Senior Consultant, Patient Services en Herspiegel Consulting LLC

Description

Herspiegel is a global life sciences consultancy that guides pharmaceutical and biotech companies through their most decisive moments—powering commercial success and expanding patient access. From early asset strategy to launch readiness and market optimization, we help clients navigate complexity and seize opportunity. Our integrated approach brings together scientific insight, evidence strategy, deep market intuition, and executional precision to ensure brands are built to lead. 

Senior Consultants are client-facing, critical thinkers, who contribute to project delivery, execution and client relationship building. Our projects vary in scope, duration, therapeutic area, and expertise required. You will be challenged to broaden your skill set in disease area knowledge, project management, written and verbal communication, and collaboration.

Responsibilities may include:

· Co-Lead client engagements, manage multiple concurrent projects, and build long-term client relationships.

· Execute with Managers on client deliverables such as business cases, therapeutic landscapes, launch plans, strategic frameworks, and educational tools.

· Translate complex operational and financial insights into clear, actionable recommendations for senior-level clients.

· Lead end-to-end vendor RFP/RFI processes, scoring, and governance to support Patient Services operations.

· Manage hub, specialty pharmacy, and vendor implementations, including call center setup, data integration, and cross-functional coordination.

· Conduct vendor audits and develop SOPs, BRDs, and workflows for case management, call centers, and field support.

· Build vendor governance dashboards, KPIs, and continuous improvement initiatives using Six Sigma principles.

· Create and maintain financial and forecasting models for copay, PAP, trial, FRM, and Patient Services budgets.

· Contribute to business growth through opportunity identification, thought leadership, and innovative client solutions.

Requirements

Education, Experience and Skills:

· Bachelor’s degree required; MBA or advanced life science degree highly preferred

· A minimum 4+ years of prior management consulting experience in the life sciences industry

· Proven project leadership responsibility

· Strong analytical and problem-solving skills

· High degree of proficiency with PowerPoint and Excel or a similar program

· Excellent written and verbal communication skills

· Self-motivated, highly detail-oriented, and extremely well organized

· Project Management certification is a plus

· Remote position with up to 15% Travel needed

Herspiegel companies have been recognized as a Top Life Science Consulting Provider, Best Life Science Commercialization Consultancy Firm, UK’s Best Places to Work, UK & Ireland's Top 50 Inspiring Workplaces, silver sustainability rating by EcoVadis, and Best Healthcare and Wellbeing Benefits. Learn more at www.herspiegel.com.