- Oficina en Wheatfield
Are you E.P.I.C.?
Join Health System Services and bring your Empathy, Passion, Integrity, and Commitment to a team that values your growth!
As an intern, you’ll get hands-on experience with Revenue Cycle and Medical Records, supporting billing operations, assisting with audit requests, and tracking key data. Gain real-world exposure to the full revenue cycle and see firsthand how it impacts organizational performance—all while building skills that will set you apart.
About the Position:
Accounts Receivable (AR) Support
- Review aging reports and assist in identifying accounts for follow-up.
- Reconcile payments, adjustments, and denials under supervision.
- Track and categorize denials by payer or reason code for trend analysis.
Billing & Claims Management
- Review claim submissions for accuracy and completeness.
- Correct and resubmit rejected or returned claims under supervision.
- Verify insurance eligibility and benefits for selected accounts.
Medical Record Procurement
- Coordinate collection and submission of medical records requested by payers for audits, prior authorizations, or claim reviews.
- Work with clinical and intake teams to ensure timely documentation retrieval.
- Track outstanding record requests and maintain an updated audit tracker.
Insurance Audit Support
- Assist in responding to payer audit requests by verifying required documentation and ensuring claim accuracy.
- Log audit activity, including date received, payer, audit type, and outcome.
- Prepare summary reports of audit findings or trends for management review.
- Support appeal preparation by assembling medical records and justification notes.
Communication & Coordination
- Participate in staff and payer meetings to observe workflows.
- Maintain a payer contact and audit response log.
- Support communication between Billing, Medical Records, and Intake teams.
Process Improvement Projects
- Map existing workflows to identify bottlenecks and recommend improvements.
- Contribute to automation or efficiency initiatives.
- Assist in creating or updating Standard Operating Procedures (SOPs) and training materials.
What You Bring:
- Currently Pursuing a Degree: Enrolled in a bachelor’s or master’s program in Healthcare Administration, Finance, Business Administration, Health Information Management, or a related field.
- Team Player: Excited to collaborate across departments and support team goals.
- Adaptable & Motivated: Eager to learn, take on new tasks, and grow—whether assisting with projects, verifying information, or supporting daily operations.
- Detail-Oriented: Comfortable with documentation, data entry, and managing multiple priorities in a fast-paced environment.
Schedule:
- 20–24 hours per week, with a flexible schedule to work around your classes between 8:00 AM and 5:00 PM.
Location:
- Wheatfield, NY
