute data pulls, and list segmentation for appeals, campaigns, and reports. 
• Maintain event attendee data and provide reporting support for fundraising events. 
• Primary staff member to enter development data as it is related to appeals, attendance, actions, and other donor attributes 
• Collaborate with development staff to support stewardship activities and moves management. 

Other 5% 

• Participate as a staff volunteer in Development and select institutional events 
• Perform other related duties and responsibilities as required and assigned 

QUALIFICATIONS 

• Bachelor’s or Associate Degree 
• 1-2 years of related work or other experience in database management, use of technology, and/or project management 
• Excellent computer skills and strong knowledge of Microsoft office. Use or knowledge of a CRM software, such as Tessitura, Salesforce, Raiser’s Edge, a plus 
• Strong oral and written communication skills 
• Strong interpersonal skills with demonstrated ability to work collaboratively 
• Ability to set and meet deadlines with minimal supervision, prioritizing duties effectively and efficiently 
• Strong project management ability to manage multiple tasks and priorities including good follow-through 
• Detail-oriented, meets deadlines and is timely 
• Excellent organizational skills 

Other Requirements 

• Satisfactory criminal background check.  
• Satisfactory financial background check. 

BENEFITS & PERKS 

At the Atlanta History Center, we value your hard work and commitment. Here’s what we offer to ensure you feel appreciated and supported.  

• Work-Life Balance - Paid time off benefits are awarded following 60 days of employment, eleven paid administrative holidays, bereavement leave, parental leave, time off to vote, and court leave. 
• Health & Wellbeing - Medical + Medical Reimbursement Expense Plan, Dental, Vision, Employer-paid life insurance (1x salary), employer-paid long-term disability, voluntary life insurance, and supplemental AFLAC policies. 
• Financial Security - Traditional 403(b) Retirement Savings Plan (pre-tax contributions), Roth 403(b) Retirement Savings Plan (after-tax contributions), Employer Non-Elective Contribution following two consecutive years of service requirements (100% vested) 
• Community—Free family membership, AHC event/program discounts, including summer camps, and 10% museum shop discount.